Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews
Call Service Center (844) 517-0823

2,813 Reviews of Vera Cadillac - Service Center

Sort by
June 20, 2025

Excelente servicio , y si sacas tu sita con anterioridad te será aún mejor y Rapidez More

by silvanayito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jun 20, 2025 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 19, 2025

The personal unfriendly and seem not to want to wait on you. They very cold to the customers More

by eduffy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Valdes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clarke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Denis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Gustavo Rodriguez Service Director

June 18, 2025

Always a pleasure to work with Mikell at Vera! I have never experienced any “issues” with Vera’s services. More

by cwehnes333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Rasmijn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

June 16, 2025

They are the best 😻 we loved them, they are really helpful and kind and caring More

by ktyk11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

June 14, 2025

Anwar was the best got me in and out within 2 days a fixed all my concerns More

by sarwan1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anwar
Report | Print
Jun 14, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

June 13, 2025

Good service , very nice the person who was helping me , offered a ride home but I waited for my car More

by luzluna04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jun 13, 2025 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 13, 2025

Staff was very welcoming and professional. They kept me updated through every step of the process. More

by DELONTAYDUMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jun 13, 2025 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 10, 2025

David was excellent. Communicated well and kept me informed of progress with my service. Highly recommend More

by walexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jun 10, 2025 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 10, 2025

Excelente service for Giovani good worker super cool guy nice job I will be working we Giovani More

by flacaxoxo84
Recommend Dealer
Yes
Employees Worked With
Giovani Rubio
Report | Print
Jun 10, 2025 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 10, 2025

Had to return the car for continuous service after waiting all day (8:30-4:00) for a recall. More

by carolloveb
Recommend Dealer
Yes
Employees Worked With
Conrad in the Service Department.
Report | Print
Jun 10, 2025 -

Vera Cadillac responded

Hi Carol: Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

1
2
...
282