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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews

2,813 Reviews of Vera Cadillac - Service Center

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February 01, 2022

Vera Cadillac in my opinion is very effective and efficient. My advisor Hector, communicated in detail what was being done and approximately when it would be finished. More

by Kev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 02, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we'll see you next time.

February 01, 2022

Very good service no complaints about anything they let you know any problem with your car before any work More

by MANHORT29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Medina
Feb 01, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation!

February 01, 2022

Eric Tellechea is a great asset to Vera. In my experience he is Very professional and informative and knowledgeable. I appreciate when I feel important and valued. Keep up the awesome customer service. More

by effectiveproperty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Tellechea
Feb 01, 2022 -

Vera Cadillac responded

Thank you for the review and shout our for Eric. Have a great week and we’ll see you next time.

February 01, 2022

I arrived early and they took care of me and my car so professionally. They serviced my car and sent me home in an Uber, then returned my car to my house. More

by durantdmnds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell Express Advisor
Feb 02, 2022 -

Vera Cadillac responded

Thanks for sharing your experience with the Vera Difference! Take care and we'll see you next time.

February 01, 2022

My service advisor was awesome! He kept In Touch with me along the whole process of the repair and arranged for me to have a rental while my car was in the shop! More

by LINMIKMOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 01, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we'll see you next time.

January 31, 2022

Michael in service went the extra mile for me to inform me on few of the extras my car had and had the car washed after they serviced it. Amazing proactive service Fabio More

by Fabio Alexander
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez, Bert Murguido
Feb 01, 2022 -

Vera Cadillac responded

Thank you for the review and shout out for Michael. Take care and we’ll see you next time.

January 31, 2022

The service process was excellent, the staff was professional and followed up through out the service process. More

by GABLESGEMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Feb 01, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we’ll see you next time.

January 31, 2022

Karen is amazing. She really goes above and beyond every time I go in for service. More

by nathandodge1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Feb 01, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Karen. Take care and we’ll see you next time.

January 31, 2022

Bad service the guy who work on my truck dont know anything.Hope it was worth the free money More

by Gcode8519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen, Bert Murguido, Hodari Bazemore
Feb 01, 2022 -

Vera Cadillac responded

Thank you for reaching out. We are sorry to hear that your experience was not up to our standards and would like the opportunity to learn more. Please give our Service Manager, Leo Pena a call at (954) 517-7842. He’s looking forward to speaking with you.

January 31, 2022

E Edwin was my sales manager It's a very very well acknowledged in all aspects of the used car industry Everything that was promised to me was delivered to me he kept me updated on all repairs of my v More

by Edwardashton30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EDWIN Service Manager
Jan 31, 2022 -

Vera Cadillac responded

Thank you for taking the time to share your experience with the Vera Difference! We love hearing from customers like you. Take care and we'll see you next time.

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