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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,783 Reviews

2,783 Reviews of Vera Cadillac - Service Center

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December 17, 2021

Showed up with no appointment. Was taken care of really quick .The staff had a great attitude.🙏 More

by JUAN.MEJIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Masot
Dec 20, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care & happy holidays!

December 17, 2021

Chris was very helpful and was able to diagnose the problem quickly based on my description. The mechanic ultimately was able to make the repair in a short turnaround. I was also provided a loaner vehi More

by bculmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Alejo
Dec 20, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and happy holidays!

December 16, 2021

Our experience with your service department was exceptional, from the concierge to the service advisor and everyone in between. More

by compd01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Concierge Service & Christopher/Service Advisor
Dec 17, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Take care and we'll see you next time.

December 15, 2021

Leo and Giovanni are upfront before any work is done, they provide great service and they follow up afterward. I recommend them both at Vera More

by Bschonho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Happy Holidays!

December 15, 2021

Fast and courteous service, advisor Nestor Suarez was attentive to our needs and very efficient More

by MICHEL.DUSABLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
Dec 16, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. Happy Holidays.

December 14, 2021

Crato adviser was wonderful as always. Everyone very cordial. The new process to get a rental car( loners) very difficult. Uber pick you up to across the street, long line waiting to get car, rental n More

by SIMIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Crato
Dec 15, 2021 -

Vera Cadillac responded

Thank you for reaching out. We are sorry to hear that your experience was not up to our standards and would like the opportunity to learn more about your experience with the rental agency. Please give our Service Manager, Leo Pena a call at (954) 517-7842. He’s looking forward to speaking with you.

December 13, 2021

The best service in town! Fast reliable! Thank you Michael for your excelent customer service!! More

by sorina_jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Repairs
Dec 14, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we'll see you next time!

December 13, 2021

Amazing service and great people to work with. I have never experienced a better. At buying process More

by gochristian1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Masot, Andy Russell, Ruben Gonzalez
Dec 14, 2021 -

Vera Cadillac responded

Congratulations on your recent purchase and thank you for the glowing review. We hope you enjoy your vehicle and look forward to seeing you next time. Happy Holidays!

December 10, 2021

Edwin was amazing, he took care of my Lyft getting me home and back to pick up my car. They were quick, thorough and very professional and friendly. I will definitely only be using them for all my Cadill More

by Deniseduliakas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin in service
Dec 10, 2021 -

Vera Cadillac responded

Thank you for the recommendation! We are so glad to have won your business and look forward to seeing you next time. Happy Holidays.

December 10, 2021

Always great customer service and the professionalism of staff is a pleasure. My vehicle is always properly cared for. More

by ecarlton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio
Dec 13, 2021 -

Vera Cadillac responded

Thanks for the recommendation and for your continued business! Take care and we'll see you next time.

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