Back

Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,775 Reviews

2,775 Reviews of Vera Cadillac - Service Center

Sort by
November 08, 2021

I have always received great service at Vera's. Location is convenient, my Service Advisor Giovanni Rubio is knowledgeable , helpful and a pleasure to work with. I am happy about the Valet service as well. More

by Marcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio/ Service Dept.
Nov 09, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. Have a great week!

Nov 09, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Giovanni here at Vera Cadillac Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2021

I did have a leak inside my car that was under my dashboard it did take them three tries to fix it and in doing it the panel around my window wasn't put back incorrect then they had to order that pan More

by Braynon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 08, 2021 -

Vera Cadillac responded

Thank you for sharing your experience. We appreciate the feedback as we work to continuously improve our service standards. If you have any further questions or concerns, please don't hesitate to call us directly.

November 04, 2021

My experience with Vera is with service writer Karen. Each time I need service and contact Karen its always the same excellent. More

by bishopwc
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Nov 05, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Karen. Take care and we'll see you next time!

November 04, 2021

Christopher my service attendant was Excellent, I always have done my business with the Vera organization and always have been Pleased with all aspects of the Dealership. Wonderful people, great service, an More

by Lenny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Alejo 5 star
Nov 05, 2021 -

Vera Cadillac responded

Thank you for giving us your continued business and for sharing your experience with the Vera Difference. We love hearing from customers like you. Take care and we'll see you next time!

November 03, 2021

I have been servicing my car since 2010 I have always received the best service More

by Neyda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Nov 04, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to leave a review. Take care and we'll see you next time.

November 03, 2021

Nice attention and clear speech problem de car , now the A/C working good y other problem More

by luzfinales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services mantenimiento
Nov 04, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation!

November 03, 2021

Eric was absolutaly great and car was fixed in very short time upon my arrival. Excellent service... More

by KU003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Nov 04, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! Have a great weekend.

November 02, 2021

I have been servicing my car at Vera's since I bought it in 2017 and with the same Service Advisor , Giovanni Rubio. Service to me is personal and that's what I like about Vera's & Gio. Their Valet Servic More

by Marcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Nov 03, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. We love hearing from customers like you. Take care and we'll see you next time.

November 01, 2021

I was greeted quickly. Staff is very efficient and helpful. I Love my service advisor More

by LAURENZOSCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor cashier and valet
Nov 01, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

November 01, 2021

Excellent service, very professional and timely. Michael our Service Advisor communicated with us daily and Mr. Burke delivered our XT6 back to us at exactly the time he had stated. Thank you VERA CADILLAC! More

by jbevy423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Masot
Nov 02, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We take pride in providing the best service in South Florida. Take care and we'll see you next time.

...
228
...