Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews
Call Service Center (844) 517-0823

2,813 Reviews of Vera Cadillac - Service Center

Sort by
September 27, 2024

Very fast and transparent experience. This is my second purchase at Vera Cadilac and both times have been amazing. More

by acruzbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joan Fernandez
Report | Print
Sep 28, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

September 26, 2024

The service dept refused to repair or pay to repair a dent caused by them. More

by joeaguiar1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Rasmijn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Pena refused to cooperate with me.
Report | Print
Sep 28, 2024 -

Vera Cadillac responded

We're sorry to hear about your experience, Joe, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Leo Pena Service Manager

September 25, 2024

Great place, very friendly, super fast service. No complaints at all. Can’t ask for more . More

by dima_dima_es
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor from service department
Report | Print
Sep 25, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 24, 2024

Vera does maintenance on All my GMC & CHEVY VEICLES HUMMERS VETTES Sierra PICKUPS Good Job More

by HUMVETTE•MAN
Recommend Dealer
Yes
Employees Worked With
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mario and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

September 22, 2024

Excellent service and care from car maintenance department. Great communication and customer feed back related to expected cost. Job well done! More

by JDAVID445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Sep 23, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

September 21, 2024

Vera cadillac is always professional. I'm always satisfied with the quality of their customer service More

by DANIABECKWITH
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Report | Print
Sep 21, 2024 -

Vera Cadillac responded

Thank you, Dania! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 21, 2024

Great service highly recommend coming to this dealership for service it was fast and my advisor worked with me to get in and out fast. More

by xnsmith97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikeli
Report | Print
Sep 23, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

September 21, 2024

Carlos was very well prepared Also he explained everything about the car Really appreciate his honesty and commitment to his customers Thanks More

by starhome400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

September 19, 2024

Although the service was a little pricey, but the work was completed to my satisfaction More

by Fjeanbap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J O N A T H A N A B E
Report | Print
Sep 19, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

September 17, 2024

i want to thank gio for a excellent service experience. Gio is a true asset to this dealership More

by miriamjaramillo91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gio service dwpt
Report | Print
Sep 17, 2024 -

Vera Cadillac responded

Miriam, It's great to hear that Gio and our team were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

1
...
29
30
31
...
282