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Volkswagen of Downtown Chicago
Chicago, IL
2,380 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,380 reviews
June 27, 2023
Chris did an outstanding job selling us the 2022 CPO Tiguan, Abe helped us with a great warranty and financing, Tiguan, Abe helped us with a great warranty and financing, More
by bocheck65
Employees Worked With
Helpful June 27, 2023
I recently purchased a car for my mom and honestly Shaun saved the deal, we walked away because the managers were not helpful. But Shaun went above and beyond. Angel in finance added the final excellent cus saved the deal, we walked away because the managers were not helpful. But Shaun went above and beyond. Angel in finance added the final excellent customer service lacking the rest of the team there. If not for them 2, we would not have bought at this dealer, they are both OUTSTANDING!!! More
by Southside Girl
June 27, 2023
I was very impressed by VW of Downtown Chicago. I was well taken care of and walked away with a car I love! I’m glad I live close by and will be back for service in the future. I would highly recom I was well taken care of and walked away with a car I love! I’m glad I live close by and will be back for service in the future. I would highly recommend! More
by hjensen
June 26, 2023
Very easy to deal with. Jonathan, Matt and Chris made the process seamless. I would definitely buy from them again. Jonathan, Matt and Chris made the process seamless. I would definitely buy from them again. More
by citygal2301
June 24, 2023
Chris was a fantastic source of information. I enjoyed my time with him and am excited to get into a Volkswagen in the near future. Julian was excellent as well and was so kind! Thank you both! I enjoyed my time with him and am excited to get into a Volkswagen in the near future. Julian was excellent as well and was so kind! Thank you both! More
by csmarjesse
Employees Worked With
June 24, 2023
Very Professional, No hassle to buy anything and worked hard to meet our needs. Highly Recommend you purchase from here. hard to meet our needs. Highly Recommend you purchase from here. More
by ieshataylor0528
Employees Worked With
Other Employees :
Christian Douglas
June 22, 2023
Manuel and Abel made my buying easy from finding the car I was after to the payment I was comfortable with. I would recommend them and their team at Volkswagen of downtown Chicago. I was after to the payment I was comfortable with. I would recommend them and their team at Volkswagen of downtown Chicago. More
by Jazzdiaz
June 20, 2023
Mohammed and Matt gave us Good deal. We Will recomendó our family and Friends . Mohammed explained very nicely having Good paitence. We Will recomendó our family and Friends . Mohammed explained very nicely having Good paitence. More
by viryes26
June 20, 2023
Mohammed and Matt I had an awesome experience today buying my 2023 Volkswagen Cross Sport. Thanks for the support! buying my 2023 Volkswagen Cross Sport. Thanks for the support! More
by Derriick
June 19, 2023
Great experience with Matt this morning - he made the car leasing experience easy and seamless, which is usually not the case when leasing a new car. Icing on the cake when Matt made us a deal that matched w leasing experience easy and seamless, which is usually not the case when leasing a new car. Icing on the cake when Matt made us a deal that matched what we were seeking! Thanks to the team here. More
by Chris
