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Volvo Cars Silver Spring

Silver Spring, MD

4.9
1,691 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Volvo Cars Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3121 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,691 reviews

May 01, 2025

Peter was great, very knowledgable about the cars and really followed through to flag the exact car I was looking for. The dealership has a great vibe, not some high-pressure place. More

by Freebs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Great, informed of all work being done on my vehicle. Car washed before departure appreciated More

by constancebmcclain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Angel was a fantastic salesperson! He is so personable, helpful, and extremely knowledgeable about Volvo and all cars. Buying a car from him was the best experience we have every had More

by jbgaylin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Menzies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Monnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Melgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Great service. Customer-centric. Jessie particularly is always helpful and follows up to ensure you have a great experience More

by Nate Irvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Peter was direct, to the point, and easy to work with. Buying a car is always stressful and takes longer than it should, and I felt that Peter kept things simple and straightforward. More

by jbarry716
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2025

Jose is very knowledge and efficient. The work was completed in a timely manner and correct the first time! More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Volvo Cars Silver Spring responded

Hello Eric, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 12, 2025

My wife and I have been going to Herb Gordon Volvo for servicing her C-70 since 2013 and have always been very happy with the their work for each & every service. We recommend this dealership and their se More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Volvo Cars Silver Spring responded

Hi Charlie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

April 12, 2025

Rich Richardson and Erin Monnig made our experience easy and enjoyable. Not pushy, very knowledgeable, and worked with us to get the car we wanted at the price we were comfortable with. I'd recommend this d More

by khiggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Monnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Volvo Cars Silver Spring responded

Hi Khiggs, thank you for your positive review. We're glad to hear that you found our team here at Volvo Cars Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2025

The customer service is always great , wait time reasonable . It’s never an issue scheduling appointments More

by pldozier587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Menzies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Volvo Cars Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2025

I can't begin to explain how unhappy and disappointed I am that I bought a car here. After we wrote them the check all the friendly service stopped. We bought a EV and they said they wanted it washed fully More

by JOSEPHXDANIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Shammah Olomukoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Volvo Cars Silver Spring responded

JOSEPHXDANIEL, Thank you for sharing your concerns, and we are sorry to hear that you feel this way. We take all customer concerns seriously and would like to address a few points that you mentioned. Our team makes every effort to prepare vehicles for delivery in a timely manner, including charging and detailing. Our records indicate your vehicle detail was completed just after your final purchase paperwork was completed. Electric vehicle charging speed is generally reduced when battery capacity reaches 70 to 80 percent to avoid damage to the battery. We were happy to accommodate a full charge, however we understand your reluctance to wait for it to complete. In reference to your tag work, processing times can vary by state. We are in the process of registering and titling your vehicle, however out of state tag work generally takes several weeks to complete. We hope your conversation with our Business Manager, Eric Monnig, on Saturday cleared up any confusion regarding your tags. Lastly, we are sorry you had a vehicle issue shortly after delivery. Your purchase of a Certified Pre-Owned Volvo ensures the strictest of inspections, which was completed on your vehicle. In rare instances, an issue can arise after you leave the dealership. We would be happy to schedule a service appointment to address any vehicle concerns. If you’d like to discuss your experience in more detail, please reach out to our General Manager, Noah Greaney, directly. He can be reached at 301.679.4885 or ngreaney@mileone.com. Thank you

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