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W&L Subaru

Northumberland, PA

4.8
4,360 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,360 reviews

November 16, 2024

Convenient, clean, have a lot of cars to choose from and very helpful, friendly staff. More

by joekan84
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

W&L Subaru responded

Thanks for your review!

November 16, 2024

Always great customer service! Really appreciate the valet service for oil change appointments. Highly recommend W&L sales and service! More

by deric.horting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

W&L Subaru responded

Thank you so much for the 5-star review!

November 16, 2024

This is the fourth car I bought from this dealership and the first that I had rodent damage to the wires. Perfect. It was a very expensive fix. However, the inside of the car was left very dirty. The gas ta More

by gshallesGail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Have no idea who worked on my car
Nov 18, 2024 -

W&L Subaru responded

Thank you for the feedback. We are always looking to improve and we will definitely look into your issues in service to see what happened here. Thanks again and have a great day.

November 16, 2024

Everyone has been so helpful. I would rate this dealership second to none .We appreciate the awesome service we received. More

by COWGIRL4EVA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

W&L Subaru responded

Thanks so much for the review!

November 15, 2024

The team did an excellent job. I needed new tires and an alignment due to a flat tire. They took care of me and gave me a loaner overnight since it was near the end of the day. More

by ilhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Piccurio, and another man who managed my service but I can’t remember his name.
Nov 18, 2024 -

W&L Subaru responded

Thank you for the review! We're glad you enjoyed the free service loaner!

November 15, 2024

love the dealership but will never use their collision center again ! Very Nasty and accusatory . In the few years since i became a customer 2023 i purchased 2 new vehicles and have all 3 of my subarus se More

by N/A
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SEAN
Nov 15, 2024 -

W&L Subaru responded

Thank you for the feedback, and our apologies that your experience was not outstanding. We strive for excellence in customer service, and we will definitely use your feedback as a coaching tool for our employees to grow and learn from this experience. Thank you again for your review and have a great day.

Nov 15, 2024 -

N/A responded

this seems like an AI generated response. Not anything sent from the dealership itself . but i hope they speak to this employee and tell him to show some respect and thanks because we are the reason he has a job !

Nov 15, 2024 -

W&L Subaru responded

Hi, thanks for the response. Actually I typed that initial response myself (this one too). I work upstairs at the dealership. I don't actually like AI myself. I find it more rewarding to type my own words. But yes, our management team will definitely review your experience. Have a great day!

November 14, 2024

Everything went well. Did not spend hours with paperwork. Seemed like PA fees were a bit high More

by mlzk3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Capolupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco "Frankie" Funiciello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Saunders
Nov 15, 2024 -

W&L Subaru responded

Thanks so much!

November 14, 2024

The staff are incredibly friendly, super helpful and very knowledgeable about their products. Amazing fast service with a video of the work and services completed. I would recommend to everyone! More

by jdieter817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

W&L Subaru responded

Thank you so much for the review! Have a great day!

November 14, 2024

My 2021 Subaru WRX had a low tire pressure light on and the RF window was inoperable from the driver side switch. The car has approx 300 miles on it and the factory warranty just expired in August. At the More

by mark_rider2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

W&L Subaru responded

Thank you for the feedback. We will definitely utilize your comments as we strive to improve our customer experience going forward. Have a great day.

November 10, 2024

Always professional and try there very best to have there customers leave satisfied. Would recommend! More

by Mallenday67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

W&L Subaru responded

Thanks so much for the review!

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