W&L Subaru

very pleased with the service and how the service team managed to help us with our concerns. always happy to know our vehicle is well maintained by w&l subaru service dept. managed to help us with our concerns. always happy to know our vehicle is well maintained by w&l subaru service dept. More

Alex was fantastic! He made us feel very comfortable, explained everything. The wait wasn’t long. Very friendly as well as very professional. We will be back explained everything. The wait wasn’t long. Very friendly as well as very professional. We will be back More

I had a wonderful stress free experience purchasing my vehicle. I already knew what I wanted but didn't have time to shop in person. Tony found the perfect vehicle that checked off all of the boxes over vehicle. I already knew what I wanted but didn't have time to shop in person. Tony found the perfect vehicle that checked off all of the boxes over the phone. It was a smooth transaction for purchase, trade in & loan application. All I had to do was pick up the car and sign all the paperwork with Mark. Thank you! More

We had a very good experience with all the Subaru staff at W&L Subaru. I would recommend the dealership to friends interested in purchasing a Subaru. at W&L Subaru. I would recommend the dealership to friends interested in purchasing a Subaru. More

I really like this dealership. Great selection, no pressure sales people (I leave when I am pressured) My sales person was Alex Capolupo. He was excellent. He knew the Subaru product, answered AL pressure sales people (I leave when I am pressured) My sales person was Alex Capolupo. He was excellent. He knew the Subaru product, answered ALL my questions and never acted as if he was bored with my questions. I really felt like I was dealing with a family member. In the future I only want to talk to Alex. More

From the manager I spoke to, to the salesman, to the finance employee, everyone was respectful, patient, kind, attentive to detail and making sure WE understood our purchase. Their facility is beautiful finance employee, everyone was respectful, patient, kind, attentive to detail and making sure WE understood our purchase. Their facility is beautiful and accommodating even if you have to bring small children along. It was a wonderful experience. I personally have worked with Dale in the past (so I am rating him now because I ask for him anytime I return to browse) but he wasn't available during this visit,so we were paired with another sales rep that was very kind as well. I didnt do the shopping personally but accompanied my grandmother who is not comfortable making these decisions alone. Not only were they kind to HER but kind to her bank account by finding her the best possible deals they good!! More

Excellent service in and out great prices on vehicles. Beautiful dealership a lot better then last location just works a lot better. Huge inventory great service team Beautiful dealership a lot better then last location just works a lot better. Huge inventory great service team More

Great experience, decent price, no sales pressure, honest transaction. Will shop here again for my next Subaru. Bought a 2021 Subaru Forester Touring Edition. Ok. transaction. Will shop here again for my next Subaru. Bought a 2021 Subaru Forester Touring Edition. Ok. More

Excellent service and timeline. My only complaint is that when I went in to retrieve my keys no one, employees or other customers, was masking or social distancing. when I went in to retrieve my keys no one, employees or other customers, was masking or social distancing. More

Service was and is excellent. I ran into a minor electrical problem and was an hour and a half away. It was also 15 minutes prior to closing for the day. I called the Service Dept. and talked to S electrical problem and was an hour and a half away. It was also 15 minutes prior to closing for the day. I called the Service Dept. and talked to Service Advisor Gavin Faust. He gave me a phone number to call and send a couple of photos to get an idea of what he was dealing with. Turns out it was his personal cell phone. He gave me some suggestions to try and it worked. He continued to work with me while he was headed home. Gavin gave me what is the epitome of customer service and should be recognized for his above and beyond help, More