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W&L Subaru

Northumberland, PA

4.8
4,382 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,382 reviews

May 18, 2021

The dealership had lots of cars to choice. Friendly helpful Alex was great Corey was great. No waiting we do have a few questions we need answers to and will be in contact. More

by momty3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Corey Balliet
May 18, 2021 -

W&L Subaru responded

Thanks for the review! We're here to help with any questions you have, just give us a call anytime!

May 18, 2021

The staff at W&L Subaru provided excellent customer service and communication. We'll be back for our next vehicle! Looking forward to the Solterra! More

by hbaldwin65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
May 18, 2021 -

W&L Subaru responded

Thanks so much!

May 18, 2021

I am 74 years old and this was my first experience buying a car on my own. All the staff at W & L made the process very easy for me. I asked to see several vehicles and Dale was very accommodating and let More

by ironmountainmam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Balliet
May 18, 2021 -

W&L Subaru responded

We are so very pleased that you had such a great purchase experience! Thank you for sharing online!

May 17, 2021

Sales service was very poor! Did not take time to explain how to use all the features that were complated for me!!!!! They have me a low price on my trade in!!!!!!!! More

by LINDA.ROTHENBERGER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Shoup
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

W&L Subaru responded

Thank you for the feedback, Linda. I'm sorry your purchase did not go as you had hoped. Customer satisfaction is very important to us, and so we will utilize your comments to improve our processes moving forward. Please call us any time with questions about your car, or to schedule a time to stop in for an in-depth tutorial. Thank you again for the feedback, and have a great day.

May 17, 2021

Great experience overall, papers and everything got done quickly. Alex took me through everything I needed to know about the car and everyone was very friendly and helpful. More

by Cesar Ricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dutch (aka Andy) Gonsar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
May 17, 2021 -

W&L Subaru responded

Thank you so much for the review!

May 17, 2021

My experience was very informative with fast, friendly service. Kim was great with providing with all the information I needed to purchase my new vehicle. More

by kileyn09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rorke, Corey Balliet
May 17, 2021 -

W&L Subaru responded

We're glad you enjoyed your purchase! Thanks!

May 16, 2021

Kris Delosier was my first contact, he is very knowledgeable about Subaru, and was very willing to answer all the questions we asked or got someone who could answer the question. Kris and the rest More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Delosier
May 17, 2021 -

W&L Subaru responded

Thanks for the review, Steve!

May 16, 2021

Very good experience with Christian Perles … hadn’t purchased a vehicle in a long time … he helped me through it and was grateful to have had him More

by avarias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dutch (aka Andy) Gonsar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

W&L Subaru responded

Thanks so much!

May 15, 2021

The staff my husband and I dealt with,they were very friendly and knowledgeable. We enjoyed our time there. The salesman,which I can't remember his name,was very nice. We would recommend him to other p More

by bellshorty60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asian/Italian guy
May 17, 2021 -

W&L Subaru responded

Thank you for the feedback

May 15, 2021

Staff was very quick and responsive. I normally feel pushed to buy a car and they were the opposite and took great care of me! More

by cunjos95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Balliet
May 17, 2021 -

W&L Subaru responded

It was our pleasure helping you! Thanks!

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