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W&L Subaru

Northumberland, PA

4.8
4,349 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,349 reviews

October 12, 2020

True to their word. Drove a long way to get a great deal on a new car Very busy could of used more service and sales people. More

by mdowney0
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

W&L Subaru responded

It was our pleasure helping you! Thanks for making the trip!

October 11, 2020

Great atmosphere, friendly and helpful service staff. Informative and attentive service staff. Went for an oil change and discovered needed back brakes. Replaced and no charge as car was pre certified. More

by hopptode23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

W&L Subaru responded

Thanks so much for your feedback! Have a great day!

October 10, 2020

The service would have been better and cheaper if the coupons and specials would have been offered prior to or the day of service instead of a few days after....................John Hanaway More

by hanawaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Oct 12, 2020 -

W&L Subaru responded

Hi, and thank you for the feedback. I messaged you with my email address. Feel free to email me the coupon you received and I will be happy to issue a check back to you for that amount. Thanks and have a great day!

October 09, 2020

As always a good experience. Dale Long was most helpful and makes the transaction fun. I buy Subaru for the vehicle quality but also BECAUSE OF THE W AND L STAFF! Charles Heid More

by ceheid3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Shaunda Zeigler
Oct 09, 2020 -

W&L Subaru responded

Thanks so much for the review! If you need anything else, just let us know!

October 08, 2020

Associate waiting as I pulled In to the service bay. Took my keys and directed to the lounge. Very clean and well stocked. Will definitely be returning for future service or new car purchase. More

by BACKSLAP629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Heim
Oct 09, 2020 -

W&L Subaru responded

Thank you and have a great day!

October 08, 2020

This was our first experience with W&L. The sales person was friendly, professional, not pushy. We came to this dealership to find a quality vehicle at a fair price. We will recommend W&L to others and shop More

by mknewswanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Kim Rorke
Oct 09, 2020 -

W&L Subaru responded

Thank you for rating our dealership!

October 07, 2020

Bought a 2020 subaru in June service was excellent, bought my son a used 2006 legacy in September and had problems with the car within the 1st week. The car is currently in their garage getting fixed. More

by 1mariasawyer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Mertz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Christine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy, Angela McCormick
Oct 07, 2020 -

W&L Subaru responded

Thank you for the feedback, and our apologies that your experience was not outstanding. Comments such as this are very important to us as we try to identify areas for improvement. Thanks again, and have an excellent day.

October 07, 2020

We are on our ninth Subaru, eight of which were purchased at W & L. Every purchase, as well as service appointments, were ab issue-free experience. Actually, I have been dealing with W & L since 1971, (nea More

by cshuey52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mertz
Oct 07, 2020 -

W&L Subaru responded

Thank you so much! It has been a pleasure helping you all these years!

October 05, 2020

Exceptional TEAM experience! I purchased a new Subaru 2 years ago from W&L. I recently made a new Subaru purchase and went through my same rep. Mike Rorke! Mike is personable, friendly and makes the proces More

by Harris2962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Oct 07, 2020 -

W&L Subaru responded

Thank you for posting this review! Have a great day!

October 02, 2020

Enjoyed working with Kim, Kevin and Chandra. The three are very professional and very knowledgeable in there capacity. Highly recommend this dealership for new car purchase. More

by ornerjoann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Orner, Shaunda Zeigler, Kim Rorke
Oct 03, 2020 -

W&L Subaru responded

Thanks so much for taking the time to review our dealership!

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