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W&L Subaru

Northumberland, PA

4.8
4,346 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,346 reviews

May 25, 2020

I would have liked to see surfaces being wiped down better in the offices between customers and in the waiting area. Kyle was very accommodating, but was trying to tend next customer before being finis More

by kedwards219
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

W&L Subaru responded

Thank you for your feedback. Our customer's safety is our number one priority, so I will review the cleaning process with the team to make sure it is being done thoroughly. Thanks again for the feedback. If you need anything else, just let us know.

May 25, 2020

We did most of the transaction over the phone via voice, text and email. Then all we had to do was go in to sign the papers which did not take very long. More

by Kate
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

W&L Subaru responded

We are glad you enjoyed our streamlined buying process! Thanks!

May 25, 2020

W&L Subaru was a very easy team, including Kyle, Rob and everyone else, to work with. Price was fair. Process is efficient. Thank you! More

by jpsommer21
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

W&L Subaru responded

We really appreciate your business! Thank you so much!

May 25, 2020

Above and Beyond This is the second Subaru I have purchased from W&L. Both times I have dealt with Andy Long personally. The first time he was able to help my mom and More

by coltonseagrist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rorke
May 26, 2020 -

W&L Subaru responded

Thanks so much! We are glad you enjoyed your experience on a busy busy day!

May 25, 2020

W&L makes the car buying process pretty stress free. I feel Ican trust this dealership & is why I just purchased my third vehicle there. More

by bpittinger
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

W&L Subaru responded

Thank you so much for all of your repeat business over the years!

May 25, 2020

That was the easiest car buying experience I ever had! I Highly recommend this dealer. Very pleasant! Love my Subaru Forester!! Great employees, excellent service! More

by bkosiara
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duch, Shaunda Zeigler
May 26, 2020 -

W&L Subaru responded

We enjoyed helping you! Thanks so much!

May 23, 2020

Overall, my shopping and purchasing was a good experience. Salesman was very patient and helpful. He got an answer to my many questions and was pleasant throughout the appointment. Parking for sal More

by dhack63
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist was very pleasant. Sorry I didn’t catch her name, Kris Delosier
May 26, 2020 -

W&L Subaru responded

Thank you for taking the time to write this review!

May 23, 2020

Review of Recent Service The service and the staff were very good. Entering your facility, checking in, and being directed to the waiting area all went well. The time spent More

by rjrelyea40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: Luke
May 26, 2020 -

W&L Subaru responded

Thank you!

May 22, 2020

I was very happy to purchase my car through W &L. Becky was excellent the entire time and it was the fastest car purchase I’ve ever had. The people were wonderful and made the experience fantastic! Mark ev More

by trimmedsalon
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
May 22, 2020 -

W&L Subaru responded

Thanks, it was our pleasure assisting you!

May 22, 2020

Great staff and selection available! Phil and Dale treated us like family. Very patient and informative. Mark was great with the paperwork making sure I understood everything. I love my new car and wi More

by amanda714
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy, Phil Rizzo
May 22, 2020 -

W&L Subaru responded

We appreciate your business! Thanks for the review!

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