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W&L Subaru

Northumberland, PA

4.8
4,349 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,349 reviews

March 20, 2020

Excellent service! I had to have my car repaired after an accident. W&L brought me a loaner, took my car to the shop, and returned it to me when it was fixed! The repair More

by WESNERNA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 21, 2020 -

W&L Subaru responded

Thank you for posting! We are glad you had such a great experience in our service department!

March 20, 2020

I had a great experience at W &L Subaru service department. 18000 mile service and state inspection. In at appointment time and out in 45 minutes. More

by bobportzline
Recommend Dealer
Yes
Employees Worked With
I'm not sure who performed the service.
Mar 21, 2020 -

W&L Subaru responded

We are so pleased that you had such a great experience in service! Thank you!

March 20, 2020

Great experience with everyone !!! Will definitely be back in the future! Apparently I have to use twenty five words to write this review so this last part doesn’t even matter 🤷‍♂️ More

by clemensj473
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Mar 21, 2020 -

W&L Subaru responded

Thank you for taking the time to post this review! It was our pleasure helping you!

March 19, 2020

First class operation Having purchased many vehicles over our lifetime, I must say this has been the very best experience in car buying we have had. From the sales consulta More

by tracer73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin - at delivery, Mark Piercy
Mar 21, 2020 -

W&L Subaru responded

Thank you! It was our pleasure helping you with your purchase! If you need anything else, just let us know!

March 18, 2020

Friendly, no pressure, courteous and informative discussions with Sales-Ken And Finance-Shaunda. They answered all of my questions which subsequently resulted in my purchase of a new 2020 outback. More

by gjtreven
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Ken Heim
Mar 21, 2020 -

W&L Subaru responded

We enjoyed helping you with your purchase! Thanks, and have a great day!

March 18, 2020

Great experience I have purchased two cars from W&L. The staff are always warm and welcoming. They are very knowledgeable and eager to help. The service is top quality More

by ljkreischer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2020 -

W&L Subaru responded

Thank so much! We look forward to helping you again in the future!

March 17, 2020

It is awesome. Everyone is so helpful and friendly. I will recommend to everyone. Thanks for your great dealership. I love my new Ice Blue Outback. More

by judithrenn
Recommend Dealer
Yes
Employees Worked With
NICK CHUBB, Mark Piercy, Ken Heim
Mar 17, 2020 -

W&L Subaru responded

It was our pleasure helping you, Judith! Thanks so much!

March 17, 2020

Oil change. Recall work Service was good. However the need service indicator was not reset so it comes on every time you start the car. back seat was dropped for some reason More

by willgarrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2020 -

W&L Subaru responded

Hi Will, we appreciate your feedback, as we are always looking to improve. Sorry about the "service needed" indicator. Feel free to stop by, and we will be happy to take care of that for you. If you need anything else, just let us know, and we will be happy to do what we can for you.

March 17, 2020

Had oil change, fair price for synthetic.Heard a quote Had oil change, fair price for synthetic. Heard a quote for two air filters installed at 120. 00. That is way overpriced. Staff courteous. Thanks More

by ptom9428
Recommend Dealer
Yes
Employees Worked With
Kris Delosier, Kris Little
Mar 17, 2020 -

W&L Subaru responded

Thank you for the review. Feedback such as yours is an invaluable tool to help us guage our pricing structure. If you need any additional help, please let us know. Thanks again, and have a great day!

March 17, 2020

Good service. Our Outback was taken in to the shop in a timely manner. Work as requested was completed. Our service advisor notified me that the work was done by co More

by pplatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke , Kris Little
Mar 17, 2020 -

W&L Subaru responded

Thank you for the review!

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