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W&L Subaru

Northumberland, PA

4.8
4,346 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,346 reviews

July 03, 2019

Tire pressure light on; Subaru skylink notified me via email :I called for an appointment on 7/1/19 @ 8015; received same day appointment for 1330. nail in tire--repaired with lug patched. All explained More

by MaryDalpiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bottiger--Service Advisor, Ken Heim
Jul 05, 2019 -

W&L Subaru responded

Thank you for taking the time to write this review!

July 02, 2019

Great experience over long distance. Great experience starting with 1st inquiry about e price. They were willing to communicate via email and text messages and look at pictures of our tr More

by B Decker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Heim
Jul 02, 2019 -

W&L Subaru responded

The you for the feedback! We strive to give everyone a great experience, and we are happy to have succeeded in that for you!

July 02, 2019

Best Experience Ever! Everyone that I dealt with either online, on the phone and in person, did all they could to make my purchase so much easier. Kris and Mark were very More

by rathosky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Delosier, Mark Piercy
Jul 02, 2019 -

W&L Subaru responded

Thank you so much! We hope we can be of service to you again in the future!

July 02, 2019

Excellent experience with everyone. Everyone I dealt with did a great job to get me my new car. I love it. My dog, Dude, and I will enjoy our rides in the country. More

by Cindy885
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pisarz, Mark Piercy, Ken Heim
Jul 03, 2019 -

W&L Subaru responded

Thanks, Cindy, it was our pleasure helping you! Feel free to bring Dude with you when you come in for service. We have doggie treats!

July 01, 2019

Great place Just bought 2019 forester Saturday Very Friendly competitive prices great incentives Salesman’s Curt Reed was awesome went above and beyond to ha More

by ellej68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Rees , Shaunda Zeigler
Jul 01, 2019 -

W&L Subaru responded

I'm glad you had a great experience, and I will definitely let Curt know of your kind words! Thanks for positing this review!

July 01, 2019

Friendly We love our forester, drives well and feels safe. Everyone was very friendly and informative. We hope to continue to have a great experience!😊 More

by bow4forever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jul 01, 2019 -

W&L Subaru responded

Thanks for the 5-star rating! We are so glad you had a great experience here!

July 01, 2019

Excellent service and staff! Thank you Christian, Rob and the rest of the staff who took care of me. Love my 2019 Legacy. When you walk into the new W&L facility, staff members ma More

by LOVRLANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

W&L Subaru responded

We are so grateful that you took the time to submit this review and rating! And we look forward to helping you again in the future!

July 01, 2019

Thorough and Quick. I supplied my information and what I was looking to accomplish w/my visit and purchase. Arrived and all items were taken care of and no pressure given More

by AC5
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rorke
Jul 01, 2019 -

W&L Subaru responded

Thanks AC, it was our pleasure helping you! If you need anything else in the future, just let us know!

July 01, 2019

Best dealership around I just leased my third Forester -, they have me for life! Best vehicle I have ever driven. Great sales and service, beautiful facility, and prices c More

by sboak44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy, Luther Metzger
Jul 02, 2019 -

W&L Subaru responded

We are very glad we could make it worth your while to make the drive! Thank you so much!

June 29, 2019

Ok Service Everything I asked to have serviced was done. My only complaints are hat when I went in the car to go home the radio was blaring, the air conditioning More

by spruaz34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2019 -

W&L Subaru responded

I appreciate your concern about the radio etc, and I wish someone had introduced themselves to you. My apologies. Feedback like this helps us identify areas where we can improve, so thank you very much for taking the time to post this. Have a great day!

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