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W&L Subaru

Northumberland, PA

4.8
4,357 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,357 reviews

February 07, 2023

Loved the video inspection and explanation of the services recommended. Also liked being able to approve by email. More

by ATPETRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

W&L Subaru responded

Thank you!

February 06, 2023

Very friendly staff and nice facility. I love the drive in service doors. The loaner cars are the best for our busy family. I've never had an issue with any of the work done on my vehicle. More

by nickygrl1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

W&L Subaru responded

Thank you for sharing your experience online! We really appreciate it!

February 06, 2023

W&L made the whole process of purchasing a car stress free and easy, unlike any other dealership I’ve ever been to. More

by shawna.schultz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

W&L Subaru responded

Thanks you for the 5-star ratings!

February 06, 2023

The people at the dealership were courteous and cooperative. They were helpful with explaining anything that I questioned. I was happy with my service. Thankyou! More

by cerb0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Feb 08, 2023 -

W&L Subaru responded

Thank you so much!

February 05, 2023

very friendly and knowledgeable staff, no pressure , explained the whole buying and financing processes in detail More

by Bupple
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Feb 08, 2023 -

W&L Subaru responded

Thank you, and have a great day!

February 05, 2023

So happy with my Subaru Crosstrek ! I will be taking it to W and L for all services! More

by tjsh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

W&L Subaru responded

Thanks so much for your review!

February 05, 2023

This dealer ship is top notch and this is the reason I come here. Thank you all ! More

by lynnben@comcast.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

W&L Subaru responded

Thank you for the feedback!

February 04, 2023

Took time to explain what my car needed for inspection. They make it so easy with coming to pick up my car and leaving a loaner. Excellent customer service More

by dollface17872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rorke
Feb 08, 2023 -

W&L Subaru responded

Thanks!

February 04, 2023

Answered all my questions. In-and-out in no time period. Staff was very polite and helpful. More

by serdman68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember the names.
Feb 08, 2023 -

W&L Subaru responded

Thank you so much!

February 04, 2023

The buying experience was five stars. Austin juggled several potential buyers with ease and made me feel I had his complete attention. Owen was patient and thorough. Robert moved thing More

by sgoddard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin (last name unknown) and Owen Long
Feb 08, 2023 -

W&L Subaru responded

Thank you for the feedback. We are sorry for any confusion over the hitch. We will definitely make a note of what occurred here to improve customer experience going forward. Thanks again and have a great day.

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