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W&L Subaru - Service Center

Northumberland, PA

4.7
2,086 Reviews

2,086 Reviews of W&L Subaru - Service Center

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March 31, 2020

I was impressed by the fast service and appreciated them picking up car and dropping it off at my work. The customer service women was friendly as well when I made the appointment. More

by musicbassoon60
Recommend Dealer
Yes
Employees Worked With
Kris Little
Apr 01, 2020 -

W&L Subaru responded

Thanks so much for the review! We are pleased you had such an excellent experience in service!

March 27, 2020

All went well at the garage. They do a great job taking care of their customers. I would highly recommend them for sales and service! Everything was taken care of that needed t More

by valeriearthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little, Phil Rizzo
Mar 28, 2020 -

W&L Subaru responded

Thanks so much for your review of our dealership! It was our pleasure helping you!

March 26, 2020

Everything happened as promised. Brian arrived within the scheduled time frame at my home to take my Outback to W&L for oil change and tire rotation. He was very courteous and acted appropriately in accordan More

by mrmccabe88
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian who did valet service. 5 stars
Mar 26, 2020 -

W&L Subaru responded

Thanks for the review! We really appreciate it!

March 26, 2020

Isaac was great to deal with. When I dropped my car off Isaac was great to deal with. When I dropped my car off Friday morning they offered a loaner, which I did not need. The car was finished Saturday More

by dmerlavage
Recommend Dealer
Yes
Employees Worked With
Isaac
Mar 26, 2020 -

W&L Subaru responded

Thank you for your review!

March 25, 2020

Although I have two other Subaru dealerships closer, I like W&L for sales and service better. I don’t mind driving a few more miles. More

by Jim L.
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Mar 26, 2020 -

W&L Subaru responded

We appreciate your business! Thank you for posting!

March 25, 2020

Great service Arrived at dealership at 9:50 AM, spoke to serviceman and car was taken into shop. He said service would take about an hour and said if I needed any a More

by fseng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember names.
Mar 26, 2020 -

W&L Subaru responded

We are glad you had such a great experience in service! Thanks!

March 24, 2020

Excellent, Courteous, Convenient Service My car was due for inspection, oil change as well as (2) company recall corrections. The W&L service team took excellent care of my Forester. My bi More

by beckrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

W&L Subaru responded

Thanks so much!

March 21, 2020

Courteous, thorough, quality. I have driven Subarus since 2013.I have been singing your praises ever since and have referred several buyers to you. Thank you. I'll be back. More

by docsandj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Delosier, Kris Little
Mar 21, 2020 -

W&L Subaru responded

Thanks for the review! We look forward to your next visit!

March 20, 2020

I had a great experience at W &L Subaru service department. 18000 mile service and state inspection. In at appointment time and out in 45 minutes. More

by bobportzline
Recommend Dealer
Yes
Employees Worked With
I'm not sure who performed the service.
Mar 21, 2020 -

W&L Subaru responded

We are so pleased that you had such a great experience in service! Thank you!

March 20, 2020

Excellent service! I had to have my car repaired after an accident. W&L brought me a loaner, took my car to the shop, and returned it to me when it was fixed! The repair More

by WESNERNA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 21, 2020 -

W&L Subaru responded

Thank you for posting! We are glad you had such a great experience in our service department!

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