Walker Ford - Service Center

Don and the cashier were friendly and helpful. I've been using Walker Ford service for over the past 10 years. I've been using Walker Ford service for over the past 10 years. More

I’m not someone who leaves reviews like this, but enough is enough. My Service Advisor did not listen to my needs or concerns about my car. He was arrogant, dismissive, and defensive with me. He did not is enough. My Service Advisor did not listen to my needs or concerns about my car. He was arrogant, dismissive, and defensive with me. He did not fully explain certain things for me to make an informed decision. He did not keep me informed or communicate the status of the service work being performed. My car ended up being at the dealership for 5 weeks because he did not listen to me at the very start. I’m disappointed in the lack of “customer service” and the lack of “quality” and care of the work performed. I have to take my car back in for service to fix the things that should have been done in the 5 weeks they had my car. Seriously!!!! More

Brooks and Don both assisted me and answered my questions and concerns. Both are very approachable and knowledgeable. Service on car was excellent and on time. Great team effort!! and concerns. Both are very approachable and knowledgeable. Service on car was excellent and on time. Great team effort!! More

Walker Ford provided pickup and delivery service for a recall on my Ford Lightning vehicle. Everything went flawlessly! The driver looked over everything when he picked it up and when he dropped it off. E recall on my Ford Lightning vehicle. Everything went flawlessly! The driver looked over everything when he picked it up and when he dropped it off. Exceptional service, Thank You vey much!!! More

Very dependable. Keeps me updated on schedule and repairs. I like have a dealership I can trust. Keeps me updated on schedule and repairs. I like have a dealership I can trust. More

This is my 5th car over the last 7 years for my family members. Wouldn't think of going anyplace else. members. Wouldn't think of going anyplace else. More

Just an oil change but they did it on sight and I appreciate it. Good appreciate it. Good More

Always friendly, polite, great listeners, explain problem and fix it in reasonable time as promised. Yeah! and fix it in reasonable time as promised. Yeah! More

They had respect for my wife and I. All of our Questions were answers honestly All of our Questions were answers honestly More