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Walker Ford - Service Center

Clearwater, FL

4.6
3,617 Reviews

3,617 Reviews of Walker Ford - Service Center

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November 07, 2021

Second time I've been there for service. Brought it in a few days ago for a oil change and a service light that they didn't correct. The service light is an old service light that I keep clearing every time More

by Justicex12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Murray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Walker Ford responded

Hello Justicex12, we are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

November 07, 2021

The staff seems genuinely committed to your experience and I would strongly recommend them to anyone. More

by RVEITZ1
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Walker Ford responded

This is what we love to hear! Please come back and see us again soon!

November 07, 2021

Walker Ford is always been dependable with their service department, body shop and sales. They always complete my service in a timely fashion. Mike is always there for me and Service. More

by kcruise11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Walker Ford responded

Thank you for the kind words! We are delighted to hear that you had a great experience with our team! Please let us know how we can continue to help with your car and service needs!

November 06, 2021

My service manager was very accommodating to my needing a last minute oil change. Very friendly and helpful! More

by LUVKIDS68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Walker Ford responded

Thank you for letting us know how we're doing! We are glad to hear that our team made your visit a quick and easy one. Please come see us again soon!

November 06, 2021

Just pick up the truck yesterday after one month there. They replace my engine. Almost 12k and my truck doesnt sound right and i have a oil leak still 😤😤😤 More

by THIAGONJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Walker Ford responded

Hello THIAGONJ, we are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

November 06, 2021

Very communicative, friendly, informative. The advisor assigned to my vehicle was Donald Mast and he was fantastic. One of the parts that ended up being replaced had fallen apart when they tried to remove More

by amiesmith1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Walker Ford responded

Thank you for your kind words about Donald! He is a valued member of the team and will be glad to hear how pleased you were with his customer service. Thank you for choosing Walker Ford!

November 05, 2021

I have an appointment for an oil change and tire rotation at 2:30 PM, when it was done I left your service center at 6:30. It took four hours. Amy is nice More

by Its_me_jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Andrisani
Nov 12, 2021 -

Walker Ford responded

Hello Its_me_jb, we are very sorry to hear that your experience with us was not what you expected. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

November 05, 2021

Mike was great, kept me informed and got me information I inquired about. Jacob the service tech was also on top of things and brought something to my attention to be addressed. Thank you, overall good exp More

by linda6822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob, service tech
Nov 09, 2021 -

Walker Ford responded

Thank you for sharing your excellent service visit with Mike and Jacob! We will pass along your compliments to them. We are proud to be entrusted with your service. Thank you for choosing Walker Ford!

November 05, 2021

Walker Ford has always been extremely friendly knowledgeable and I never leave unsatisfied. Their waiting room is spacious and comfortable with amenities to ease any small amount of in person wait More

by TMICHAEL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Nov 09, 2021 -

Walker Ford responded

Wow, we are so glad to hear that! We are proud to have provided you with such an excellent service visit. Thank you for choosing Walker Ford. We look forward to seeing you again for your future service needs!

November 05, 2021

As always Walker Ford service advisor, Steve did an As always Walker Ford service advisor, Steve did an outstanding job of taking care of my cars. They make sure my car comes back as clean as they r More

by gotheiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Walker Ford responded

That's great to hear! We are delighted to hear that we have provided consistently good customer service for you. We value your business and your continued loyalty. We look forward to seeing you on your next visit!

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