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Walker Ford - Service Center

Clearwater, FL

4.6
3,619 Reviews
Call Service Center (855) 869-7610

3,619 Reviews of Walker Ford - Service Center

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October 12, 2021

Walker always provides great service. All service techs and manager Ryan are very cordial, professional and a pleasure to work with. On this visit I had Dan as my service tech and my repair was completed i More

by JBUEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Walker Ford responded

Thank you for the 5-star review! If there is more that we can do for you in the future, please let us know!

October 12, 2021

Great place to come and get your vehicle serviced trustworthy and quick check them d More

by JONAXIEH91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Walker Ford responded

We look forward to working with you again in the future! Thank you for the 5-star review.

October 11, 2021

The service advisor was friendly and service was fast and preformed as promised. Excellent experience More

by katiesuedavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2021 -

Walker Ford responded

Katie, we're glad to see your experience with us was worth 5 stars! We unconditionally guarantee our service and strive to exceed your expectations on every visit. Thank you for visiting us, and we look forward to working with you again in the future!

October 11, 2021

Always have had a very satisfying experience at Walker Ford. Good experience with the initial purchase of my Escape and great service. More

by Weshilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Walker Ford responded

Thank you for the 5-star review, Weshilton. If there is more we can do for you, please let us know!

October 10, 2021

It was an easy online appointment system. The service was fast. I was in and out in less than a hour. More

by thegeiger
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
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Oct 12, 2021 -

Walker Ford responded

Thank you so much for the wonderful rating! We strive to make every visit to our service department as quick and efficient as possible. Thank you for your business and we look forward to seeing you again in the future!

October 09, 2021

Service was polite, prompt and efficient! Best ever! Would recommend to anyone who wants exceptional service. More

by TTINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2021 -

Walker Ford responded

Thank you for the glowing review! We are delighted to hear that our staff helped in giving you such an excellent service experience with us! It was a pleasure doing business with you and we look forward to seeing you on your next visit!

October 09, 2021

Horrible customer service. Extremely rude and tried to intimidate me. They misdiagnosed my car and refused to fix it. More

by Joeb4787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Romano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
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Oct 14, 2021 -

Walker Ford responded

Hello Joeb4787, Thank you for your review and feedback from your visit. We're sorry that the visit didn't meet your expectations. At Walker Ford we hold our customer service to the highest standard we take all customer feedback serious. We ask that you reach out to Service Manager, Vince Romano at 727-240-1653 to further discuss your experience with our service department.

October 09, 2021

Daniel explained the issue with my escape and I was confident that it was fixed and safe to drive. More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2021 -

Walker Ford responded

That's what we like to hear, Patti! We pride ourselves on knowledgeable and honest staff members, like Daniel and we are delighted to hear that they provided a great service experience for you. We appreciate your business and look forward to seeing you on your next visit!

October 09, 2021

I have been a Ford customer for 30+ years, mainly with the same dealership in another State. Now that I am a snowbird, I was thrilled with the customer service I received from everyone I encountered on m More

by MALICE2413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2021 -

Walker Ford responded

Wow, such kind words! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Don. We truly appreciate your business and your continued loyalty, and look forward to seeing you again here at Walker Ford.

October 08, 2021

So far, so good. Everyone has been very helpful. Word, word, word, word, word, word. More

by RRAUDENBUSH2
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2021 -

Walker Ford responded

Thank you so much for the wonderful rating! We unconditionally guarantee our service and strive to exceed your expectations on every visit. It was a pleasure doing business with you and we do hope you come back again.

Oct 11, 2021 -

RRAUDENBUSH2 responded

All contact with the service department has been very positive.

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