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Wally's Nissan of Latham

Latham, NY

4.7
2,951 Reviews
At Wally's Nissan of Latham, we offer a unique and pressure-free sales environment. Our enthusiastic team of product specialists is here to educate you about our range of Nissan vehicles. From sleek sedans like the Altima to family-friendly SUVs like the Rogue, Murano, and Pathfinder, we have something for everyone. If you're looking for a budget-friendly option, our used car selection includes pre-owned Nissans and vehicles from other top brands. Our Nissan financing team will help you create the perfect financing plan. Once you've chosen your new ride, our service center will keep it running smoothly. Schedule routine maintenance or repairs, and if you need OEM Nissan parts, we can order them for you. Find us conveniently located at 976 New Loudon Road in Latham, NY. We're just a short drive from Clifton Park, Saratoga Springs, Schenectady, and other Upstate New York areas. Visit us today!
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976 New Loudon Rd

Latham, NY

12110

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Showing 2,951 reviews

April 13, 2024

All in all was ok, I live 2 hr Way sent them pictures of my trade in from all out side and in told me they could give me 4000 for my truck cause this was what another dealer was giving me, but when I get th More

by davishunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tate Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Wally's Nissan of Latham responded

Dear davishunter, We sincerely apologize for the miscommunication regarding your trade-in value. It sounds like your experience was frustrating, and we understand why. We strive to be fully transparent with every customer and regret that it didn't feel that way on this occasion. We take your feedback seriously and will use it to refine our processes to ensure better experiences for future customers. Thank you for bringing this to our attention. The Team at Wally's Nissan of Latham (518) 278-0766

April 12, 2024

Awesome job thanks so much for doing such a great job! Quick and reliable service More

by shellylillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Wally's Nissan of Latham responded

Dear shellylillian, We're so happy to hear that you had a great overall experience with Phil and our service team! Thank you for the kind words and for recognizing their efforts to provide quick and reliable service. We always strive for top-notch service in every aspect. Would you mind sharing a bit more about what might have impacted your ratings for service price transparency, workmanship, and service time? Your feedback helps us pinpoint areas for further improvement. Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

April 10, 2024

Phil was very knowledgeable and helpful. The services were performed within the expected time frame. Very courteous and professional. More

by Fool4asong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Wally's Nissan of Latham responded

Dear Fool4asong, Thank you so much for the fantastic feedback - we couldn't be happier! We're thrilled that Phil exceeded your expectations, and we appreciate you recognizing his knowledge and professionalism. It means a lot that you were so pleased with the speed and quality of your service. We always strive to provide top-notch experiences for our customers! Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

April 08, 2024

Very helpful and very understanding. Worked something out to help me stay in budget. Thank you Wally’s Nissan of Latham!! More

by stillman662
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikkie Traficante (Glover)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ranaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Wally's Nissan of Latham responded

Dear Tyler, Thank you so much for your positive feedback. We're truly delighted that our team, especially Nikkie, Eric, Steven, and Kelly, were helpful and understanding. It means a lot that we were able to work with you to stay within your budget. We're always striving to improve, so if you have any specific suggestions on how we could further enhance your experience please don't hesitate to share! Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

April 08, 2024

Very courteous made my new car buying experience amazing Steve was ver knowledgeable and courteous made the whole experience seem less awesome place More

by spdundo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Nadim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ranaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Wally's Nissan of Latham responded

Dear spdundo, Thank you so much for sharing your wonderful experience! We're absolutely thrilled that Steve and our sales team provided you with top-notch service. Their knowledge and courtesy are essential in making the car-buying process amazing for our customers. We're so happy you had such a positive overall experience. We truly appreciate your recommendation and look forward to welcoming you back to Wally's Nissan of Latham! Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

April 08, 2024

Steven Ranaudo was the gentleman who helped us with the purchase of our new Nissan Maxima. He was very knowledgeable and helpful every step of the way. Am very happy with the car and with the dealership. More

by LALBEE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Ranaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance gentleman was great (do not know his name)
Apr 10, 2024 -

Wally's Nissan of Latham responded

Dear LALBEE, Thank you so much for your fantastic feedback! We're incredibly proud of Steven and our entire team for providing you with top-notch service throughout your car purchase. We're so happy you had a smooth experience with pricing, the purchase process, and our finance team. It sounds like you're loving your new Nissan Maxima! We truly appreciate you recommending our dealership! Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

April 07, 2024

Due to my major repair a loaner car was made available. This was extremely helpful and appreciated. More

by SADIEMARVELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
Apr 10, 2024 -

Wally's Nissan of Latham responded

Dear SADIEMARVELLI, Thank you so much for sharing your positive feedback! We're so glad that our loaner car program was helpful during your vehicle's repair. We always strive to provide top-notch service, and we appreciate your comments on our pricing, workmanship, and service time. If there's anything we can do to make your future experiences even better, please don't hesitate to let us know! Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

April 03, 2024

I have a great car shopping experience and good customer service, and the financial service department is excellent and a pleasure to do business with. More

by info@fundbliz.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Elky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkie Traficante (Glover)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ranaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Wally's Nissan of Latham responded

Thank you so much for the fantastic review! We're thrilled to hear that you had a great car shopping experience with our team. We always strive to provide excellent customer service and we'll be sure to let Eric, Nikkie, and Steven know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

April 01, 2024

The experience we had at your dealership was the best experience I’ve ever had at any dealership! More

by MOEORLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikkie Traficante (Glover)
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Capelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Wally's Nissan of Latham responded

Moeorles, Thank you so much for the amazing review! We're absolutely thrilled to hear that your experience at our dealership was the best you've ever had. That's the kind of feedback we love to receive! We'll be sure to let Nikkie and John know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

March 31, 2024

The service staff at Wally's that we have had the opportunity to work with have been wonderful. We needed a loaner car for the time our Titan was being serviced and they were able to get us one. We More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram
Apr 03, 2024 -

Wally's Nissan of Latham responded

Monica, Thank you for sharing your positive experience with our service staff and your insightful suggestions. We're glad to hear you've had pleasant interactions with our team. We always value customer feedback and appreciate you taking the time to share your thoughts about loaner cars and diagnostic fees. While we understand your perspective, dealer policies regarding these matters are often set to balance customer service with operational costs. However, we'll definitely pass your feedback along to management for consideration as we're always looking for ways to improve the customer experience. The Team at Wally's Nissan of Latham (518) 278-0766