Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,437 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,437 reviews
June 17, 2025
I had to bring my old 2016 C300 in for maintenance. Phil Macias helped me out with the maintenance and secured me a vehicle while I was waiting to get it back. Phil was very expedient and responsive; h Phil Macias helped me out with the maintenance and secured me a vehicle while I was waiting to get it back. Phil was very expedient and responsive; he answered all my phone calls and responded to all my messages quickly. The next time I go for maintenance, I plan on going back to Phil. More
by Brandon
Employees Worked With
June 17, 2025
Excellent place to service your automobile great customer service I do recommend it I will be coming back to take care of my personal car. service I do recommend it I will be coming back to take care of my personal car. More
by big104pops
Employees Worked With
June 09, 2025
Edy Elsayed was awesome! Thank you Edy for your exceptional customer service and made this visit as easy as possible. This is the third vehicle I got from Walter's and with Thank you Edy for your exceptional customer service and made this visit as easy as possible. This is the third vehicle I got from Walter's and with Edy each time. The process was fast and efficient. His assistant Travis is very helpful as well. Edy presented a deal that was a good fit for me. Edy gets a 5+ star from me. Thank you Edy for my new 2025 GLC300. More
by jovylen64
June 04, 2025
Thanks Christian for your exceptional customer service although we have had a few issues you are on top of it and we appreciate you ! although we have had a few issues you are on top of it and we appreciate you ! More
by D Greene
Employees Worked With
June 04, 2025
Christian was awesome. He took the time to educate me on the differences between buying a car and leasing a car. I ended up driving away in a brand new coupe. 10/10. He took the time to educate me on the differences between buying a car and leasing a car. I ended up driving away in a brand new coupe. 10/10. More
by Brandon
June 03, 2025
We had a very positive experience at Walter Mercedes. Liliana Duran provided great service. She was knowledgeable, patient, and never pressured us to finalize the deal until we were comfortable. I highly Liliana Duran provided great service. She was knowledgeable, patient, and never pressured us to finalize the deal until we were comfortable. I highly recommend Liliana. More
by dnlopez24
Employees Worked With
June 02, 2025
Stephen Garlatta was great in helping me get a car,he was very helpful and attentive. very helpful and attentive. More
by Crystal Ruiz
Employees Worked With
Other Employees :
Stephen Garlatta
June 01, 2025
Excellent service from all. Customers are greeted and treated with professionalism No heavy handed sale pitches Customers are greeted and treated with professionalism No heavy handed sale pitches More
by Linda599
Employees Worked With
Other Employees :
Housekeeping staff-I don’t know names. Prise in their work
June 01, 2025
Came to Walter’s to service my current car. I had no expectation of driving away with a new vehicle. I had reached out to Raymundo Lopez in regards to a question I had. He answered my question I had no expectation of driving away with a new vehicle. I had reached out to Raymundo Lopez in regards to a question I had. He answered my question and in conversation he presented a solution that was a good fit for me. He made the process fast and efficient. This is the second vehicle I get from Walter’s and it’s people like Raymundo Lopez that keeps me coming back. Thank you. More
by ndrosal75
June 01, 2025
Walter’s Mercedes Benz is a great place for car buying experience, I had a very smooth and satisfying yet hassle free experience to get my car. I would specially like to thank Ash from sales department fo experience, I had a very smooth and satisfying yet hassle free experience to get my car. I would specially like to thank Ash from sales department for putting in the hard work, and getting the deal. I really appreciate her dedication and commitment to her business and customer. Thank you everyone at the Walter’s Mercedes. More
by Kartik Nakrani
