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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,570 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,570 reviews
February 05, 2026
I had a wonderful experience from start to finish Raymundo Lopez gave great service from start to finish he made sure I was comfortable during the whole process Raymundo Lopez gave great service from start to finish he made sure I was comfortable during the whole process More
by jennettbarbara
February 04, 2026
Great customer service at this dealership. The purchase and process went smooth and was easy! Ash is amazing and fun to work with. She took care of us and helped up get everything we asked for The purchase and process went smooth and was easy! Ash is amazing and fun to work with. She took care of us and helped up get everything we asked for. Luis, our finance manager, was informative and he also responds very quickly to emails. More
by snookiel8
February 04, 2026
Alex is extremely helpful, thoughtful and reassuring when dealing with his customer. I thank Alex for seeing me through the entire situation from the beginning to the end. I felt the care! dealing with his customer. I thank Alex for seeing me through the entire situation from the beginning to the end. I felt the care! More
by Esteen
Employees Worked With
February 01, 2026
Working with the GM, Erwin at Walters was an impeccable experience.! The purchase of our new GLC was a seamless as possible, and I would highly recommend this Mercedes-Benz store! experience.! The purchase of our new GLC was a seamless as possible, and I would highly recommend this Mercedes-Benz store! More
by Liz.coulter
Employees Worked With
January 30, 2026
It is always a pleasure to buy a van at this dealer. Thank you David and Isaid. Thank you David and Isaid. More
by Andrea Transp.
January 28, 2026
Great customer service always return my call in 5 min and keep me well informed of what service is being done and what they recommend I always ask for JR Rodriguez he’s great keep me well informed of what service is being done and what they recommend I always ask for JR Rodriguez he’s great More
by DeniseSs
Employees Worked With
January 28, 2026
Helped find the vehicle I desired for a good price! Shout out to John Perez, Erwin, and Joe. Shout out to John Perez, Erwin, and Joe. More
by Hanaah
January 27, 2026
Joseph has been my to go person for years now. He’s very attentive and very polite He’s very attentive and very polite More
by Imer.wilson213
Employees Worked With
January 24, 2026
Wonderful, fast, and stress-free buying experience at Walter’s Mercedes-Benz of Riverside. Lenard Baker was professional, knowledgeable, and respectful of my time. The entire process was smooth and effic Walter’s Mercedes-Benz of Riverside. Lenard Baker was professional, knowledgeable, and respectful of my time. The entire process was smooth and efficient from start to finish. Highly recommend Lenard if you’re looking for excellent service and an easy purchase. More
by relisa918
Employees Worked With
January 23, 2026
I've been working with the service dept for several years. They are good at explaining how things work. Alex Ramirez is working with me to tailor my service plan based on my situation. I appreciate th years. They are good at explaining how things work. Alex Ramirez is working with me to tailor my service plan based on my situation. I appreciate the flexibility. More
by BonnieV
Employees Worked With
