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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,561 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,561 reviews

January 15, 2026

My husband Robert Lewis and I visited Walter’s Mercedes Riverside yesterday, January 14 to resolve a few issues with our vehicle. Rachel Serna (Mercedes representative) assisted us. She was very professi More

by mdlsissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Serna
Jan 16, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Rachel provided you and Robert with 5-star service. Our guest's safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 13, 2026

Morris Gaines is the best sales person I have ever received from Walters. This is my 3rd time buying from Walters. Morris Gaines, the highest score in knowledge, professional and experience with custo More

by Jonesdebra1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua (Morris Assistant)
Jan 13, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are honored by your continued business, and we are so glad that Morris and Joshua provided you with top-notch service. Congratulations on your new vehicle! Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 12, 2026

Good service! The service provided by Mr. Ross Geiger is nothing short of excellent. Bravo Zulo! More

by Victor8201@gmsil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
Jan 13, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are delighted that Ross provided you with 5-sta service. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 09, 2026

My experience at Walter's Mercedes-Benz of Riverside was awesome. My sales advisor Mr. Robert Woolsey was extremely helpful and courteous. He took the time to explain all the available options and helped me More

by MB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Woolsey
Jan 13, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Robert this positive review and recommendation! We are so appreciative of the opportunity to work with you, and we are so glad that he took exceptional care of you. It is our pleasure to assist you in any way possible, If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 06, 2026

Danny Ventura helped me out when my GLE had an issue with the ambient lighting. Got me in and out quickly even though it was obviously busy due to the holidays. Very satisfied. More

by joeccharger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Walter's Mercedes-Benz of Riverside responded

Joe, thank you for your positive review! We are so glad that Danny got your GLE's needs efficiently taken care of. Your satisfaction means so much to us. Please do not hesitate to give us a call if you ever have any further questions or concerns Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 06, 2026

2017 Mercedes C300 Still Like New. Walter's has been taking care of our cars since 1990 and always does a great job. More

by EraSprinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! It is an honor to have earned your confidence and loyalty, and we look forward to continue serving you and your Mercdes' needs with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 06, 2026

Walters Mercedes Benz service dept in Riverside is outstanding. Service advisors Mr. Alex Ramirez always goes above and beyond to accommodate their clients. The service is always outstanding and the More

by Arun Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Walter's Mercedes-Benz of Riverside responded

Arun, thank you for your positive review! We strive for 100% customer satisfaction, and we are glad that Alex consistently provides you with the quality care that you so much deserve. We hope you continue to choose us for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 02, 2026

I am a fan of Walter’s MB. Great people including Steve Kienle and Eddy Elsayed. Have bought a dozen MB vehicles. More

by pmkulkarni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gulam Dhanani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this kind review! We are delighted that Steve and Eddy provided you with 5-star service. Our guest's satisfaction is our top priority and we hope you continue to choose us for all of your future Mercedes-Benz needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 01, 2026

I would like to take a moment to share my excellent experience at your Mercedes-Benz dealership. I recently visited the dealership to purchase a van, and from start to finish, the entire process was ou More

by saayinc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gressmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Walter's Mercedes-Benz of Riverside responded

Antonio, Thank you for your positive review and recommendation! We realize you have several options when choosing a dealership and we are honored that you picked us here at Mercedes-Benz of Riverside. We are so glad that Dan, Toni, Isaid, and the team provided you with a smooth and remarkable experience. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 31, 2025

⭐️⭐️⭐️⭐️⭐️ Rachel Serna at Mercedes‑Benz of Riverside consistently goes above and beyond she's professional, attentive, and genuinely committed to outstanding service. More

by cjames949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Serna
Dec 31, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your positive experience with us. We are so glad that Rachel provided you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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