
Walter's Mercedes-Benz of Riverside
Riverside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,506 reviews
JR Rodriguez awesome job! He listened & considered my priorities for car services. He even approached us for any questions upon picking up the car, showed us & explained the c He listened & considered my priorities for car services. He even approached us for any questions upon picking up the car, showed us & explained the clarification. I preferred him for my next car services. 👍 More
I've been coming here for almost twenty years, and am on my fifth consecutive car from them. That should say it all, but I'll add that their staff is amazing, and the selection of Mercedes is impressive. my fifth consecutive car from them. That should say it all, but I'll add that their staff is amazing, and the selection of Mercedes is impressive. More
Alex Ramirez and the service department at Walter’s Mercedes provided excellent quality care and attention to our Mercedes while accommodating our needs as customers. It is for this reason that we happ Mercedes provided excellent quality care and attention to our Mercedes while accommodating our needs as customers. It is for this reason that we happily travel out of our area for routine maintenance. Top notch auto care and a professional attitude in all they do. More
very good experience with this dealer. most of it has everything to do with Edwin Corea. He was fantastic. A real pro at what he does. Found the exact car I wanted and with every featu most of it has everything to do with Edwin Corea. He was fantastic. A real pro at what he does. Found the exact car I wanted and with every feature that I asked for. The finance person also was good. he upsold me on a warranty package that was out of my budget but i have no regrets purchasing it. More
Edwin was attentive, handled all my emailed questions, and came up with a solid deal I could not refuse. I am happy with the process and his transparency to the facts and details. I learned so much! Rafa and came up with a solid deal I could not refuse. I am happy with the process and his transparency to the facts and details. I learned so much! Rafael helped process the sale on my visit and went through setting up the app. Walter’s Mercedes is a solid dealership with a great team. Can’t go wrong with Edwin and Rafael! More
Walter’s Mercedes in Riverside is a Great Dealership! Kelly Sandefur is the ABSOLUTE BEST! Kelly is organized and always has the paperwork printed out before I sit down. She is awesome.! Kelly is courteo Kelly Sandefur is the ABSOLUTE BEST! Kelly is organized and always has the paperwork printed out before I sit down. She is awesome.! Kelly is courteous and always willing to assist and answer any questions I may have. Kelly is very knowledgeable and takes the extra step for excellent Customer Service.! More
Highly professional and sought out Mercedes dealership in Riverside. Amazing service department with highly knowledgeable advisors. Mr. Alex Ramirez went above and beyond to manage the service needs for Riverside. Amazing service department with highly knowledgeable advisors. Mr. Alex Ramirez went above and beyond to manage the service needs for my vehicle. He communicated with me and kept me updated regularly. High level of customer satisfaction. Thanks 🙏 More
I had an amazing experience leasing my first vehicle at Walter Mercedes-Benz in Riverside. Reymundo Lopez made the entire process smooth, fast, and completely stress-free. From start to finish, the service Walter Mercedes-Benz in Riverside. Reymundo Lopez made the entire process smooth, fast, and completely stress-free. From start to finish, the service and car delivery were handled with outstanding professionalism and no issues at all. As a first-time lessee, I couldn’t have asked for a better experience—truly the best! Highly recommend Reymundo and the team at Walter Mercedes-Benz for anyone looking for exceptional service. More
I had never returned to the dealer where I purchased my previous vehicle because I was not satisfied with the experience. However, I have now found the dealer and agent I will continue to visit in the futu previous vehicle because I was not satisfied with the experience. However, I have now found the dealer and agent I will continue to visit in the future. Although it is more than 70 miles from my home, I am more than willing to make the trip because of the excellent service and kindness I received. Raymundo Lopez guided me through the trade-in inspection and the new vehicle deal over text and phone in a way that was clear and satisfying. When I arrived at the dealership, everything was handled smoothly and without any changes—something I had never experienced before. In the past, I was always met with different prices or tricks once I arrived, but this time was completely different. There was one issue: the vehicle I wanted was missing a feature. I was very confused, but Lopez quickly offered a remote solution, and everything was resolved successfully. Jamie R. stayed until 9 p.m. to finalize everything and even arranged for the vehicle to be delivered to my home the next day, despite the distance of over 70 miles. Justin Campbell in Finance was also very kind and patient, even through two rounds of paperwork. Every staff member was thorough, attentive, and genuinely friendly, creating a level of comfort I had never felt at other dealerships. I truly look forward to working with this team again for my next vehicle. More
Recently purchased a CPO Mercedes from Alfonso Hernandez. He was uniformly helpful, from the initial email requesting information about the vehicle to the negotiation and purchase of the vehicle. Highly rec He was uniformly helpful, from the initial email requesting information about the vehicle to the negotiation and purchase of the vehicle. Highly recommend this salesperson. More