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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,528 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,528 reviews

November 12, 2025

I have been loyal to Walter's Mercedes for years. I make the drive to Riverside despite the fact that I have another dealership in Temecula that is much closer to me. The service and the culture at More

by Phomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel, Service Advisor Trainee
November 03, 2025

Stephen Garlatta and his assistant, Jaime, were extremely patient and helpful throughout our entire purchase process. Wonderful people to work with! More

by ramin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Garlatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime
Nov 04, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Stephen and Jaime took great care of you. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 29, 2025

Great staff greeted promptly by service and sales. I have recommended my clients to have their vehicles serviced here. More

by Michael.floyd92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Walter's Mercedes-Benz of Riverside responded

Michael, thank you for your positive review and recommendation! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 29, 2025

Danny Ventura was exceptional with his customer. He made sure that my care was in excellent condition and was very prompt on his call backs to me in regards to my vehicle. Top tier service and I am More

by kimberlyjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Walter's Mercedes-Benz of Riverside responded

Kimberly, Thank you for choosing Mercedes-Benz of Riverside and for your positive review! Providing 5-star service is so important to us, and we are glad that Danny's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 27, 2025

So far best dealer in sales, in my 38yrs. Driving MBZ buying experience compare to South bay More

by glim8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate your wonderful review! We are honored to have had the opportunity to work with you, and we are happy to hear that our team provided you with a top-notch experience. Our guest's satisfaction is our utmost priority here at Mercedes-Benz of Riverside. Congratulations on your new Mercedes-Benz! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 26, 2025

Most professional and sought out Mercedes Benz dealership in Riverside. Highly knowledgeable advisors Mr. Alex Ramirez always provide exceptional service. He explained all the service details and ensured t More

by Arun Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Arun, Thank you for leaving Alex this wonderful review! Offering thorough and efficient service is so important to us, and we are glad that Alex provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 25, 2025

Jr rodriquez helped me out when I dropped off my gclass for repairs and he was very professional and helpful. More

by Rob2pointOh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Jr took great care of you and your Mercedes-Benz needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 22, 2025

⭐️⭐️⭐️⭐️⭐️ I recently brought my Mercedes in for routine service at Walter’s Mercedes-Benz, and while I expected a smooth appointment, I didn’t expect to be so genuinely impressed. Mark Interlicchia deliver More

by Buffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We strive for 100% percent customer satisfaction, and we are glad that Mark provided you with the A+ service that you so much deserve during your recent service visit. He will be honored to hear of your very kind words. We hope to see you again the next time your Mercedes-Benz is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 22, 2025

Stephen Garletta was awesome, he did his best to get us the best deal. He was professional and showed exceptional customer service. More

by Felicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justine in finance
Oct 23, 2025 -

Walter's Mercedes-Benz of Riverside responded

Felicia, Thank you for your positive review! We work extremely hard to ensure our guests are satisfied with their visit, and we are glad that Stephen took great care of you. It is our pleasure to assist you in anyway possible. On behalf of the entire team here at Mercedes-Benz of Riverside- congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 21, 2025

Brought my car in for service and Justin Christian was tremendously helpful and communicative every step of the way. Thank you, Justin! More

by salisbury_h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! We are happy to hear that Christian provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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