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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,106 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,106 reviews
April 12, 2024
Raul & Justin Excellent Team, I looked at the Vehicle online head down to Mercedes-Benz of Riverside, met with Raul and a Deal was made, he understood exactly what I was looking for, very knowledgeable o online head down to Mercedes-Benz of Riverside, met with Raul and a Deal was made, he understood exactly what I was looking for, very knowledgeable on the Products + took the time to ensure all my questions where Answered, Justin made the Financial so easy that i was literally done in less than One hr. Raul is by Far the best Sales Person I have known, not only did he earned my Business but earned a Friend, looking forward in working with him in the Future, just ask for Raul if you are looking for a Vehicle, I guarantee you won't be disappointed... More
by ltull
Helpful April 11, 2024
Great job! We are happy with the new 4500 Mercedez Benz Sprinter cargo van! Thank you, Gordon! You are the best and should get a raise! We are happy with the new 4500 Mercedez Benz Sprinter cargo van! Thank you, Gordon! You are the best and should get a raise! More
by Viorica Filsoov
April 09, 2024
Just completed our third purchase with Walter's Mercedes-Benz. The first two cars were from the dealership stock but this new vehicle (GLC 300 Coupe) was a factory build. We had never ordered a car Mercedes-Benz. The first two cars were from the dealership stock but this new vehicle (GLC 300 Coupe) was a factory build. We had never ordered a car from the factory before and didn't know what to expect. From start to end we had excellent service and communication from our sales person, Ash Botello. She kept us informed of all updates from the moment it was ordered to delivery at the dealership door. It was pleasure to have worked with her and all the staff at Walter's. Ash went above and beyond to make sure we were happy with our purchase and we appreciate her attention to the details that were import us. We are thrilled with the new vehicle! More
by ruanna.singletary
April 09, 2024
I met with Lenard Baker for a lease car that I had. I wanted to know my options in regards to buying the car or upgrading to a different model. Lenard was very helpful and provided me with options. He I wanted to know my options in regards to buying the car or upgrading to a different model. Lenard was very helpful and provided me with options. He showed me a 2024 GLC coupe and I was excited to make it my next car. I was able to order the color that I wanted and the car was delivered quicker than expected. When I returned to pick up the car, Lenard made the process flow and it didn’t take hours to complete the transaction. Thanks Lenard for the great customer service and your professionalism. More
by ccrider714
Employees Worked With
Raymundo Lopez
April 08, 2024
Excellent service and very fast , Irvin, great guy and super helpful . Overall great service and great place super helpful . Overall great service and great place More
by Magedlouis
April 05, 2024
Highly recommend Walter's Mercedez. A pleasure dealing with sales staff and management. Helped us find the car we wanted at a fair price, never any high pressure sales tactics. Many A pleasure dealing with sales staff and management. Helped us find the car we wanted at a fair price, never any high pressure sales tactics. Many thanks to our sales consultant Liliana Duran for her excellent customer service and attention to detail. More
by pdnagel
Employees Worked With
Other Employees :
Filomena Powell, Rob Little
April 05, 2024
By far the best customer service and the most easy transaction I have ever experienced. Make sure to ask for Dan Gressmann, he was incredible the entire time. transaction I have ever experienced. Make sure to ask for Dan Gressmann, he was incredible the entire time. More
by Mendez1715
April 04, 2024
From all the times I have bought a cargo van this is by far the best experience I ever had No push sales, no hidden prices, staff was nice! everything was honest and fast I’m definitely doing bu far the best experience I ever had No push sales, no hidden prices, staff was nice! everything was honest and fast I’m definitely doing business with them again! More
by Carlos García
April 04, 2024
My visits to Walter’s Mercedes -Benz of Riverside, had never disappointed me, the Manager and the team who work on my E350 always aim to satisfy me as a customer. Thank you Kelly Sandefur for your time an never disappointed me, the Manager and the team who work on my E350 always aim to satisfy me as a customer. Thank you Kelly Sandefur for your time and support to resolve any issues or problems that may come up. I really appreciate you and your Manager Mark I More
by Mrslbennett
April 03, 2024
Everyone at Walter’s always goes above and beyond to help my husband and myself! my husband and myself! More
by TPUpland
Employees Worked With
Other Employees :
Filamena Powers
