Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,478 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,478 reviews
August 21, 2025
I appreciated the effort that my service representative, Alex Ramirez, made to alleviate a rather bad day at Walter’s. What started out as a two hour new tire appointment ended up taking over four hours. Be Alex Ramirez, made to alleviate a rather bad day at Walter’s. What started out as a two hour new tire appointment ended up taking over four hours. Better communication between the service technician and service representative needs some improvement. More
by e.johnson909
Employees Worked With
August 20, 2025
Mr. Baker was a very great sales person, very knowledgeable and explained my new G-wagon knowledgeable and explained my new G-wagon More
by Deborah Manns
Employees Worked With
August 19, 2025
Raul Ayala Helped us all the way through. He was wonderful and our experience was wonderful. He was wonderful and our experience was wonderful. More
by SmithMan
August 19, 2025
Stephen Garlata provided the best customer service. He answered all my questions and was very patient. Test driving the cars was an awesome experience as well. He answered all my questions and was very patient. Test driving the cars was an awesome experience as well. More
by deandaleonjessica
August 19, 2025
Michael Ramos was very professional, he helped my husband in Spanish, he made it easy for my husband. He was fast and reliable, thank you Mr Ramos in Spanish, he made it easy for my husband. He was fast and reliable, thank you Mr Ramos More
by Ana Bernal
Employees Worked With
August 12, 2025
Oscar explained things very well so much so he had me wondering whether he had a technical background. I sincerely appreciate his service and kindness. Ty! wondering whether he had a technical background. I sincerely appreciate his service and kindness. Ty! More
by rinatravellover
Employees Worked With
August 11, 2025
My fiancé and I went to Mercedes Benz of Riverside at 8:30pm after getting the run around at a used car dealer In La Puenta. It was a last ditch effort before making the drive back to San Diego. Rafael A 8:30pm after getting the run around at a used car dealer In La Puenta. It was a last ditch effort before making the drive back to San Diego. Rafael Aribuabo greeted us with a smile and was nothing but accommodating and provided us with top notch service. I was very impressed by how professional and put together he was for someone who I assume is fairly early in their career. He was honest and personable, and before I knew it I upgraded from a 2012 Toyota RAV4 to a gorgeous 2023 EQE. Big thanks to Gulam on the finance side as well, and sorry for keeping you both past closing time! Perhaps we’ll be back for a G Wagon in a few months… More
by austink
August 11, 2025
I had a great experience at MB Riverside. I was assisted by Azhanty Montoya, Jon Klempner, and Luis De La Torre. Everyone was attentive to my needs and provided exceptional customer service. I was assisted by Azhanty Montoya, Jon Klempner, and Luis De La Torre. Everyone was attentive to my needs and provided exceptional customer service. They were very reasonable with my trade-in. I highly recommend this dealership. Thank you MB Riverside associates! More
by Shelby Hathazy
August 08, 2025
Best service department I have ever been to and I have owned MBs for well over a decade. JR was amazing. owned MBs for well over a decade. JR was amazing. More
by Missynomvula
Employees Worked With
August 07, 2025
Aaron and team were very professional and accommodative. I bought several cars in the last few years this was the best experience in terms of negotiating and closing process. Thank you and we will definitel I bought several cars in the last few years this was the best experience in terms of negotiating and closing process. Thank you and we will definitely be back! -Shah family More
by Nikhil Shah
