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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,533 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,533 reviews

November 25, 2025

Liliana Duran helped me secure my car. She is professional and caring. Thank you Liliana! More

by swimbiketom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liliana Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Liliana took great care of you and met your automotive needs. We strive for 100% customer satisfaction. On behalf of the entire team- congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 19, 2025

Ashley Botello is the best,, her excellence shines through her beautiful smile, and her knowledge mixed with her great salesmanship. She is definitely one of Mercedes’s best. That’s part of the reason More

by kdwash3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! We are so appreciative of the opportunity to work with you, and we are glad that Ashley provided you with top-notch service. She will be honored to hear of your kind words. On behalf of the entire team- congratulations on your new Mercedes-Benz! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 18, 2025

Excellent attention to the car deal. Rob and Makhi were particularly attentive and transparent. I will always check them out when in the market again. More

by raydkoatx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your positive experience with us. We are so glad that Rob and Makhi took great care of you. Our guest's satisfaction is our utmost priority. Congratulations on your new vehicle! We hope for an opportunity to work with you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 16, 2025

Staff greeted us immediately, were incredibly friendly, and guided us throughout every step, making our vehicle purchase smooth and stress free. Thank you to John Perez and Justin (and for the laughs)! More

by tracer260
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Walter's Mercedes-Benz of Riverside responded

We work extremely hard to ensure our guest's experience is as smooth as possible, and we are delighted that John and Justin provided you with 5-star service. We greatly appreciate the opportunity to work with you. We thank you for your kind review and we warmly congratulate you on your new Mercedes-Benz! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 15, 2025

Always receive excellent customer service. Especially from Justin Christian, very professional and knowledgeable with Mercedes More

by fsvaldovinos4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are happy to hear that Justin consistently takes great care of you and that he made this visit no different. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 12, 2025

I have been loyal to Walter's Mercedes for years. I make the drive to Riverside despite the fact that I have another dealership in Temecula that is much closer to me. The service and the culture at More

by Phomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel, Service Advisor Trainee
Nov 13, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! We realize you have several options when choosing a dealership, and we are honored by your continued business here at Mercedes-Benz of Riverside. We are so glad that Alex consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 03, 2025

Stephen Garlatta and his assistant, Jaime, were extremely patient and helpful throughout our entire purchase process. Wonderful people to work with! More

by ramin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Garlatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime
Nov 04, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Stephen and Jaime took great care of you. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 29, 2025

Great staff greeted promptly by service and sales. I have recommended my clients to have their vehicles serviced here. More

by Michael.floyd92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Walter's Mercedes-Benz of Riverside responded

Michael, thank you for your positive review and recommendation! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 29, 2025

Danny Ventura was exceptional with his customer. He made sure that my care was in excellent condition and was very prompt on his call backs to me in regards to my vehicle. Top tier service and I am More

by kimberlyjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Walter's Mercedes-Benz of Riverside responded

Kimberly, Thank you for choosing Mercedes-Benz of Riverside and for your positive review! Providing 5-star service is so important to us, and we are glad that Danny's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 27, 2025

So far best dealer in sales, in my 38yrs. Driving MBZ buying experience compare to South bay More

by glim8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate your wonderful review! We are honored to have had the opportunity to work with you, and we are happy to hear that our team provided you with a top-notch experience. Our guest's satisfaction is our utmost priority here at Mercedes-Benz of Riverside. Congratulations on your new Mercedes-Benz! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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