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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,449 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,449 reviews
July 02, 2025
It was worth driving over an hour to get to Walter's Mercedes to work with Alex Ramirez instead of going locally to Mercedes Palm Springs. Alex is a pleasure to work with. He knows his business and you Mercedes to work with Alex Ramirez instead of going locally to Mercedes Palm Springs. Alex is a pleasure to work with. He knows his business and you can trust him. Excellent customer service from beginning to end. Returned phone calls promptly and kept me up to date on a major repair, I highly recommend Alex if you are looking for trustworthy repair work. More
by sneirjudy
Employees Worked With
July 01, 2025
Michael Ramos is amazing! He was welcoming, professional, and very knowledgeable. I appreciate him and I ask for him every time I come in for service. I want to expressl He was welcoming, professional, and very knowledgeable. I appreciate him and I ask for him every time I come in for service. I want to expressly state that I had gone to another dealership (Anaheim Hills- where I purchased the vehicle) earlier in the day and the service was in direct contrast to what I experienced at Walter’s. The people with whom I interacted at Walter’s from the gentleman who made my appointment, to the young man who checked me in, to the gentleman who checked my tire tread and pressure, to Michael Ramos- stellar! All around great customer service. More
by CH
Employees Worked With
June 30, 2025
Relaxed comfortable vibe. The waiting area was clean, had great coffee, and the staff was super friendly. The waiting area was clean, had great coffee, and the staff was super friendly. More
by Tiffany Limon
Employees Worked With
June 30, 2025
I have been going to Walters Mercedes for over 15 years. The Team there has continued to provide great customer service in sales and in maintenance. Thank you Rob and Stephen Garlatta for taking great care The Team there has continued to provide great customer service in sales and in maintenance. Thank you Rob and Stephen Garlatta for taking great care of me. More
by MARY.BARRERA
June 29, 2025
Always a great experience at Walter’s Mercedes. Ask for Ross Geiger, he’s extremely helpful and knowledgeable. Ask for Ross Geiger, he’s extremely helpful and knowledgeable. More
by Rachel
Employees Worked With
June 25, 2025
I recently had the pleasure of working with Reymundo Lopez at Riverside Mercedes-Benz, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From the moment I walked int Lopez at Riverside Mercedes-Benz, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From the moment I walked into the dealership, He was attentive, knowledgeable, and genuinely committed to helping me find the perfect vehicle. What stood out most was Reymundo's deep understanding of the Mercedes-Benz lineup—every question I had was met with clear, thoughtful answers. He took the time to understand my needs and preferences, and never once did I feel pressured or rushed. The entire process was smooth, transparent, and even enjoyable. Thanks to Reymundo Lopez I drove away in a car I absolutely wanted, feeling confident in my decision and well taken care of. More
by aztlan9
June 24, 2025
I had an outstanding experience at Mercedes-Benz of Riverside! From the moment I walked in, the entire process was smooth, professional, and enjoyable. I want to give a special shoutout to Morris Gaine Riverside! From the moment I walked in, the entire process was smooth, professional, and enjoyable. I want to give a special shoutout to Morris Gaines, my sales advisor, who went above and beyond to help me find the perfect car. He was incredibly knowledgeable, patient, and attentive to what I was looking for. Morris made sure every detail was taken care of, and I never felt pressured at any point. He took the time to explain everything clearly and made the entire purchase process seamless. I drove away in my new Mercedes feeling confident and completely satisfied. If you’re in the market for a Mercedes-Benz, I highly recommend visiting the Riverside dealership and asking for Morris Gaines. Exceptional service all around! More
by BC2500
Employees Worked With
June 23, 2025
This dealership is super awesome! The customer service is great! JR Rodriguez was very knowledgeable and polite! Great service, over all! I highly recommend this dealership for auto r The customer service is great! JR Rodriguez was very knowledgeable and polite! Great service, over all! I highly recommend this dealership for auto repairs, to purchase a Mercedes Benz car, or for any questions an owner of a Mercedes May have! More
by Married-Wit-Children & a Dog!
Employees Worked With
June 22, 2025
There are no words to describe the stellar service I received from Raymundo. He made me feel at ease and the process was fast and easy. I walked out with the vehicle I wanted. His patience and expertise received from Raymundo. He made me feel at ease and the process was fast and easy. I walked out with the vehicle I wanted. His patience and expertise made it all possible. Walter Mercedes trusted with my first Mercedes since 2019. More
by Lucy Leslie
June 22, 2025
No hassle buying a car in your dealership. Thanks to Liliana Duran.She’s an asset to your companyOnly nice vibes & treatment from her.She’s a keeper. Thanks to Liliana Duran.She’s an asset to your companyOnly nice vibes & treatment from her.She’s a keeper. More
by pkbarro
