Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,576 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,576 reviews
February 25, 2026
I have purchased multiple vehicles from Walter Mercedes, and there is one clear reason I keep coming back: Eddy Elsayed. There are at least 10 Mercedes dealers closer to my home, but Eddy’s kindness and hon and there is one clear reason I keep coming back: Eddy Elsayed. There are at least 10 Mercedes dealers closer to my home, but Eddy’s kindness and honesty keep me loyal to this location. Eddy is one of the most honest salespersons I have ever worked with. He combines that integrity with a friendly and kind attitude that makes the car-buying process a pleasure rather than a chore. Adding to the smooth process was the kindness of Bader Mahdawi and Travis Rhodes. Their professionalism and welcoming attitudes made every step of the experience effortless. I can’t thank you enough, Eddy, for the excellent service you consistently provide and thanks to the whole team for making the drive worthwhile. Highly recommended More
by Drsourakli
February 24, 2026
Eddy made the process seamless! Found the car online and locked it down same day! First time buying a car sight unseen - but he sent a custom video and it was exactly what we were l Found the car online and locked it down same day! First time buying a car sight unseen - but he sent a custom video and it was exactly what we were looking for. Highly recommend! More
by Robby B
Employees Worked With
February 23, 2026
Raymundo and Charles delivered exceptional service, honest communication, and a smooth experience at Mercedes-Benz Riverside. honest communication, and a smooth experience at Mercedes-Benz Riverside. More
by Homesbyjensimms
February 21, 2026
Mercedes Benz of Riverside is a phenomenal dealership with world class service providing personalized tailored hands on service. Mercedes Benz of Riverside formally Walters do an exceptional job of makin with world class service providing personalized tailored hands on service. Mercedes Benz of Riverside formally Walters do an exceptional job of making you feel at home and like family. Specifically Mark Interlichia is a extraordinary Service Manager! More
by SPIVEY
Employees Worked With
February 19, 2026
We thank you for the service. We were very pleased with the service provided by Eddy. We received in person attention and Eddy provided all the details and information that was ne We were very pleased with the service provided by Eddy. We received in person attention and Eddy provided all the details and information that was needed. More
by Suritina
Employees Worked With
February 17, 2026
They understood what I wanted and was able to work with me. They really came through and made it happen. Makhi was able to provide great customer service and Jeff the general manager was able to work his m me. They really came through and made it happen. Makhi was able to provide great customer service and Jeff the general manager was able to work his magic on the price. Luis the finance guy was awesome with finalizing the papers. We were happy and left there satisfied! The team was great! I recommend this dealership any day. More
by jackiele78
February 05, 2026
I had a wonderful experience from start to finish Raymundo Lopez gave great service from start to finish he made sure I was comfortable during the whole process Raymundo Lopez gave great service from start to finish he made sure I was comfortable during the whole process More
by jennettbarbara
February 04, 2026
Great customer service at this dealership. The purchase and process went smooth and was easy! Ash is amazing and fun to work with. She took care of us and helped up get everything we asked for The purchase and process went smooth and was easy! Ash is amazing and fun to work with. She took care of us and helped up get everything we asked for. Luis, our finance manager, was informative and he also responds very quickly to emails. More
by snookiel8
February 04, 2026
Alex is extremely helpful, thoughtful and reassuring when dealing with his customer. I thank Alex for seeing me through the entire situation from the beginning to the end. I felt the care! dealing with his customer. I thank Alex for seeing me through the entire situation from the beginning to the end. I felt the care! More
by Esteen
Employees Worked With
February 01, 2026
Working with the GM, Erwin at Walters was an impeccable experience.! The purchase of our new GLC was a seamless as possible, and I would highly recommend this Mercedes-Benz store! experience.! The purchase of our new GLC was a seamless as possible, and I would highly recommend this Mercedes-Benz store! More
by Liz.coulter
Employees Worked With
