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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,420 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,420 reviews

May 20, 2025

We had a fantastic experience purchasing our C300 from Walter’s Mercedes-Benz of Riverside. From start to finish, the process was smooth, transparent, and professional. After reaching out to Ash Botell More

by CABuyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Ash and Raul this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were knowledgeable, responsive, transparent, professional and made your experience exceptional. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 17, 2025

Alfonso Hernandez is the best! All sales people should be like him. Thanks for being so patient, or always responding to my many questions, for being thorough, professional, inform More

by Tee L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Walter's Mercedes-Benz of Riverside responded

Tee, Providing stellar service is so important to us here at Mercedes-Benz of Riverside and we are glad that Alfonso's efforts met your satisfaction! We are thrilled to know that he is the best, so patient, responsive to your questions, thorough, professional, informative and a good listener. Congratulations on your new Mercedes-Benz GLE- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 16, 2025

It was a pleasure working with Michael Ramos. He made sure to explain everything to me and communicated any changes that occurred. He made me feel comfortable therefore if I need any services for More

by Nichia25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing outstanding service is so important to us and we are glad that Michael's efforts met your satisfaction! We are thrilled to know that he was a pleasure to work with, explained everything and made you feel comfortable. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 16, 2025

Adam was a tremendous help in assisting me with my purchase and is a fantastic steward for MBZ. Having been a long-time customer of Walters, I am constantly amazed at the level of professionalism and More

by Ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stens
May 19, 2025 -

Walter's Mercedes-Benz of Riverside responded

Ed, We appreciate you for leaving Adam this spectacular review! We are delighted to know that he was a tremendous help, professional, attentive to detail and fantastic. We look forward to working with you again in the future when the time comes. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 16, 2025

Alex and his team at Walter's in Riverside are great. Never disappointed me, always solve my issue. More

by RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Walter's Mercedes-Benz of Riverside responded

RAMIREZ, We are grateful for you leaving Alex this extraordinary review! We are pleased to know that he is great, always solves your issue and has never disappointed you. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 16, 2025

Well I was very pleased with my visit I thought the agent was very professional in going over everything with me he answered all my questions and I was very pleased with the time I spent there More

by Bigstep50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this positive review! We are happy to know that our team was very professional in going over everything with you, answered all your questions and made you very pleased with your visit. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 16, 2025

Amazing customer service from the moment I walked into the dealership until I drove off the lot in my brand new car ! More

by Destinee Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Walter's Mercedes-Benz of Riverside responded

Destinee, We are grateful for you leaving us this wonderful review! We are pleased to know that our team provided you with amazing service from start to finish. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 14, 2025

Rafael Aribuabo was the Sales Person who sold me my Tesla Model Y. He was awesome and easy to talk with and negotiate. It was the smoothest, pain-free transaction I have ever had. Justin in Finance was ex More

by bobby.242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Aribuabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Walter's Mercedes-Benz of Riverside responded

Bobby, Thank you for leaving Rafael and Justin this incredible review! We are so appreciative of the opportunity to work with you and we are glad that they provided you with top tier service. We are happy to know that they were awesome, easy to talk with, exceptional and made your experience the smoothest most pain free you ever had. Congrats on your new Tesla Model Y- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 13, 2025

Michael was great! Answered all my questions and got the job done. Fast and efficient. More

by Elicast0889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Michael this marvelous review! We are delighted to know that he was great, answered all your questions and was fast/efficient. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 11, 2025

My experience was amazing. Adam Stens took excellent care and made sure I was very satisfied with my purchase. I would highly recommend Adam and Walter’s Mercedes-Benz for your More

by Barbara.stratis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stens
May 12, 2025 -

Walter's Mercedes-Benz of Riverside responded

Barbara, Providing immaculate service is so important to us here at Mercedes-Benz of Riverside and we are glad that Adam's efforts met your satisfaction and recommendation! We are thrilled to know that he took excellent care of you and made your experience amazing. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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