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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,545 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,545 reviews

December 15, 2025

if you're not buying a $165K car, they only want to sell you an EV or SUV, and they are rude about it, not today More

by will
Recommend Dealer
No
Employees Worked With
Machito Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2025

Super easy transaction from David Alcantar, great deal and super super service as well with Lee Torres delivering my van to me! Would highly recommend! Korey M. More

by korey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Torres
Dec 15, 2025 -

Walter's Mercedes-Benz of Riverside responded

Korey, We strive for 100% customer satisfaction, and we are pleased that David and Lee took great care of you and ensured your vehicle delivery was as smooth as possible. Thank you for your kind recommendation! If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 13, 2025

I cannot say enough great things about Mercedes-Benz of Riverside. I recently leased a vehicle there and was so impressed that I referred my sister—who also ended up getting her car from them. Hands down, More

by susanlivshin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Aribuabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Walter's Mercedes-Benz of Riverside responded

Susan, thank you for your wonderful review! We are honored to have had the opportunity to work with you and your sister, and we are thrilled that Hae and Rafael took exceptional care of you and ensured your 60 mile trip to us was worthwhile. Our guest's satisfaction is our utmost priority. We warmly congratulate you on your new Mercedes-Benz- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 13, 2025

Rafael is hands down the best salesperson I’ve ever worked with. He’s straightforward, honest, and doesn’t waste your time with any nonsense—no pressure, no games, no xx. I contacted multiple Merced More

by susanlivshin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Aribuabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Walter's Mercedes-Benz of Riverside responded

Susan, thank you for leaving Rafael this wonderful review! We are honored that you made this 60 mile drive to visit us, and we are glad that Rafael provided you with a seamless and efficient experience. He will be delighted to hear of your kind words and to know he earned your recommendation. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 10, 2025

Great customer service from Moe Mohammad and from Justin Campbell!!!! Would recommend buying from this dealer! Thank you bother for all of your help! More

by Mendfabby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate your positive review! We are so glad that Moe and Justin took great care of you and we are honored to have earned your kind recommendation. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 09, 2025

Walter’s Mercedes Riverside is an outstanding dealership for Mercedes service and sales needs. Service associates Mr. Alex Ramirez is a true professional and always goes above and beyond to take care of hi More

by Arun Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2025 -

Walter's Mercedes-Benz of Riverside responded

Arun, Thank you for choosing Mercedes-Benz of Riverside and for your kind review! We strive for 100% customer satisfaction, and we are glad that Alex got your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 03, 2025

Joseph Loera Is The Best,He always take good care of me and my Vehicle And Walter's should be glad to have him ! More

by marcdezo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Joseph consistently takes great care of you and your automotive needs. Our guest's satisfaction is our utmost priority here at Mercedes-Benz of Riverside. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 02, 2025

Makhi Langford was an excellent sales rep. He was very informative of the vehicle and made us feel comfortable. Great personality! More

by kimgooden45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makhi Langford
Dec 02, 2025 -

Walter's Mercedes-Benz of Riverside responded

Kim, thank you for your kind review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that Makhi was helpful and informative. We hope for an opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 27, 2025

Very professional and consistent communication. Lenard Baker and the entire team at Walter's are the best. More

by MB Guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenard Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Lenard took great care of you and kept you well informed throughout the process. Our guest's satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 27, 2025

As I always say Joseph Loera is my to go person for my vehicle service and all other information I need. I highly recommend Walter’s Mercedes Benz. Thank you Joseph 🤗 More

by Imer.wilson213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Walter's Mercedes-Benz of Riverside responded

Imer, thank you for your positive review and recommendation! Joseph will be honored to hear of your kind words and to know how confident you are in his efforts. We look forward to continue serving you and your automotive needs with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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