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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,611 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,611 reviews

May 29, 2026

I Think That I Have The Best Service Rep At Walters,Joseph Loera,Always Take Great Care Of My ! More

by marcdezo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Christian
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026

Morris Gaines and his team at this dealership were very supportive and communicated effectively at each step. They answered all my questions and provided a great out of state purchase express. I’ll recomme More

by Chinut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gulam Dhanani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
May 29, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review and recommendation! We are honored to have been of assistance with your out-of-state purchase, and we are glad Morris was helpful and informative. Congratulations on your new vehicle! Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Erwin Artacho General Manager Mercedes-Benz of Riverside (951) 441-6182

May 27, 2026

I have been a client at Walter Mercedes for years! My service personnel is Alex Ramirez. He is the best! Very professional, knowledgeable and always helpful. I am very happy with my service there with More

by Deb020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! It is an honor to have your confidence and loyalty, and we are so glad that Alex provided you with the A+ service you so much deserve. Our guests' satisfaction is our utmost priority here at Mercedes-Benz of Riverside. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Erwin Artacho General Manager Mercedes-Benz of Riverside (951) 441-6182

May 20, 2026

Walter’s Mercedes in Riverside is the most sought out dealership in the area. Service advisor Mr. Alex Ramirez is truly outstanding. He always goes and beyond to ensure complete client care and satisfa More

by Arun Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Walter's Mercedes-Benz of Riverside responded

Arun, thank you for choosing our dealership and for your positive review! We strive for 100% customer satisfaction, and we are glad that Alex consistently provides you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 15, 2026

Location clean , Staff knowledgeable, courteous, . Staff Dan explained very well what we are buying for . More

by Birdofparadise63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gressmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your positive experience with us. We are glad Dan was helpful and informative. We strive for 100% customer satisfaction. Congratulations on your new vehicle! Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 13, 2026

The dealership is very professional, and Joseph Loera provided an excellences service. I will come back. More

by JINGADVENTURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Joseph. We are glad he provided you with top-notch service and we look forward to continue providing you with our best care in your visits to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 09, 2026

"I had an incredible experience at Walter’s Mercedes-Benz of Riverside, all thanks to Makhi Langford. From start to finish, Makhi was incredibly helpful and knowledgeable about the entire lineup. He and the More

by Tommie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you, Tommie, for your wonderful review! We are so glad Makhi took exceptional care of you. He will be honored to hear of your very kind words and to know you deeply valued his assistance. Congratulations on your new vehicle! We hope for an opportunity to work with you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 06, 2026

From start to finish, Ashley Botello was outstanding. From the moment I walked in, Ash was ready and made the entire process of getting my new Mercedes-Benz GLC 300 completely seamless. I truly appreciat More

by creriley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Ashley this positive review and recommendation! We are honored that you took the time to visit us, and we are glad she provided you with thorough and efficient service. Your satisfaction means so much to us. We warmly congratulate you on your new Mercedes-Benz GLC 300- on behalf of the entire team! Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 03, 2026

This dealership is very professional and everyone I dealt with were great. Would recommend them if you are buying a car. More

by shereeharsany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind recommendation! We are delighted our team took great care of you during your recent visit. If we may ever be of further assistance to you, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 01, 2026

we were impressed on the professionalism and assistance provided by the servce advisor .. ALEX RAMIREZ. He was so welcoming and truly outstanding in giving advices and details for our concern on the GL More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Walter's Mercedes-Benz of Riverside responded

Dan, thank you for your wonderful review! We are glad Alex provided you with top-notch service. It is our pleasure to serve you and your GLC300's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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