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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,410 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,410 reviews

January 16, 2025

Walter’s Mercedes-Benz is a top-notch car dealership with a tremendous service department! Joseph Loera is highly knowledgable and a pleasure to work with. My wife and I are truly happy with our vehicle More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Walter's Mercedes-Benz of Riverside responded

Lou, Thank you for leaving Joseph this amazing review! We are happy to know that he was highly knowledgeable and a pleasure to work with. Please do not hesitate to let us know how we may be of further service to you and your wife. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 15, 2025

Great service. Great customer service, very polite. However, someone there, drank in my car and spilled some drink on the pad/ buttons and the buttons are now stick More

by Janet or Phillip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team was very polite, did a great job and provided you with great service. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 15, 2025

LeNard Baker was absolutely fantastic to deal with. I told him my goals for buying a car and he not only met those goals, but he exceeded them. The experience couldn't have been any better. I don't see More

by mfrank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenard Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Walter's Mercedes-Benz of Riverside responded

mfrank, Providing impeccable service is so important to us here at Mercedes-Benz of Riverside and we are glad that Lenard's efforts met your satisfaction! We are thrilled to know that he was fantastic to deal with and exceeded your goals. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 09, 2025

Nate Q went above and beyond to ensure I got the best deal possible, answered all my questions, and even took the time to explain the car’s features in detail. I truly appreciate his patience and dedicat More

by cmelc213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Quiniro
Jan 10, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Nate this amazing review! We are happy to know that he was patient, dedicated, answered all of your questions and made you feel confident in your decision. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 07, 2025

Kelly Sandefur was excellent! She was very professional, knowledgeable and very honest! Thank you Kelly! More

by MLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Walter's Mercedes-Benz of Riverside responded

MLT, We are grateful for you leaving Kelly this stunning review! We are pleased to know that she was very professional, knowledgeable, honest and excellent. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 05, 2025

I would like to thank all the staff at Walter’s Mercedes of Riverside , especially Eddie El Sayed, for his excellent treatment. More

by Hasansalameh280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing stellar service is so important to us here at Mercedes-Benz of Riverside and we are glad that Eddy's efforts met your satisfaction! We are thrilled to know that he gave you excellent treatment. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 04, 2025

I recently had the pleasure of working with Eddy Elsayed at Walter's Mercedes-Benz of Riverside, and I can't say enough about the exceptional service he provided. From the moment my husband and I wa More

by Lina Aoun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Walter's Mercedes-Benz of Riverside responded

Lina, Thank you for leaving Eddy this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Eddy provided you with A+ service. We are happy to know that he made your experience smooth, informative and completely stress free. Congrats to you and your husband on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 04, 2025

Jon was an exceptional salesman who made my car-buying experience seamless. His top-notch customer service, extensive knowledge about the vehicle, and ability to address all my concerns helped me feel con More

by Markeithsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gulam Dhanani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Jon this spectacular review and recommendation! We are delighted to know that he was exceptional, knowledgeable, addressed your concerns and made your experience seamless. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 01, 2025

Walter’s Mercedes is the best Mercedes dealership hands down. They are professional dealership with utmost care for customer care. My service advisor Mr. Alex Ramirez went above and beyond to take care o More

by Arun Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Walter's Mercedes-Benz of Riverside responded

Arun, We are grateful for you leaving Alex this wonderful review and recommendation! We are pleased to know that he went above and beyond to take care of your car service needs. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 01, 2025

Eddy Elsayed was very professional and this was my second purchase from him. I have also recommended him to my friends and family. More

by sammysimhai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Walter's Mercedes-Benz of Riverside responded

Sammy, Providing first class service is so important to us here at Mercedes-Benz of Riverside and we are glad that Eddy's efforts met your satisfaction and recommendation! We are thrilled to know that he was very professional. We appreciate your continued business with us and look forward to working with you again in the future. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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