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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,439 reviews

November 23, 2021

Joseph Loera, very nice service adviser. Understands his role as a service advisor and provided me with excellent service. Thank you Mr Joseph Loera. More

by Freecarded
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Interlicchia also represents Walter’s service Dept well. Very friendly.
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Nov 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Joseph! Providing top-notch service is always our goal, and we are glad that his efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 22, 2021

It was a very pleasurable experience thanks in large part to my service professional, Brandon Monaco. :) More

by Tera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
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Nov 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Tera, Thank you for leaving Brandon this 5-star review! We are so glad that he provided you with great care and made your experience with us remarkable. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 22, 2021

This dealership is always a pleasure to work with. Staff is friendly and helpful, and has great follow up. More

by Phelmick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star rating! Providing quality and efficient service is always our goal, and we are delighted that our efforts could meet your satisfaction! It is our pleasure to serve you. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 22, 2021

Excellent service, professionalism. My favorite dealer, Mark Interlicchia is a consummate professional with unmatched customer service More

by cool
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Mark this wonderful review! He will be honored to hear of your very kind words and to know that you greatly value his service. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 22, 2021

Everything went well , I’m loving my new car . I was helped by elizabeth . Very helpful and friendly More

by Robertn1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Nov 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Robert, Thank you so much for your 5-star review! We greatly appreciate the opportunity to work with you, and we are so glad that Elizabeth provided you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 21, 2021

Relaxed and friendly Selvin Pineda was very knowledgeable and an excellent salesmen made it an amazing experience for me! More

by VictoriaMinjarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selvin Pineda
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Nov 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Victoria, Thank you for sharing the positive experience you had with Selvin! We are so glad that he provided you with great care throughout your visit. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope for an opportunity to work with you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 19, 2021

Micheal Romas was very kind and informative didn’t pressure me into anything. Thank you More

by kristeens22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star review! We are so glad that Michael provided you with a pressure-free and remarkable experience. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that Michael and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 19, 2021

Sales and service department is hands down the best. JR in the service department has the best customer service and will take care you and your vehicle. Andrew Wagner is the man to go to when you’re ready More

by Dsoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
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Nov 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so glad that JR and Andrew consistently provide you with top-notch service! They will be honored to know how confident you are in their efforts. We look forward to continue providing you with our best care in the years to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 18, 2021

Andrew Wagner he is helpful Thoughtful understanding and patient with me Know what he talking about and do what it takes to help you in every way he know about the Technology in the cars I will recommend h More

by Frankie0405
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
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Nov 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Frankie, Thank you for taking the time to leave Andrew this wonderful review! We are so glad that he provided you with the quality service that you so much deserve. He will be honored to have earned your kind recommendation! We wish you safe travels, and we hope that you do not hesitate to give us a call if there is ever anything more that Andrew and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 18, 2021

The problem with my vehicle was identified by Mr. Austin Schneider even before I finished explaining, which made the Service expeditious and to my utmost satisfaction. Thank you Austin for not only knowi More

by Jesusgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Nov 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are so glad that Austin could get your automotive needs efficiently taken care of. He will be honored to know that you deeply valued his service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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