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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,439 reviews
September 13, 2021
Walter’s Merceds offers excellent customer service. They make you feel like you’re a part of the Mercedes Benz family and your needs are important to them as well as your desires.They accommodate you to rea make you feel like you’re a part of the Mercedes Benz family and your needs are important to them as well as your desires.They accommodate you to reassure you that you’re going to drive off the lot with a car that you will enjoy driving for years to come. 1000 hands up to my salesman Alfonso great job!! More
by tyheshiahair
Employees Worked With
September 13, 2021
David is the best person I’ve worked with in the auto industry. Kind, knowledgeable, responsive day and night. A pleasure to work with him and looking forward to more purchases from this dealer in the fu industry. Kind, knowledgeable, responsive day and night. A pleasure to work with him and looking forward to more purchases from this dealer in the future. More
by dakotabslama
Employees Worked With
September 13, 2021
I was disappointed at the service and sale years ago. Then, I bumped into Joe Loera. He convinced me to give him a trial. Joe is friendly, honest, and conscientious about the actual need of the customers Then, I bumped into Joe Loera. He convinced me to give him a trial. Joe is friendly, honest, and conscientious about the actual need of the customers. He is THE reason I have gone back again and again and recommended him and the service to others. More
by good
Employees Worked With
September 12, 2021
Thank you so much for helping me, you did a great Job. 100% will reccomend you with aquiantances. I am very happy with your service…outstanding! 100% will reccomend you with aquiantances. I am very happy with your service…outstanding! More
by Alejandro Nuñez Araiza
Employees Worked With
John Shelley
September 10, 2021
Austin Schneider has been extremely professional and helpful with the myriad issues I've had lately with my car. He certainly has been patient and convivial. A rare combination and Walter's is lucky t helpful with the myriad issues I've had lately with my car. He certainly has been patient and convivial. A rare combination and Walter's is lucky to have him in their employ. More
by radbam007
Employees Worked With
Austin Schneider
September 10, 2021
The dealership is clean, people are courteous, and they treat you with respect. Rami Jaouhari was excellent; with him, there wasn’t any usual hassle that you expect At car dealerships. He was straight to t treat you with respect. Rami Jaouhari was excellent; with him, there wasn’t any usual hassle that you expect At car dealerships. He was straight to the point. He was patient, answering every question that I had. In less than 2 hours, the deal was done, and my new car was ready for me. Like I mentioned earlier no usual dealership hassle. You can feel Rami’s experience. I liked it. More
by bysmith28
Employees Worked With
Rami Jaouhari, Elizabeth Flores
September 10, 2021
As always, Mr. Austin Schneider provided reliable and outstanding service. He consistently manages to exceed my expectations even though he has been doing an outstanding job. Thank you.👏 outstanding service. He consistently manages to exceed my expectations even though he has been doing an outstanding job. Thank you.👏 More
by Jesusgirl
Employees Worked With
Austin Schneider
September 08, 2021
This is our fourth car we’ve bought from Andrew! Always the best service! He came through for us big time during this crazy car market! We were able to get our dream car!!! Use him, he’s the absolute best! the best service! He came through for us big time during this crazy car market! We were able to get our dream car!!! Use him, he’s the absolute best! More
by duroeddie
Employees Worked With
Andrew Wagner
September 08, 2021
Professional, courteous, easy to do business with. Eddy Elsayed, Justin Campbell and Eddy's asst Ian were all very professional, knowledgeable and easy to do business with. Elsayed, Justin Campbell and Eddy's asst Ian were all very professional, knowledgeable and easy to do business with. More
by GJH CAR
