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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,439 reviews

August 25, 2021

Excellent customer service. Austin is the best. Highly recommend. Thanks More

by Rizkids2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schneider
Aug 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! We are so glad that Austin provided you with great care throughout your visit. He will be delighted to know that you greatly appreciate his service. Please do not hesitate to let us know if there is ever anything more that Austin and the team may help you with. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 25, 2021

Went in for annual service. As always Alex Ramirez was very helpful. Also, very pleased to receive car back with clean interior More

by gloria griffis
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Gloria, We greatly appreciate you leaving us this 5-star review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Alex consistently provides you with exceptional care. Providing quality service is so important to us. We wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 25, 2021

Excellent customer service and professionalism. Every time I schedule an appointment Brandon takes care of me and my car’s needs. Simply the dealership and employees! More

by carreon90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are delighted that Brandon consistently provides you and your vehicle with exceptional care! IT is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs. We wish you the safest of travels- on behalf of Brandon and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 24, 2021

David Green was my service adviser for my 2018 Gle 350.The advice that David instructed me on about the service needed for my mercedes met the service protocol..He was very professional and courteous. More

by BigWash1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Aug 25, 2021 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to leave David this wonderful review! We are so glad that he provided you and your vehicle with great care throughout your visit. He will be honored to know of your kind words and that you deeply valued his service. We hope to see you again the next time you are in need of automotive service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 24, 2021

Thank you so much to our advisor Joseph for helping me and my mom. He took the extra time to really explain things in the best way possible and was so nice! We had a great experience at this dealership. More

by jessica1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jessica, Thank you so much for your positive review! We are delighted that Joseph provided you and your mother with the 5-star service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 23, 2021

Austin Schneider is kind and has provided excellent service assisting us with new tires. Also providing updates on other maintenance needed for the vehicle. Thanks , Leslie W More

by lesliedwillhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Leslie, Providing quality and efficient services is so important to us, and we are so glad that Austin's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We thank you for your excellent review, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Aug 25, 2021 -

lesliedwillhite responded

Okay , Thank you

August 23, 2021

Selvin was extremely helpful and answered all my questions and concerns. Didn't pressure us to buy and was able to buy what we wanted. Thank you so much and see you in a few years for my new car � More

by Queengamez21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selvin Pineda
Aug 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you leaving Selvin this wonderful review! We are so glad that he provided you with top-notch service and a pressure-free experience! Your satisfaction means so much to us, and we look forward to an opportunity to work with you again in the future! We wish you congratulations on your new vehicle- on behalf of Selvin and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 23, 2021

Austin was great to work with, he made the whole process very easy and was beyond helpful. I will continue to reach out to Austin Schneider as my go to contact at MB. More

by Daleo.james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Daleo, Thank you for taking the time to leave Austin this 5-star review! Providing quality and efficient services is so important to us, and we are so glad that his efforts met your satisfaction. It is our pleasure to serve you. We look forward to providing you and your vehicle with our best care in the years to come. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 23, 2021

Great service by the whole team. Specially by Tate Tinoco. It was very fast. They waited for us even we were late and it was after closing time. Thanks Walter Mercedes Team. More

by Mayur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris. , Tate Tinoco
Aug 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Tate provided you with the top-notch service that you so much deserve! It is our pleasure to assist you in any way possible. please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 22, 2021

Outstanding Service. Eddy was very professional and I was impressed with his expertise. More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Scott, Thank you for taking the time to leave Eddy this 5-star review! Providing top-notch service is so important to us, and we are delighted that his efforts met your satisfaction! It is our pleasure to assist you in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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