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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,435 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,435 reviews
August 02, 2021
Dropping off the car was easy and quick. Got my loaner car within few minutes. Brandon was very professional. Car had some hard water stains & he went out of his way to get that cleaned. car within few minutes. Brandon was very professional. Car had some hard water stains & he went out of his way to get that cleaned. More
by ritah
Employees Worked With
Brandon Monaco
August 01, 2021
I want to extend my appreciation towards my service advisor Mr. Alex Ramirez, a professional assets for the dealership. Mr. Ramirez was extremely courteous, knowledgeable and easy to explain the proces advisor Mr. Alex Ramirez, a professional assets for the dealership. Mr. Ramirez was extremely courteous, knowledgeable and easy to explain the process thru out my experience on the issues that I brought my vehicle for repairs and maintenance service. Mr. Ramirez was responding to my request via text, in no time, on the spot, an excellent system implemented by the dealership, which made it so easy to communicate. All the repairs or maintenance needed, assessed by the multiple points inspection which was free of charge, were send thru a link where I could see everything that my vehicle needed or was recommended in a form of video, or writing inclusion it’s costs. I loved the whole experience at Walters Mercedes from Riverside. Thank you Alex. 👍👏 More
by Gabriela Bencito
Employees Worked With
August 01, 2021
Tony Wasif was awesome. He kept his composure when things did not start off so well with finance and not being able to contact them. His hard work and dedication for customer satisfaction made our dreams of did not start off so well with finance and not being able to contact them. His hard work and dedication for customer satisfaction made our dreams of a new C-class. Thank you More
by Channingjung
August 01, 2021
Came in for a service appointment and Andrew showed me a car and was able to get me in it same day. He made the process super easy and smooth. I look forward to doing more business with him and Walters Merc car and was able to get me in it same day. He made the process super easy and smooth. I look forward to doing more business with him and Walters Mercedes in the future! More
by benzdriver
Employees Worked With
Andrew Wagner
July 31, 2021
Rami Jaouhari treated us good and took care of us and was able to get us the car we wanted. We will be back to purchase another vehicle soon! able to get us the car we wanted. We will be back to purchase another vehicle soon! More
by Mmejia
Employees Worked With
Michael Georgie, Rami Jaouhari
July 31, 2021
I would like to thank JR Rodriguez for always going above and beyond my expectations whenever I have an issue with my car no matter what the situation he always can accommodate me. Thank you JR you are the b and beyond my expectations whenever I have an issue with my car no matter what the situation he always can accommodate me. Thank you JR you are the best! More
by cindy
Employees Worked With
July 31, 2021
Super pleased with my service and I just really want to take the time to appreciate my advisor Jospeh for going above and beyond helping me. Honestly I felt so good about bringing my car into this dealers take the time to appreciate my advisor Jospeh for going above and beyond helping me. Honestly I felt so good about bringing my car into this dealership. Nothing but good things to say! More
by Ashley111
Employees Worked With
July 30, 2021
Ask for JR. He’s very helpful! Always professional and communicates great. Everyone here is awesome. They always make sure you leave happy and I recommend them communicates great. Everyone here is awesome. They always make sure you leave happy and I recommend them More
by sanazto
July 30, 2021
Walters has always been my go to dealership! It’s so close to home and never once have I been disappointed. My advisor Joseph has helped me in the past and always does the best job! Thank you Joseph. close to home and never once have I been disappointed. My advisor Joseph has helped me in the past and always does the best job! Thank you Joseph. More
by Leslielee
Employees Worked With
