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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,420 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,420 reviews
May 02, 2021
Great customer service. Alex kept my car until it was fixed. The only thing was that my loaner car was dirty and had no gas. fixed. The only thing was that my loaner car was dirty and had no gas. More
by Mrs. Clark
May 02, 2021
I appreciate the professionalism and great service we received from Rene Orellana at Walter’s Mercedes. This is the 7th car we have purchased there and he proved great service. Thank you Rene! received from Rene Orellana at Walter’s Mercedes. This is the 7th car we have purchased there and he proved great service. Thank you Rene! More
by Deannegutierrez68
Employees Worked With
Rene Orellana
May 02, 2021
Alex Ramirez was the perfect representative. He made my service experience pleasant even though he had some bad news to relay. I would love to work with him again. service experience pleasant even though he had some bad news to relay. I would love to work with him again. More
by Mary Anne
Employees Worked With
May 02, 2021
I’d like to thank Kyle Routhieaux and Morris Gaines in their superior service in getting me into my delicious candy apple red Mercedes-Benz C300. Kyle was very patient and kind. They both made the process their superior service in getting me into my delicious candy apple red Mercedes-Benz C300. Kyle was very patient and kind. They both made the process go smoothly without pressure or stress. I’d highly recommend this dealer. This is my second car purchased through Walters. More
by Lisa18
Employees Worked With
May 01, 2021
Joseph was really helpful, he answered all the questions that needed to be answered. He made my experience a lot smoother than what I thought. Thank you for your help in making this process easier! that needed to be answered. He made my experience a lot smoother than what I thought. Thank you for your help in making this process easier! More
by Christina77
Employees Worked With
May 01, 2021
Had to come into Walters for a tire repair, and was give Austin as my service advisor. He was courteous, quick, and kept me informed the whole time. It ended up that I needed a new tire and Austin explained Austin as my service advisor. He was courteous, quick, and kept me informed the whole time. It ended up that I needed a new tire and Austin explained why in a manner which made sense to me seeing as I am not savvy with cars. Will definitely be coming back in the future! More
by Cindy71
Employees Worked With
Brandon Monaco, Austin Schneider
May 01, 2021
Been here many times for service and bought vehicles here. Good service and quality of work. Worked with Alex 1st time very good service. Would return again. here. Good service and quality of work. Worked with Alex 1st time very good service. Would return again. More
by progressive411
Employees Worked With
May 01, 2021
Came in from another dealership with my lease, just looked at some cars I would like next since the lease was up. Thankful for Eddy who got me into a new car and a new lease with ease! looked at some cars I would like next since the lease was up. Thankful for Eddy who got me into a new car and a new lease with ease! More
by TJW1028
April 30, 2021
Tiene un excelente servicio Muy buen trato al cliente muy profesional Personas de muy buen nivel trabajando es un placer aser los servicios ahí con ustedes muy profesional Personas de muy buen nivel trabajando es un placer aser los servicios ahí con ustedes More
by miangel77@icloud.com
Employees Worked With
April 30, 2021
Always great service from Alex! N as to lupus service, car always taken care of and timely responses and appointments. Problems always peppery trouble shot and updates provided car always taken care of and timely responses and appointments. Problems always peppery trouble shot and updates provided More
by sls30grit
Employees Worked With
