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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,419 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,419 reviews
April 12, 2021
Nice dealership! Kyle was nice and friendly. He was very helpful and helped me understand the process! Thank you Kyle. Go see Kyle if you need a new car! helpful and helped me understand the process! Thank you Kyle. Go see Kyle if you need a new car! More
by Mjeannotte
Employees Worked With
Kyle Routhieaux
April 11, 2021
Alfonso Hernandez was my salesperson. He made my wife and I his only priority while I was buying my new car. He made us feel like his family and was patient, attentive and informative. He is knowledgeable a I his only priority while I was buying my new car. He made us feel like his family and was patient, attentive and informative. He is knowledgeable about all the cars and communicated with passion and expertise. More
by inm33031
Employees Worked With
April 11, 2021
Brandon Monaco was wonderful to work with at Walters Mercedes. Very friendly, professional, and knowledgeable of the services my car needed. I won’t take my Mercedes anywhere else! Mercedes. Very friendly, professional, and knowledgeable of the services my car needed. I won’t take my Mercedes anywhere else! More
by Christine
Employees Worked With
Brandon Monaco
April 11, 2021
Wow, first of all I had an incredible experience at Walters Mercedes Benz, I cannot believe I got the car that I wanted. Words can’t really explain how happy I am… Now I’ll be honest I really didn’t Walters Mercedes Benz, I cannot believe I got the car that I wanted. Words can’t really explain how happy I am… Now I’ll be honest I really didn’t know what to expect however my salesman has to be one of the greatest guys that works there, Kyle Routhieaux was awesome and thorough with me explaining each and every detail so that I could fully understand my purchase. I am so happy that I was blessed to have such a great salesman, thank you Kyle for everything that you did for me, I appreciate you… You have to get your Mercedes Benz from Walters Mercedes-Benz Riverside!!! More
by dacowboyz60
April 10, 2021
Eddy and Justin were fantastic! Kind, helpful, professional, and answered all of my questions (there were ALOT)! Very happy with my purchase! Will refer others to Eddy/this dealership. professional, and answered all of my questions (there were ALOT)! Very happy with my purchase! Will refer others to Eddy/this dealership. More
by Nic
April 09, 2021
I had to bring in my 2014 Mercedes Benz GLK 350 for service on Wednesday April 7, 2021. On my way to the dealer I noticed or heard this noise coming from what I thought shocks or structs. After the tec service on Wednesday April 7, 2021. On my way to the dealer I noticed or heard this noise coming from what I thought shocks or structs. After the technician looked at it; he found it was the sway bar was loosen. I appreciate them tighten it but I have to admit since then it hasn't driven the same. As usual Austin is kind and friendly. I appreciate his customer service and patience with me. Thank you again Austin. More
by Brakes , Leslie 0822
Employees Worked With
Austin Schneider
April 09, 2021
This is the 2nd Mercedes we have purchased for our daughter at your dealership. Raul was exceptional and the majority of the reason we went to you and not Palm Springs daughter at your dealership. Raul was exceptional and the majority of the reason we went to you and not Palm Springs More
by Shamu
Employees Worked With
Won't let me select Raul with 5 stars
April 09, 2021
Brandon is always very helpful and accommodating. They do their best to get it right the first time. All of the staff that I've ever dealt with is very pleasant. their best to get it right the first time. All of the staff that I've ever dealt with is very pleasant. More
by rsdsg.works
Employees Worked With
Brandon Monaco
April 08, 2021
My wife and I were extremely pleased with knowledge our sales rep had and the professionalism he and his staff showed us. Eddy Elsayed was outstanding and our buying experience couldn’t have been better sales rep had and the professionalism he and his staff showed us. Eddy Elsayed was outstanding and our buying experience couldn’t have been better More
by Ecundieff
April 08, 2021
I had great experience in purchasing my mercedes there in riverside. This automobile is wonderful inside and out. Alfonso was extremely helpful with all aspects of the sale. Thank you so much. riverside. This automobile is wonderful inside and out. Alfonso was extremely helpful with all aspects of the sale. Thank you so much. More
by INFECTEDANDROID
