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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,413 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,413 reviews
March 07, 2021
I am proud and very elated to finally say I am owner of a Mercedz Benz my dream car, and this wouldn’t have been possible without mr Raul help he was very kind attentive and knowledgeable about his job and I Mercedz Benz my dream car, and this wouldn’t have been possible without mr Raul help he was very kind attentive and knowledgeable about his job and I would recommend him to any of my friends that are soon to purchase a Mercedes Benz THANKS MAN your the best More
by Yolocruzz33
Employees Worked With
March 06, 2021
Smooth sailing, Great explanation and hard copy evidence interacting with Andrew Wagner.. Finance department should be more receptive to answering questions. He seems agitated at my question. interacting with Andrew Wagner.. Finance department should be more receptive to answering questions. He seems agitated at my question. More
by Nand
Employees Worked With
Andrew Wagner, Michael Georgie
March 04, 2021
Overall, I think Walter's Mercedes-Benz is an honest business. They do need to conduct some department evaluations. The detail department needs to use clean cloths to clean the auto carpeting. I had to business. They do need to conduct some department evaluations. The detail department needs to use clean cloths to clean the auto carpeting. I had to re-clean the floorboard with my own cleaner when I got my car home! They had made it dirtier than when I took my car in! The service department needs to the communications lines open with their customers. Let them know what is going on every step of the way! More
by Gma Gamer
Employees Worked With
Brandon Monaco, Cody Burt
March 04, 2021
We had a good experience returning or lease and getting our new leased vehicle. Rene was great to deal with. He was very personable and friendly. our new leased vehicle. Rene was great to deal with. He was very personable and friendly. More
by Phomo
Employees Worked With
Rene Orellana
March 04, 2021
Gordon Lai, made our buying experience a great one. He made the process quick and easy and he was professional and friendly. Toni Hajj made the finance side of the deal stress free and explained everythin made the process quick and easy and he was professional and friendly. Toni Hajj made the finance side of the deal stress free and explained everything throughly. If anyone is in the market to buy a new or used car, I highly recommend Walter’s Mercedes-Benz in Riverside, they have reasonable prices, friendly and professional staff, and you don’t feel like your being pushed to purchase a vehicle. Gordon and To i are in asset to the company. Thanks again, and I’m loving my car. More
by Val
March 04, 2021
My son bought a used 2020 Toyota Tacoma from their used lot. Isaac Ortiz from sales was personable, professional and very helpful. We also had a great experience with managers and finance manager Justin lot. Isaac Ortiz from sales was personable, professional and very helpful. We also had a great experience with managers and finance manager Justin Campbell. I definitely recommend this place. More
by anabels1977
March 03, 2021
I had a minor tire issue with my new Mercedes. Mark Interlicchia resolved the problem in a timely manner. Outstanding customer service and commitment to excellence! Interlicchia resolved the problem in a timely manner. Outstanding customer service and commitment to excellence! More
by Achaney
Employees Worked With
March 03, 2021
Andrew is the bomb! He did a great job. I would recommend him to anyone who is looking to purchase a Mercedes. He is very knowledgeable, and easy to work with. recommend him to anyone who is looking to purchase a Mercedes. He is very knowledgeable, and easy to work with. More
by Stephora@ aol.com
Employees Worked With
Andrew Wagner
March 03, 2021
I pass several dealerships to get to Walter’s Riverside because of the friendly service provided by Brandon Monaco and mechanics there to service my vehicle. I feel I’m getting great care for my car. because of the friendly service provided by Brandon Monaco and mechanics there to service my vehicle. I feel I’m getting great care for my car. More
by Micjackson814
Employees Worked With
Brandon Monaco
March 03, 2021
Brandon Monaco did an excellent job at guiding me through the service process. He was thorough in outlining current and upcoming service that I may need, and he kept me aprised of developments as service was the service process. He was thorough in outlining current and upcoming service that I may need, and he kept me aprised of developments as service was being rendered. Two thumbs up for Brandon! More
by keithehall
Employees Worked With
Brandon Monaco
