Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,412 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,412 reviews

February 20, 2021

Sales person Elizabeth Flores sales Manager Emil and finance manger Justin Campbell were all fantastic to deal with.the personal attention was great Thank you More

by jharpman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Flores
Feb 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that we had the opportunity to work with you, and we are pleased that our team could provide you with a 5-star experience- from beginning to end! We wish you the warmest congratulations on your new vehicle, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 20, 2021

I enjoyed my recent experience at Walter’s MB!I am a I enjoyed my recent experience at Walter’s MB! I am a returning customer....it’s been a while, but coming back to deal with Walter’s was a no-brainer More

by gmcnamara0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your guy in the Parts Dept (didn’t get his name). Michael Ramos in Service was very helpful too!, Emil Iltchi, Elizabeth Flores
Feb 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent feedback! We are so appreciative of your repeat business, and we are thrilled that our team could provide you with a top-notch experience once again! We wish you the warmest congratulations on your new vehicle, and we hope to continue serving you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 20, 2021

Thank you Elizabeth Flores for provided the best experience for me , purchasing my first Mercedes Benz . She was so helpful and made it all so simple . More

by magana.t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Feb 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Elizabeth this 5-star review! It is an honor to have been able to assist you with this special purchase, and we are thrilled that she could provide you with a remarkable experience! We warmly congratulate you on your first Mercedes-Benz. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 20, 2021

It was time for my first service, on my 2020 E 450 4matic 4dr sedan. My service representative was JR Rodriguez who I found to be very professional and informative. He addressed all of my needs and requests, More

by bonekrusher07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive feedback! We are overjoyed that JR could be of assistance to you and get your needs thoroughly resolved. It is our pleasure to assist you. Please do not hesitate to let us know how JR and the team may serve you again! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 19, 2021

David Greene greeted me and took care of my service needs. My car was returned washed and all repairs completed. Excellent customer and car service. More

by PD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! We are happy to hear that he took great care of you and your vehicular needs throughout your visit! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 19, 2021

I’m always so pleased with Alex Ramirez service. He makes it understandable and explains things. Always has been able to solve my small issues and big ones. Never also feel pressured which makes you comforta More

by Ingesmaciel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are pleased that he could put you at ease and get your automotive needs seamlessly taken care of! He will be proud to know how greatly you valued his assistance, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 19, 2021

My Company needed a Metris Van before the end of the yerar for tax purposes. David and Isaid made the transaction simple and enjoyable. Paper work was fast and and most details were handled before I e More

by mcipseric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this amazing review! We are overjoyed that we had the opportunity to serve you and make your overall buying experience both smooth and efficient. It is an honor to have your confidence and loyalty. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 17, 2021

Rami Jaouhari is a very knowledgeable, honest and caring gentleman who helped us to get the suv we really wanted. THANK YOU SO MUCH A+++++ More

by Mercedes-Benz of Riverside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Georgie
Feb 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Rami this 5-star review! We are thrilled that he could be of assistance to you and make your visit an all-around success! We wish you the warmest congratulations on your new vehicle. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Rami or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 16, 2021

Elizabeth was excellent! She was transparent and thorough, and she worked to provide us with the best service. The staff was patient, accommodating and dependable. More

by Cjsaenz09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Flores
Feb 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Elizabeth this 5-star review! We are pleased that she could be of assistance to you and make your experience as seamless as possible! We greatly appreciate the opportunity to work with you, and we wish you the safest of travels in your new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 16, 2021

The best dealership when it comes to Mercedes that I’ve been too. Great pricing and I always get a loaner car so I can get to work. More

by Galvin_lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

Galvin, Thank you so much for your wonderful review! Offering top-notch service and deals is always our goal, and we are pleased that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

...
226
...