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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,404 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,404 reviews

December 31, 2020

Splendid salesman. I've gone to many dealerships where I knew more about the car they were selling than they did, however, Peter really knew his stuff! Came in with no expectations, but if I ever had any, P More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Dec 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! Peter certainly is exceptional at his skill, and we are overjoyed that he could be of remarkable assistance to you! We thank you for taking the time to leave him this kind review and recommendation, and we will be awaiting the opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 31, 2020

Thanks Ted for answering all of my questions and helping me make a decision! You really put my concerns at ease and made this such a good experience. Totally recommended! More

by charlie76
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Dec 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Charlie, Thank you for leaving Ted this 5-star review! We are overjoyed that he could put you at ease and make your buying experience both smooth and informative. If you ever have any further questions or concerns, please do not hesitate to give us a call. We hope you enjoy your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 31, 2020

Andrew was extremely helpful and professional! I knew exactly what I wanted and he delivered! We will definitely be buying a car from him in the future! And we will Be referring family and friends! More

by PamelaRiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Dec 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Pamela, Congratulations on your new vehicle! We are overjoyed that Andrew could make things happen for you and get you into exactly the vehicle you had in mind! We thank you for taking the time to leave him this kind review and recommendation, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 31, 2020

Please ask for Alfonso Hernandez , above and beyond servicing and knowledge. Easy communication and creates a pressure-less environment. Enjoyable buying experience! Highly recommend when visiting for More

by Wfields21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alfonso this kind recommendation. We are happy to hear that he went above and beyond to ensure that you had a 5-star experience! Your satisfaction means so much to us, and we congratulate you on your new vehicle- on behalf of Alfonso and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 31, 2020

This was the second visit to the Walter’s Service Dept. The Greeter was out almost as soon as we drove up. Was assigned to Brandon Monaco as Service Attendant. Extremely Friendly. Have a full explanation o More

by clemhouse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are happy to hear that Brandon took great care of you and ensured that your visit went as smoothly as possible. He will be proud to know how greatly you valued his assistance. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 31, 2020

Walter’s Mercedes Benz is the ONLY Mercedes dealership I trust to buy my Car. When ever I need anything, I can totally depend on my service provider, JR, he continues to provide exceptional and knowledgeabl More

by msmonimon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! We are honored to have your confidence and loyalty, and we are thrilled that JR could consistently provide you with the quality service that you so much deserve! He will be honored to hear of your very kind words, and we are certain that he will continue to take exceptional care of you in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 30, 2020

I took my car in for service and I was Extremely happy I took my car in for service and I was Extremely happy with the work . From initial conversation to the follow up call answer all my questions I had More

by Aleidatores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! It is our pleasure to serve you in any way possible and we are pleased that the quality of our work met your satisfaction. We are honored to have earned your kind recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 30, 2020

I don’t usually write reviews but I had to do it this time Austin is so great it made everything a lot easier from stressing out on my car when I had to get a new motor put in it so blessed to have Austi More

by Panthony729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Dec 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave Austin this amazing review! He will be honored by your very kind words and to know how greatly you valued his assistance! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 30, 2020

J.R Rodriguez was my service representative and a fellow Veteran he was friend knowledgeable and I enjoyed my first service experience at Walters. SC More

by s.cope
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this 5-star review! We are pleased that he could be of assistance to you and make your visit as pleasant as possible! We are honored to have had the opportunity to work with you, and we hope to continue serving you and your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 30, 2020

Ted was very helpful and knowledgeable!! He was very patient and answered all my questions very thoroughly. Was very nice to work with! Great visit! More

by Noel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Dec 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Noel, Thank you for leaving Ted this 5-star review! We are happy to hear that he was so helpful and informative throughout your visit! If you have any further questions or concerns, please do not hesitate to give us a call. We hope you enjoy your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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