Walter's Mercedes-Benz of Riverside

My overall purchase experience was excellent. From the beginning, the overall dealership was very welcoming. From talking to them over the phone, to meeting everyone in person. My sales person Raul was gr beginning, the overall dealership was very welcoming. From talking to them over the phone, to meeting everyone in person. My sales person Raul was great. He had excellent customer service, he was very honest, and he knew his knowledge very well. The vehicle delivery was awesome, and we got a bow. I appreciate the fact that they had the vehicle that my wife wanted. I am very happy with the deal that I got and I will definitely consider, and return for my next upcoming lease. More

Andrew was Really helpful He make sure to help me find what I was looking for really patient I definitely will recommend Andrew You are awesome 😁 Thank You ! what I was looking for really patient I definitely will recommend Andrew You are awesome 😁 Thank You ! More

Alex Ramirez is amazing. Great customer service and I received a loaner vehicle because they had to keep my car for a few days. I did not have an appointment and they were very courteous and accommodatin received a loaner vehicle because they had to keep my car for a few days. I did not have an appointment and they were very courteous and accommodating. More

Mark Interlicchia delivers consistent excellent service every time we bring either one of our cars for any issues. He makes it a pleasure to visit your dealership. every time we bring either one of our cars for any issues. He makes it a pleasure to visit your dealership. More

Friendly, responsive, no hesitation to fix my car under warranty. They also completed the brake fluid flush for less than original estimate. Alex was attentive and saw to my needs. warranty. They also completed the brake fluid flush for less than original estimate. Alex was attentive and saw to my needs. More

I would like to commend Austin Schneider for his friendliness,consumate proffesionalism, and overall friendliness,and my car was ready on time.! Thank You Austin. He a definite plus for your Co friendliness,consumate proffesionalism, and overall friendliness,and my car was ready on time.! Thank You Austin. He a definite plus for your Company.. Catherine Potter. More

Going in to see what needs to be done/ serviced Is always tough but JR made it seamless! He did a great job looping me in and making it fast and convenient tough but JR made it seamless! He did a great job looping me in and making it fast and convenient More

Very professional . You get well taken care of . They make you feel like more than family and I’m very pleased with Walters Mercedes Benz every time I go there . Thank you Cody and Eddie for your awesome make you feel like more than family and I’m very pleased with Walters Mercedes Benz every time I go there . Thank you Cody and Eddie for your awesome service 👌🏼👍🏼 Highly recommend Walters Mercedes Benz for your luxurious vehicles 😍 More

Upon my arrival to the dealership, I was impressed by its appearance. It stood out among group of dealerships. Prior to my visit, I had been sent a video of a certain auto I identified on line and it was pos appearance. It stood out among group of dealerships. Prior to my visit, I had been sent a video of a certain auto I identified on line and it was positioned in clear view. I was met at the door by a sales person named Ted Schwartz. He delivered impeccable service. Ted presented information in a detailed manner. He was patient and answered all of my questions. I highly commend Ted Schwartz for delivering an outstanding presentation. He sold me my newest Mercedes. The general manager, Emil, was very polite and attentive. More

Always when I have brought my car in for service, the communication has been great, The last time we were in I miss placed my phone and went to extreme length to assist me with locating my phone. The pho communication has been great, The last time we were in I miss placed my phone and went to extreme length to assist me with locating my phone. The phone was on site. I found it at the dealer and more than 1 staff member was assisting me, and used the cameras to check all locations that I was at. Thank you guys for great service and caring! More