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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,444 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,444 reviews
August 18, 2020
We brought our car to Walter's Mercedes Benz for service. Alex Ramirez was our Service Department Representative. He really cares about his customers, he kept us updated with our car with what needed to be Alex Ramirez was our Service Department Representative. He really cares about his customers, he kept us updated with our car with what needed to be done and when our car would be ready for pick up. More
by Laurie & Phil
Employees Worked With
August 17, 2020
I can really say Saturday was overall a 5 star service. I had some previous unsatisfied visits but this 1 made up for the rest. Thanks you! had some previous unsatisfied visits but this 1 made up for the rest. Thanks you! More
by aurorajraygoza
Employees Worked With
August 17, 2020
Alex Ramirez is a great example of why I trade with Walters , he really cares for u and addresses your questions in a timely manner a real asset to Walters customer service department Walters , he really cares for u and addresses your questions in a timely manner a real asset to Walters customer service department More
by Amarquez1959
Employees Worked With
August 17, 2020
Joseph Loera is now another reason why Walter's MB of Riverside will continue to have my business. This gentleman took me in, handled the business and got me out in record time. He made sure everything o Riverside will continue to have my business. This gentleman took me in, handled the business and got me out in record time. He made sure everything on my checklist was addressed and even went over the things that were NOT on my list. Service was above and beyond. No one really gets excited for their next service appointment, but I was more at ease knowing that Mr Loera and his team are there to take care of my vehicle. More
by eldge
Employees Worked With
August 17, 2020
I am a loyal customer thanks to Cody Burt, he is always making sure my car is taken care of. My service was very speedy, the communication is always excellent. I would not trust anyone else to service my c making sure my car is taken care of. My service was very speedy, the communication is always excellent. I would not trust anyone else to service my car. Thank you Cody for always providing such great care! More
by susy.001992
Employees Worked With
Cody Burt
August 17, 2020
JR is always professional and welcoming, it’s a pleasure to work with him when ever I come In. He is honest and always takes care to explain everything clearly so that I may understand. to work with him when ever I come In. He is honest and always takes care to explain everything clearly so that I may understand. More
by Mart’ine Wells
Employees Worked With
August 16, 2020
Rena Orellana made my recent purchase go painless and smooth! I am a customer of Walters for 30 years and I have nothing but compliments 👍 smooth! I am a customer of Walters for 30 years and I have nothing but compliments 👍 More
by Perin
Employees Worked With
Brandon Monaco, Rene Orellana
August 16, 2020
Great Experience with Eddy Elsayed Worked with Eddy Elsayed purchasing a new GLA250. He was helpful, knowledgeable, and professional from start to finish. Very pleased with our overal Worked with Eddy Elsayed purchasing a new GLA250. He was helpful, knowledgeable, and professional from start to finish. Very pleased with our overall experience, as always, with Eddy and Walter's. Have been leasing many vehicles from this dealership in the past and never any issues. More
by DK49
