Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,434 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,434 reviews

May 16, 2025

Alex and his team at Walter's in Riverside are great. Never disappointed me, always solve my issue. More

by RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Walter's Mercedes-Benz of Riverside responded

RAMIREZ, We are grateful for you leaving Alex this extraordinary review! We are pleased to know that he is great, always solves your issue and has never disappointed you. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 14, 2025

Rafael Aribuabo was the Sales Person who sold me my Tesla Model Y. He was awesome and easy to talk with and negotiate. It was the smoothest, pain-free transaction I have ever had. Justin in Finance was ex More

by bobby.242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Aribuabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Walter's Mercedes-Benz of Riverside responded

Bobby, Thank you for leaving Rafael and Justin this incredible review! We are so appreciative of the opportunity to work with you and we are glad that they provided you with top tier service. We are happy to know that they were awesome, easy to talk with, exceptional and made your experience the smoothest most pain free you ever had. Congrats on your new Tesla Model Y- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 13, 2025

Michael was great! Answered all my questions and got the job done. Fast and efficient. More

by Elicast0889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Michael this marvelous review! We are delighted to know that he was great, answered all your questions and was fast/efficient. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 11, 2025

My experience was amazing. Adam Stens took excellent care and made sure I was very satisfied with my purchase. I would highly recommend Adam and Walter’s Mercedes-Benz for your More

by Barbara.stratis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stens
May 12, 2025 -

Walter's Mercedes-Benz of Riverside responded

Barbara, Providing immaculate service is so important to us here at Mercedes-Benz of Riverside and we are glad that Adam's efforts met your satisfaction and recommendation! We are thrilled to know that he took excellent care of you and made your experience amazing. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 10, 2025

I had a great experience at Mercedes-Benz of Riverside. Michael Ramos was extremely professional, knowledgeable, and attentive throughout the entire process. He kept me informed, answered all my questions More

by Florennccee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Walter's Mercedes-Benz of Riverside responded

Florence, We are grateful for you leaving Michael this extraordinary review! We are thrilled to hear that Michael took phenomenal care of you and your automotive needs. We are pleased to know that he was extremely professional, knowledgeable, attentive, kept you informed on your vehicle and answered all your questions patiently. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 10, 2025

5 Stars – Outstanding Service and Professionalism! I recently had the pleasure of purchasing my Mercedes-Benz from Eddy Elsayed, and the entire experience exceeded my expectations from start to fin More

by emimasis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Eddy this remarkable review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Eddy provided you with top notch service. We are delighted to know that he was professional, attentive, knowledgeable, a pleasure to work with and exceeded your expectations from start to finish. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 10, 2025

Customer service is the best! Communication is 100% and so appreciated! Kelly Sanderfur is so helpful! More

by jennifergoldware4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Walter's Mercedes-Benz of Riverside responded

Jennifer, Thank you for leaving Kelly this incredible review! We are happy to know that she is so helpful and her communication is 100%. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 07, 2025

"Kelly Sandefur at Walter's Mercedes-Benz of Riverside always provides professional, friendly, and efficient service. Highly recommend!" More

by Ellectra Motors!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing exemplary service is so important to us here at Mercedes-Benz of Riverside and we are glad that Kelly's efforts met your satisfaction and recommendation! We are thrilled to know that she was professional, friendly and efficient as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 04, 2025

Very respectful and smooth process. I told Jon Klempner exactly what I was looking for and he found the right car for me. No pressure sales approach which I fully appreciated. Afterward More

by lkcaldwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Jon and Justin this wonderful review! We are honored to have had the opportunity to work with you and we are glad that they provided you with 5-star service. We are pleased to know that they were no pressure, helped you understand all your options and made you happy with your experience. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 04, 2025

The entire staff was incredible throughout the process. Quick efficient answered all my questions and treated me as I would expect a customer to be treated at a Mercedes-Benz dealership. More

by JeffW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Walter's Mercedes-Benz of Riverside responded

Jeff, Thank you for leaving us this positive review! We are happy to know that our team was incredible throughout the process, quick, efficient, answered all your questions and treated you right. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager