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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,407 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,407 reviews

April 22, 2025

Great customer service. They don’t try to sale anything you don’t need (service) Always greeted promptly More

by rosepg95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Walter's Mercedes-Benz of Riverside responded

Rose, We are grateful for you leaving us this flawless review! We are pleased to know that our team provided you with great service and always greet you promptly. We look forward to working with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 22, 2025

My expert and encounter in this dealership was very positive and pleasant. Moe Mohammad was very helpful and easy to work with. More

by mchar92506
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing first class service is so important to us here at Mercedes-Benz of Riverside and we are glad that Moe's efforts met your satisfaction! We are thrilled to know that he was very helpful, easy to work with and made your experience very positive/pleasant. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 22, 2025

Oscar did a amazing job on a difficult job and fix my mom's car thank you More

by thegasking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

thegasking responded

Oscar did a amazing job on a difficult job and fix my mom's car thank you

Apr 23, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Oscar this marvelous review! We are delighted to know that he did an amazing job on a difficult job and fixed your mom's car. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 21, 2025

Diego Moron was very helpful in answering our questions about the different electric vehicles available at the dealership. His professionalism made our car buying experience at Walter’s Mercedes-Benz of R More

by Snowrim2002gigi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diego Moron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Diego this positive review! We are so appreciative of the opportunity to work with you and we are glad that Diego provided you with A+ service. We are happy to know that he was very helpful in answering your questions, professional, courteous and made your experience very pleasant. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 20, 2025

Outstanding Experience. Eddy went above and beyond. He has earned a customer for life. Phenomenal experience! First class Eddy. More

by Nic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Walter's Mercedes-Benz of Riverside responded

Nic, We appreciate you for leaving Eddy this spectacular review! We are delighted to know that he went above/beyond for you, earned you as a customer for life and made your experience outstanding/phenomenal. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 19, 2025

Great service great hospitality. I’m always treated with respect and my concerns are taken seriously and promptly!! More

by lennox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Walter's Mercedes-Benz of Riverside responded

Lennox, Providing great service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they treated you with respect as always and took your concerns seriously/promptly. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 17, 2025

Phil Macias was great! I plan on going to him whenever my mercedes benz needs to be Serviced More

by abarajas220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Phil this extraordinary review! We are pleased to know that he was great. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 16, 2025

Service was great , my advisor Michael Ramos was very professional and communicated very well from begging to the end of service More

by Rim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Walter's Mercedes-Benz of Riverside responded

Rim, We are grateful for you leaving Michael this stunning review! We are pleased to know that he was very professional and communicated very well with you from beginning to end of service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 16, 2025

JR Rodriguez was an excellent service rep. He never pressured me and made me feel comfortable in all aspects. He gave me pricing and let me choose what I felt needed to be serviced on my car. More

by Cheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna at front desk
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Apr 17, 2025 -

Walter's Mercedes-Benz of Riverside responded

Cheri, Providing exemplary service is so important to us here at Mercedes-Benz of Riverside and we are glad that JR's efforts met your satisfaction! We are thrilled to know that he was excellent, never pressured you and made you feel comfortable in all aspects. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 16, 2025

I was very pleased with the service advisor Oscar Medina, and the service on the car. Oscar was very professional, and I enjoyed speaking with him as I too am from the automotive background for over 40 years More

by ginstoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Oscar this stellar review! We are delighted to know that he was very professional, you enjoyed speaking with him, he explained everything quite well and was no pressure. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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