Walter's Mercedes-Benz of Riverside

I'm always completely satisfied with the response I get from Alex Ramirez. He patiently listens to my concerns and takes the time to explain how to enjoy the best experience possible with my Mercedes. He from Alex Ramirez. He patiently listens to my concerns and takes the time to explain how to enjoy the best experience possible with my Mercedes. He addresses every issue fully and strives to explain everything I need to know. He is the best part of Walter's Mercedes-Benz. Keep up the excellent work, Alex. More

Erwin Artacho is a very excellent, patient, and knowledgeable team member of Mercedes of Riverside. Highly recommend him for all transactions. knowledgeable team member of Mercedes of Riverside. Highly recommend him for all transactions. More

Our service professional Phillip Macias was very courteous, polite, and professional. He listened to our concerns and offered suggestions and resolutions. We were seen right away upon arrival at the courteous, polite, and professional. He listened to our concerns and offered suggestions and resolutions. We were seen right away upon arrival at the dealership and immediately upon arrival when picking up the vehicle. Prompt professional service with a smile. Excellent!! More

Phillip Macias was extremely helpful and very patient with me . Had issues after initial visit and he took care of my car when I brought it back. with me . Had issues after initial visit and he took care of my car when I brought it back. More

We had a fantastic experience purchasing our C300 from Walter’s Mercedes-Benz of Riverside. From start to finish, the process was smooth, transparent, and professional. After reaching out to Ash Botell Walter’s Mercedes-Benz of Riverside. From start to finish, the process was smooth, transparent, and professional. After reaching out to Ash Botello, we were connected with Raul Ayala, who took great care of us throughout the process. Raul was knowledgeable, responsive, and genuinely focused on helping us find the right car. Thanks to his guidance, we ended up purchasing a car that was even better than the one we initially went to see. We really appreciate the teamwork between Ash and Raul and would absolutely recommend them to anyone looking for a great vehicle and top-tier service. Thank you both for the exceptional experience! More

Alfonso Hernandez is the best! All sales people should be like him. Thanks for being so patient, or always responding to my many questions, for being thorough, professional, inform All sales people should be like him. Thanks for being so patient, or always responding to my many questions, for being thorough, professional, informative, and a good listener. Alfonso helped me lease my GLE and for years has been a great contact for support. I purchased my GLE yesterday and he came through again! Amazing experience! Thank you so much Alfonso. More

Well I was very pleased with my visit I thought the agent was very professional in going over everything with me he answered all my questions and I was very pleased with the time I spent there was very professional in going over everything with me he answered all my questions and I was very pleased with the time I spent there More

Amazing customer service from the moment I walked into the dealership until I drove off the lot in my brand new car ! the dealership until I drove off the lot in my brand new car ! More

Adam was a tremendous help in assisting me with my purchase and is a fantastic steward for MBZ. Having been a long-time customer of Walters, I am constantly amazed at the level of professionalism and purchase and is a fantastic steward for MBZ. Having been a long-time customer of Walters, I am constantly amazed at the level of professionalism and attention to detail. Kudos. More

It was a pleasure working with Michael Ramos. He made sure to explain everything to me and communicated any changes that occurred. He made me feel comfortable therefore if I need any services for He made sure to explain everything to me and communicated any changes that occurred. He made me feel comfortable therefore if I need any services for my car I will book with him. More