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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,511 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,511 reviews

September 13, 2025

Excellent service every time I take my vehicle for any service. Joseph Loera is very attentive and knowledgeable. Thank you Joseph. More

by Imer.wilson213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you kind review and we are happy to hear that Joseph consistently takes great care of you and your automotive needs. Our guest's satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 12, 2025

Everything was amazing from the time we scheduled the appointment through the communication and necessary repair. The return of the vehicle was also exceptional. Mr. Ramirez did an amazing job. More

by Rogerlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your positive review! Providing top-notch service is so important to us, and we are glad that Alex's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 12, 2025

I recently brought my EQE 350 to Walters and was blown away by the exceptional service. From the moment I arrived, the staff was welcoming, professional and attentive. Joseph Loera, my service advisor, More

by emilyppreston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Walter's Mercedes-Benz of Riverside responded

Emily, Thank you for sharing the positive experience you had with Joseph! Your safety and satisfaction are our utmost priorities, and we are glad that he provided you with thorough and efficient service. We hope to see you again the next time your EQE 350 is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 11, 2025

Customer service was great, car selection was excellent and my time there was efficient, would recommend to friends and family More

by Terry Farmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Walter's Mercedes-Benz of Riverside responded

Terry, Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Your kind recommendation means so much to us. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 11, 2025

The process of buying our C300 was very straight forward and seamless. There was no haggling and nobody was pushy. There’s nothing worse than going to buy a new car and feeling so much pressure. We felt non More

by mrcurran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Aribuabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel (sales)
Sep 11, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review and recommendation! We are honored by your repeat business, and we are so glad that our team provided you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. Congratulations on your new C300! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 11, 2025

I was so pleased to have an appointment to have my car checked before traveling out of state. They did it in short order and was extremely impressed with the technology of hearing from the tech and hear More

by vjs1516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are so glad that Joseph got your automotive needs taken care of before your travels. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that Joseph and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 10, 2025

Best dealership and feels like home. Never will I go anywhere else for leases or purchases More

by camelia wogu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review, Camelia! It is an honor to have earned your confidence and loyalty and we look forward to continue providing you with the same 5-star service in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 09, 2025

Fantastic customer service, made the whole transaction easy from start to finish. The whole team was knowledgeable, professional, kind and very courteous. More

by Huddfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind review! Providing a smooth, top-notch experience is always our goal, and we are glad that our efforts met your satisfaction. We hope for an opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 09, 2025

Jon, made the process smooth, stress-free, and enjoyable, and I truly appreciate the time and effort you put into answering my questions and making sure everything went well. I’m really happy with my new More

by RodriguezEd1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Mercedes-Benz of Riverside and for you kind recommendation! It is always our goal to ensure our guest's experience is as seamless as possible, and we are thrilled that Jon provided you with 5-star service. Congratulations on your new vehicle! Please do not hesitate to let us know if we may ever be of further assistance to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 07, 2025

ross is the boss, 15 words minimum required for post 15 words minimum required for post More

by ROXASKDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Ross this 5-star rating! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager