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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,435 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,435 reviews

March 01, 2020

Tony helped me get my very first car. He went above and beyond and was tremendously courteous and helpful. He did everything possible to help. More

by Bren
Recommend Dealer
Yes
Employees Worked With
Tony Wasif
Mar 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your first car! We are honored to have been able to assist you with this special purchase, and we are thrilled that Tony could make it a top-notch experience! We are so excited for you to enjoy your new ride. Please let us know if there is ever anything more that Tony or the team may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 01, 2020

CPO purchase Rashad Witlow was quite knowledgeable about product and did an excellent job of demoing it. The dealership started out with a few miss steps but made More

by infotojd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashad Whitlow
Mar 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are overjoyed that we had the opportunity to work with you and ultimately get you into a vehicle that you love. We wish you safe travels- on behalf of Rashad and the entire team, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 29, 2020

I took my car for service and Alex Ramirez help me . He was professional , and helpful . He explained to me what was going to be done to my car and follow up with me on the service done . he did a excelle More

by dannyortiz690
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Danny, We are so glad that Alex could be of great assistance to you and get your automotive concerns effectively resolved. He will be so proud to have earned this excellent review. Please let us know if there is anything more that he or the team may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 29, 2020

MIKE SALES IS THE MAN!!!!! Got my Dream Car with him I was browsing online for cars and found my dream one, I just had to go see it, test drive it at least. At first i thought that he was going to brush More

by josuegonzalez99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sales
Mar 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Josue, Thank you for taking the time to share this incredible review and recommendation! We are thrilled that Mike could make things happen for you and ultimately get you into the vehicle of your dreams! Your satisfaction is of the utmost importance to us, and congratulate you on your new vehicle- on behalf of Mike and the entire team! Please drive safely, and do not hesitate to let us know if there is anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 29, 2020

Helpful, nice, out going, and went above and beyond. The service Alex provided was amazing, it raises the bar for how customers service should be. More

by Manuel Ramos
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Manuel, Providing top-quality service is always our goal, and we are proud that our efforts met your satisfaction! We appreciate your business and hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 29, 2020

I had the pleasure to be helped by Alex Ramirez. He was really helpful and professional. He answered all of my questions and provided excellent customer service. More

by sanmagpic
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are so pleased that he could be of such great assistance to you and provide you with the quality experience that you so much deserve. If you ever have any further questions or concerns, please do not hesitate to let us know. We look forward to working with you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 28, 2020

I was a little upset at the cost of the repair at first but my service advisor Joe was able to help out especially since all this work was unexpected. More

by JoseGonzales
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Jose, Your safety and satisfaction are our priorities, and we are overjoyed that Joseph could make your recent service experience as seamless as possible. We thank you for your review- on his behalf. Please let us know if he or the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 28, 2020

Mike Sales is AMAZING! I just bought a vehicle recently from him and he was incredibly helpful. His customer service stands out so much, compared to other associates I’ve dealt with, that I traveled nearl More

by a2naypinoy2008
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sales
Mar 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Mike this incredible review! We couldn't be more pleased to hear of your satisfaction and appreciative of your willingness to go the extra distance to work with Mike! He will be honored to know how greatly you valued his service, and we congratulate you on your new vehicle- on behalf of him and the entire team. Please drive safely, and do not hesitate to let us know how we may serve you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 27, 2020

Excellent Team and Mr. Richard Akigbe was outstanding to this customer during the purchase of my year 2020 GLE 350. The gentleman was very professional. More

by afrik
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Andy Towns
Feb 27, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz GLE 350! We are overjoyed that Rick and the team could provide you with great assistance and a vehicle that you love! We wish you safe travels in your new ride, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 27, 2020

Great service great help great place thank you David Greene for all your help. Would never take my car to any other Mercedes in Los angeles More

by Leselhord1982
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 28, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your very kind review! We are honored to have your confidence and loyalty, and we look forward to continuing to provide you and your vehicle with our best care in the future! Please drive safely, and do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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