Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,434 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,434 reviews
January 13, 2020
Mike Sales made our car buying experience most memorable. He is passionate and cares about his clients. Will recommend him in the future! Thanks Mike He is passionate and cares about his clients. Will recommend him in the future! Thanks Mike More
by Rambo111
January 12, 2020
Renée at Walter’s really worked with me to find the right price for the car I wanted. I couldn’t be happier with his service and the vehicle. price for the car I wanted. I couldn’t be happier with his service and the vehicle. More
by DGT
January 12, 2020
Greatest Experience Ever.Glass Personified and easy to Greatest Experience Ever. Glass Personified and easy to work with Eddy Elsayed is the best in the business. Will Be In Mercedes For a Long Time Greatest Experience Ever. Glass Personified and easy to work with Eddy Elsayed is the best in the business. Will Be In Mercedes For a Long Time More
by ryanhandford15
January 12, 2020
The service was excellent1 I recently went into the dealership to byu out the lease on the vehicle we were driving. MY experience was great and Rene took the time to fully expl I recently went into the dealership to byu out the lease on the vehicle we were driving. MY experience was great and Rene took the time to fully explain additional features of the car that my wife was using to the fullest. More
by Happy Customer
Employees Worked With
Rene Orellana
January 12, 2020
Thank you again JR and all the friendly service/loaner angels. Always a pleasing experience no matter what you have to do. Had an issue with the wipers which was fixed under warranty. Also got a runflat r angels. Always a pleasing experience no matter what you have to do. Had an issue with the wipers which was fixed under warranty. Also got a runflat replaced because it was slowly losing pressure due to a screw they found lodged in there. JR was super communicative and accommodating as always. The loaner department made the whole experience seem like a breeze. Thank you to all. More
by Lovecoffeecars
Employees Worked With
January 11, 2020
Great service by JR Rodriguez! Went in for recall and service was done quickly and he also addressed issues I wasn’t even aware of. Thank you service was done quickly and he also addressed issues I wasn’t even aware of. Thank you More
by dreaxtc
Employees Worked With
January 09, 2020
My experience was great! My experience was awesome. As usual the staff was kind and courteous. My service agent was professional. He explained in detail what steps,he was goin My experience was awesome. As usual the staff was kind and courteous. My service agent was professional. He explained in detail what steps,he was going to take to assist me with my car concern. More
by Lannee
January 07, 2020
Brandon Monaco was very helpful in keeping me informed as my car was being serviced. Every thing went very smoothly and efficiently. Thank you Brandon. my car was being serviced. Every thing went very smoothly and efficiently. Thank you Brandon. More
by veenmath
Employees Worked With
Brandon Monaco
January 07, 2020
Came in for routine service for my 2019 GLC. David Greene was very professional and efficient. Service did not take long and was finished by the time I came back from lunch. Thank you ! was very professional and efficient. Service did not take long and was finished by the time I came back from lunch. Thank you ! More
by Lbrandin
Employees Worked With
David Greene
January 06, 2020
Regular Service- excellent outcomes Austin Schneider, and the whole service team at Walter's, are the best. Courteous, thoughtful, and very professional. The waiting area is like my of Austin Schneider, and the whole service team at Walter's, are the best. Courteous, thoughtful, and very professional. The waiting area is like my office away from the office- great internet, snacks, and very comfortable. More
by Riverside Scott
Employees Worked With
Austin Schneider
