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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,119 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,119 reviews
July 22, 2019
First Mercedez purchased John Shelley was a great salesman.not pushy at all..very knowledgeable.made my first mercedez purchase very enjoyable...will definitely come back for John Shelley was a great salesman.not pushy at all..very knowledgeable.made my first mercedez purchase very enjoyable...will definitely come back for future Mercedes purchases..thanks john. ...... More
by Uwm15c
Employees Worked With
John Shelley
Helpful July 22, 2019
Cody Burt is absolutely wonderful! It was great working with Cody. He was very helpful and informative. I appreciate his patience and I will definitely be back in the future! It was great working with Cody. He was very helpful and informative. I appreciate his patience and I will definitely be back in the future! More
by Dogmom
Employees Worked With
Cody Burt
July 22, 2019
Second Contact required Initially had concerns with vehicle vibrating while engine was turned on that we felt were not being addressed and pricing was not accurately being p Initially had concerns with vehicle vibrating while engine was turned on that we felt were not being addressed and pricing was not accurately being presented.Vibration issue was addressed and the second sales representative corrected the issues with the pricing. More
by Carly
July 21, 2019
Easy and Transparent Great dealership. The whole process took 30 mins. Very transparent and honest dealership. We agreed to a price over the phone and I applied online, th Great dealership. The whole process took 30 mins. Very transparent and honest dealership. We agreed to a price over the phone and I applied online, then they delivered the car to my home a few hours later. First class service! More
by ysquared2
Employees Worked With
Andrew Wagner
July 20, 2019
Thank you Walter’s dealership in Riverside Yesterday I went to test drive a MB SLK 300 at Walter’s in Riverside. We were met by Mike Sales. He and the rest of the team were very professional, Yesterday I went to test drive a MB SLK 300 at Walter’s in Riverside. We were met by Mike Sales. He and the rest of the team were very professional, informed and helpful. Made the process as painless as possible. I look forward to working with them in the future More
by Homer D.
Employees Worked With
Bryan Fitzpatrick, Mike Sales
July 18, 2019
Awesome Customer Service! Dina Backer helped me to special order my 2020 Mercedes GLE. She kept me updated throughout the process and was wonderful to work with. She was extrem Dina Backer helped me to special order my 2020 Mercedes GLE. She kept me updated throughout the process and was wonderful to work with. She was extremely knowledgeable when it came to the features of the vehicle. I would definitely work with Dina again and refer her to others. I’m extremely happy with my purchase. More
by Natalie W.
Employees Worked With
Dina Backer, Bryan Fitzpatrick
July 17, 2019
very friendly staff excellent dealer with very friendly staff where they help you get the car that you like is very happy is my first mercedez and my first visit to a mer excellent dealer with very friendly staff where they help you get the car that you like is very happy is my first mercedez and my first visit to a mercedez dealer and never imagine that they would help me get one of my dreams More
by Javier0217
Employees Worked With
Christian Felix
July 17, 2019
Happy client! My boyfriend and I walked into this dealership with no intentions on buying or leasing a new vehicle however we met a very nice young man named Alfons My boyfriend and I walked into this dealership with no intentions on buying or leasing a new vehicle however we met a very nice young man named Alfonso he is smart educated patient and very helpful, after all the options he gave us it was hard not to buy a vehicle from this young man and dealership. I also had all three of my children with us Something A parents would never like to do as you know children can be a bit of a challenge in a dealership, however this dealership offered my children popcorn water juice soda candy it was quite an experience it made me feel very welcome and at ease into taking my time for our new car. I would highly recommend this dealership if you're looking for a Mercedes ASK FOR ALFONSO he will treat you with respect, kind and get you the best deal possible he is quite an amazing young man. More
by MiamiNewyork143$
Employees Worked With
July 17, 2019
Excellent Service Isaid Barragan was our sales professional and was excellent. His knowledge, professionalism, friendly attitude was very much appreciated. Our purchase Isaid Barragan was our sales professional and was excellent. His knowledge, professionalism, friendly attitude was very much appreciated. Our purchase process was very positive. We felt like we were dealing with a good friend. More
by alvarosaldana
Employees Worked With
July 16, 2019
Alfonso Hernandez made the car buying experience great Alfonso Hernandez is a great car dealer. Unlike many other dealerships we have dealt with. He is straight forward, kind, great service and knowledgeab Alfonso Hernandez is a great car dealer. Unlike many other dealerships we have dealt with. He is straight forward, kind, great service and knowledgeable about the car. He got us the exact car we wanted and gave us a great discount. More
by Kwhover
Employees Worked With
