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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,126 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,126 reviews

July 21, 2019

Easy and Transparent Great dealership. The whole process took 30 mins. Very transparent and honest dealership. We agreed to a price over the phone and I applied online, th More

by ysquared2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Jul 23, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Providing thorough and transparent service is so important to us, and we are proud that you found our efforts to be top-notch. We appreciate the opportunity to do business with you and hope you enjoy your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 20, 2019

Thank you Walter’s dealership in Riverside Yesterday I went to test drive a MB SLK 300 at Walter’s in Riverside. We were met by Mike Sales. He and the rest of the team were very professional, More

by Homer D.
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick, Mike Sales
Jul 22, 2019 -

Walter's Mercedes-Benz of Riverside responded

Homer, Thank you so much for your positive review! We appreciate your business and are overjoyed that Mike and the team could make your buying experience so smooth and informative. It is our pleasure to serve you, and we look forward to working with you again when your vehicle is ready for its first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 18, 2019

Awesome Customer Service! Dina Backer helped me to special order my 2020 Mercedes GLE. She kept me updated throughout the process and was wonderful to work with. She was extrem More

by Natalie W.
Recommend Dealer
Yes
Employees Worked With
Dina Backer, Bryan Fitzpatrick
Jul 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Natalie, Congratulations on your new Mercedes-Benz! We are so glad that we had the opportunity to work with you, and that Dina could be of such great assistance to you throughout your buying process. We are thrilled to hear of your satisfaction with your new vehicle. If there is ever anything more that we may help you with, please don't hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 17, 2019

very friendly staff excellent dealer with very friendly staff where they help you get the car that you like is very happy is my first mercedez and my first visit to a mer More

by Javier0217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Jul 17, 2019 -

Walter's Mercedes-Benz of Riverside responded

Javier, Thank you so much for sharing this positive feedback! We are overjoyed that we had the opportunity to work with you and ultimately get you into the vehicle of your dreams! We are so excited for you to enjoy your new ride. Please let us know if there is anything more that our team may help you with in the future. Warm congratulations on your first ever Mercedes-Benz! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 17, 2019

Happy client! My boyfriend and I walked into this dealership with no intentions on buying or leasing a new vehicle however we met a very nice young man named Alfons More

by MiamiNewyork143$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share your experience with us! We are delighted to hear that Alfonso took such thorough care of you, and that he ultimately provided you with the perfect vehicle and deal. It is our goal to ensure that each of our customers' experiences are as pleasant as possible, and we are so glad that your children had a great time working with us as well! Please enjoy your new vehicle, and don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 17, 2019

Excellent Service Isaid Barragan was our sales professional and was excellent. His knowledge, professionalism, friendly attitude was very much appreciated. Our purchase More

by alvarosaldana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We appreciate your business and are delighted to know that Isaid took good care of you- from start to finish. We hope you enjoy your new vehicle. Please don't hesitate to let us know if Isaid or the team may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 16, 2019

No nonsense I came in expecting the usual run around. What I got instead was a no nonsense professional experience. Andrew Wagner and his associate Raul Ayala wer More

by MBguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Jul 17, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this excellent review and recommendation! We appreciate your kind words and are happy to hear that your recent experience working with us was as efficient as promised! It's great to know that Andrew and Raul took good care of you- throughout and following your visit, and we ask that you do not hesitate to give us a call if ever in need of further assistance in the future. Congratulations on your new vehicle! We hope to serve you again soon. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 16, 2019

Regular Service I appreciate the kind and attentive service I received from Joseph Loera. Especially when my engine light came on after receiving the service. Thank y More

by Joshua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star review! Joseph certainly is a great asset to our team, and we are delighted to know that he took good care of you. Please drive safely, and don't hesitate to let us know how he and the team may serve you again. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

July 16, 2019

Great service Brandon is always so very helpful and informative. He went out of his way to give me the best service anyone could ever expect. Great! More

by Wireguy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 16, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are pleased that Brandon could be of such valuable assistance to you. It is our pleasure to serve you, and we look forward to working with you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 16, 2019

Alfonso Hernandez made the car buying experience great Alfonso Hernandez is a great car dealer. Unlike many other dealerships we have dealt with. He is straight forward, kind, great service and knowledgeab More

by Kwhover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this great review! We are so glad that Alfonso could provide you with a straightforward experience- on top of the perfect vehicle and deal. We wish you safe travels and hope to see you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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