Walter's Mercedes-Benz of Riverside

Walter's Mercedes wins Can't say enough about how well I was received when looking at a new Mercedes. No pressure and no hype. I can't thank Andrew Wagner enough for the Can't say enough about how well I was received when looking at a new Mercedes. No pressure and no hype. I can't thank Andrew Wagner enough for the time he spent showing me the car I bought and going over the details. He was extremely helpful and positive throughout the entire process. I also appreciate Raul Ayala for his help and follow up. I love my new Mercedes and my next one will for sure be from Walters More

wonderful experience of leasing car with Andrew and Raul My and my wife leased a 2019 C3OO couple days ago. Andrew Wagner, the sales manager, helped us find the best car. During the entire process, Andrew no My and my wife leased a 2019 C3OO couple days ago. Andrew Wagner, the sales manager, helped us find the best car. During the entire process, Andrew not only explained all the details we want to know, but also provided his sincere and personal recommendation upon our demands. Andrew even saved our time on the price because he gave us all the discount and benefits. He even fought the additional discount for us with his manager. After we decided to proceed the lease, Mr. Ari Abdolhosseini assisted us with financial paperwork. He explained everything in details to ensure our ultimate benefits and protection. We left with prepaid maintenance and wheel & rim insurance which my wife would totally need. He is super fun and friendly who makes the boring paper signing even enjoyable. Finally, I have to give my compliment to Mr. Raul Ayala who is on the same team with Andrew. Raul gave us a full orientation of the brand new car. Helped us connect phone and other services. He called us back on the second day just to make sure our satisfaction. I was very impressed that he saved my phone number, so he can recognize me sooner when I have any questions. In the next couple days, I have some miscellaneous questions regarding car operation and insurance. He's always patient and went out of the way to answer all my questions. I would highly recommend everyone who wants to buy or lease Mercedes Benz to work with Andrew, Ari and Raul. More

GREAT CUSTOMER SERVICE Walters dealership is great. I recently worked with Cody Burt who was polite, knowledgeable, and made my visit a breeze. He was friendly and patient Walters dealership is great. I recently worked with Cody Burt who was polite, knowledgeable, and made my visit a breeze. He was friendly and patient in answering my many questions about the service to my car. I would definitely work with him again. More

Great person David greene always respectful ,on time , and have everything done right. David always make sure I am happy and satisfied with my service. Will always David greene always respectful ,on time , and have everything done right. David always make sure I am happy and satisfied with my service. Will always have David be my service person More

My Experience at Walter's Mercedes I would like to take the time to tell you that your service advisor David Greene showed me how coming to get my car serviced doesn't have to be like g I would like to take the time to tell you that your service advisor David Greene showed me how coming to get my car serviced doesn't have to be like going to the dentist!!! When arriving to the dealership he explained the process and had a car come to take me back to work. When the car was completed he had my car waiting and washed. I left feeling good about purchasing another Mercedes. I would definitely come back and get my cars service at Walter's Mercedes. More

GREAT CUSTOMER SERVICE My experience at Walters Mercedes-Benz was one of the best dealerships I've ever been to. The staff was great and very polite as soon as I walked thro My experience at Walters Mercedes-Benz was one of the best dealerships I've ever been to. The staff was great and very polite as soon as I walked through the door. My service advisor Joseph Loera was fantastic! He was patient and took the time to go over the work that needed to be done on my C300. Thank you again! More

AWESOME CUSTOMER SERVICE. Awesome customer service. hustle free and no need to drive to the dealership! is not brainer Isaid Barragan has earned all my business, commercial and Awesome customer service. hustle free and no need to drive to the dealership! is not brainer Isaid Barragan has earned all my business, commercial and personal. More

Service Mr. David Greene was very helpful with my vehicle problem.The service was excellent The overall experience was 100% satisfactory! i would go back to W Mr. David Greene was very helpful with my vehicle problem.The service was excellent The overall experience was 100% satisfactory! i would go back to Walter mercedez again for future services More

Never disappoints, went above and beyond. Came in for a recall and Cody was able to get me in and out in about an hour (exactly what he had estimated when I arrived). Additionally, my passenge Came in for a recall and Cody was able to get me in and out in about an hour (exactly what he had estimated when I arrived). Additionally, my passenger side window controller was acting funny and he had his technician replace the controller unit with a brand new one. The cookies and coffee in the lobby were a nice touch too. Thanks Cody! More

Excellent I love my car! In all my years of being a auto owner I’ve dealt with employees that have disappointed me or a pleasure to work with and Cody Burt, w I love my car! In all my years of being a auto owner I’ve dealt with employees that have disappointed me or a pleasure to work with and Cody Burt, was wonderful. He was honest and always kept me in the loop with the progress of the work that was being completed. Always returns my calls and very pleasant to talk to. I will definitely be bringing my car to Water’s and asking for Cody! More