Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,139 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,140 reviews

July 16, 2019

Alfonso Hernandez made the car buying experience great Alfonso Hernandez is a great car dealer. Unlike many other dealerships we have dealt with. He is straight forward, kind, great service and knowledgeab More

by Kwhover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this great review! We are so glad that Alfonso could provide you with a straightforward experience- on top of the perfect vehicle and deal. We wish you safe travels and hope to see you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 16, 2019

Regular Service I appreciate the kind and attentive service I received from Joseph Loera. Especially when my engine light came on after receiving the service. Thank y More

by Joshua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star review! Joseph certainly is a great asset to our team, and we are delighted to know that he took good care of you. Please drive safely, and don't hesitate to let us know how he and the team may serve you again. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

July 16, 2019

Great service Brandon is always so very helpful and informative. He went out of his way to give me the best service anyone could ever expect. Great! More

by Wireguy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 16, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are pleased that Brandon could be of such valuable assistance to you. It is our pleasure to serve you, and we look forward to working with you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 16, 2019

No nonsense I came in expecting the usual run around. What I got instead was a no nonsense professional experience. Andrew Wagner and his associate Raul Ayala wer More

by MBguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Andy Towns
Jul 17, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this excellent review and recommendation! We appreciate your kind words and are happy to hear that your recent experience working with us was as efficient as promised! It's great to know that Andrew and Raul took good care of you- throughout and following your visit, and we ask that you do not hesitate to give us a call if ever in need of further assistance in the future. Congratulations on your new vehicle! We hope to serve you again soon. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 15, 2019

Great customer service and honest. Andrew and Raul were exceptional. No price haggling. Straight to the price. Easy approval. I am switching from Santa Monica ( Simonson) Mercedes to Wa More

by Anthonymir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Bryan Fitzpatrick
Jul 16, 2019 -

Walter's Mercedes-Benz of Riverside responded

Anthony, Thank you for your excellent review. We couldn't be more pleased to welcome you to our dealership, and we are overjoyed that Andrew and Raul could make your recent visit with us positive all-around. We hope you enjoy your new vehicle, and we look forward to working with you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 13, 2019

Outstanding Customer Service David Greene was extremely helpful and executed in a very professional and timely manner. Excellent experience during the exchange and well spoken ind More

by Rayyanmehdi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 15, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback. We are so pleased that David could be of such great assistance to you throughout your recent visit. It is our pleasure to serve you in any way possible, and we look forward to an opportunity to work with you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 11, 2019

Great service Austin was professional and on top of the service needed for my new car. I did not wait for anything as he had everything set up for me to get a loane More

by thecaptain43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 12, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this excellent review! We are so pleased that Austin could make your recent service visit so smooth and efficient. It is our goal to ensure that our customers' experiences are as positive as possible, and we are delighted to know that yours was 5-stars all-around. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 11, 2019

Patients! Was very pleased with the way Andrew went over all the details of my new 2020 GLE 4Matic. Andrew was professional and was very patient. More

by Sirjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Jul 12, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that you found Andrew's assistance to be so valuable. Please feel free to give us a call if there is anything more that he or the team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 10, 2019

Sales Rick Akigbe has been my sales adviser for over decade and he has always been very professional and gone out of his way to make the best deal possible More

by lgg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
Jul 11, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Rick this great review! It is wonderful to know that he has your loyalty, and that he consistently strives to provide you with nothing less than the perfect vehicles and deals. We wish you safe travels and look forward to continue serving you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 08, 2019

Amazing work ethic Alfonzo Hernandez was one of the best salesman i have ever worked with he got me my deal it wasn’t easy but he did More

by Miguelgibarra89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Miguel, We are thrilled that Alfonso could make things happen for you! We thank you for taking the time to leave him this excellent review, and on behalf of him and the entire team- we wish you the warmest congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

...
329
...