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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,124 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,124 reviews

July 11, 2019

Great service Austin was professional and on top of the service needed for my new car. I did not wait for anything as he had everything set up for me to get a loane More

by thecaptain43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 12, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this excellent review! We are so pleased that Austin could make your recent service visit so smooth and efficient. It is our goal to ensure that our customers' experiences are as positive as possible, and we are delighted to know that yours was 5-stars all-around. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 11, 2019

Patients! Was very pleased with the way Andrew went over all the details of my new 2020 GLE 4Matic. Andrew was professional and was very patient. More

by Sirjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Jul 12, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that you found Andrew's assistance to be so valuable. Please feel free to give us a call if there is anything more that he or the team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 10, 2019

Sales Rick Akigbe has been my sales adviser for over decade and he has always been very professional and gone out of his way to make the best deal possible More

by lgg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
Jul 11, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Rick this great review! It is wonderful to know that he has your loyalty, and that he consistently strives to provide you with nothing less than the perfect vehicles and deals. We wish you safe travels and look forward to continue serving you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 08, 2019

Amazing work ethic Alfonzo Hernandez was one of the best salesman i have ever worked with he got me my deal it wasn’t easy but he did More

by Miguelgibarra89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Miguel, We are thrilled that Alfonso could make things happen for you! We thank you for taking the time to leave him this excellent review, and on behalf of him and the entire team- we wish you the warmest congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

July 08, 2019

Respectful and honest My husband and I came in just to “look” and test drive some cars. I was afraid of doing so because most dealers and salesman are pushy and borderline More

by Rbe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this great feedback! We are happy to hear that Alfonso provided you with great assistance, and that the entirety of your experience working with him was smooth and pressure-free. We appreciate your business and hope to see you again when your vehicle is ready for its first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 08, 2019

Great service as always Mark Interlicchia is always so helpful and courteous, as are all the employees I encounter at Walters, and it's always a pleasant experience there . More

by Nessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Nessa, Thank you for leaving us this kind review! We are happy to hear that Mark consistently takes great care of you, and that you always have such a positive experience working with us. It is our pleasure to serve you, and we look forward to continuing to provide you with the same 5-star service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 08, 2019

Service Brandon was my service writer and took take of all my concerns and need and was super helpful with everything. Recommended for sure!! Thank you very More

by Brett18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Brett, Thank you so much for your feedback! It is a pleasure to hear that Brandon took good care of you and your vehicle throughout your recent visit. If you ever have any further questions or concerns, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 06, 2019

Mike Sales Mike is a professional and his attention to detail in the car buying experience really helps it to go smoothly. He is very responsive and works hard t More

by Cholcla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sales
Jul 08, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind review! Mike certainly is a wonderful asset to our team, and we are delighted to know that he took such good care of you throughout your buying experience. We hope you enjoy your new vehicle, and we look forward to working with you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 04, 2019

Purchase of a new Mercedes Benz Service was great from the beginning. Even though the dealership didn’t have the car I wanted initially, both Raul Ayala and Andrew Wagner were able More

by Shellc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Andrew Wagner
Jul 08, 2019 -

Walter's Mercedes-Benz of Riverside responded

Warmest congratulations on your first Mercedes-Benz! Your satisfaction is our priority, and we are overjoyed that Raul and Andrew could get you into exactly the vehicle you had in mind. We thank you for allowing us to assist you with this special purchase, and we are so excited for you to enjoy your new ride! Please feel free to give us a call if you have any further questions in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 04, 2019

5th car purchase from Eddy We purchased 2 more cars from Eddy Elsayed last week (5 cars total in 3 years). Eddy is attentive, a problem solver, honest and kind! I live in Los An More

by Deyonce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Towns, Ray Burke
Jul 08, 2019 -

Walter's Mercedes-Benz of Riverside responded

Danielle, Thank you for sharing this incredible review! We are so proud that Eddy has your loyalty, and we are thrilled that his assistance met your satisfaction once again. We are honored by your kind remarks and look forward to continue serving you and your automotive needs in the future. Congratulations on your two new vehicles! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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