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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,423 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,423 reviews

November 12, 2019

It is the second MB we have bought with Rick Akigbe. Rick Akigbe is an outstanding salesman. We feel confident to do business with Rick. We have been doing business with WALTERS since 2000. We will conti More

by RuthNeiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance - Andy Towns, Rick Akigbe, Andy Towns
Nov 13, 2019 -

Walter's Mercedes-Benz of Riverside responded

Ruth, Thank you for taking the time to leave us this wonderful review! We are so appreciative of your loyalty to the Walter's Auto Group, and we are overjoyed that the quality of our work continues to meet your satisfaction and maintain your confidence. Please drive safely, and don't hesitate to let us know how our team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 11, 2019

I came in for a simple recall. Cody Burt coordinated everything and kept me well informed. Done quickly and efficiently. More pleasant morning than expected. The service experience was much easier tha More

by BonnieV
Recommend Dealer
Yes
Employees Worked With
Christian Felix, Cody Burt
Nov 12, 2019 -

Walter's Mercedes-Benz of Riverside responded

Bonnie, Thank you so much for your wonderful review! Quality and efficient service is our goal, and we are overjoyed that Cody's efforts met your satisfaction! We are thrilled to hear of your seamless experience, and we hope that you think of us again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 10, 2019

The experience and service that was provided to us during the whole car buying process was what I would expect when buying a Mercedes Benz. From picking out the ideal vehicle, to knowing all the possible opt More

by JK
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Dina Backer, Bryan Fitzpatrick
Nov 11, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! We are honored by your kind words and proud to know that the quality of our service met your expectations. We are thrilled that we could help you find the perfect vehicle, and we congratulate you on your purchase- on behalf of the entire team. Please drive safely, and be sure to let us know how we may serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 09, 2019

Both Andrew and Walters was a pleasure and hassle free experience. Would recommend to anyone looking for a new Mercedes to visit Walters and look up Andrew. More

by BP
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Andrew Wagner
Nov 11, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! We are overjoyed that we had the opportunity to work with you, and that Andrew could make your buying experience both smooth and successful. We hope you enjoy your new vehicle, and we look forward to working with you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 08, 2019

Had a great experience buying my first Mercedes at Walters. Mike was on point with all the questions i had. I would recommend Walters with my family and friends More

by Mary
Recommend Dealer
Yes
Employees Worked With
Mike Sales
Nov 08, 2019 -

Walter's Mercedes-Benz of Riverside responded

Mary, Congratulations on your new vehicle! We are thrilled that you decided to buy Mercedes-Benz, and that Mike could make your purchasing process a 5-star experience. If you have any further questions or concerns, please do not hesitate to let us know. We can't wait for you to enjoy your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 07, 2019

Brandon Monaco was my rep at Walter's. He was very very helpful throughout my whole experience.!!! He explained all details of my diagnostic and what were the best options to fit my needs .Thanks so much B More

by Sassy Ervia
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Nov 07, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this 5-star review! We are happy to hear that he was so thorough and helpful in the process of resolving your automotive concerns. It is our pleasure to serve you in any way possible. Please let us know how we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 06, 2019

Excellent and efficient service by Walter's MB My wife and I brought in our C250W to have the front tires replaced as advised by our service person ALEX RAMIREZ during our previous visit. When we c More

by ECT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are happy to hear that Alex was so efficient in getting your vehicular needs swiftly taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and don't hesitate to let us know how Alex and the team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 06, 2019

Thank you Mark for the always trustworthy service advice and Walter's for the reliable and speedy service and repairs. We have been customers for over 20 years and always received service that exceeded our More

by Jeanette
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Walter's Mercedes-Benz of Riverside responded

Jeanette, Thank you for leaving Mark this wonderful review! It is such an honor to have your confidence and to know that his efforts continuously meet your full satisfaction. We greatly appreciate your 20+ years of loyalty, and we look forward to continuing to provide you and your vehicle with the same quality and efficient service in the years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 06, 2019

I got my new 2020 GLC300 last week. Andrew and Raul helped me. They were so patient answering my questions. They were very professional and nice. After sale they were helped me for the app and other qu More

by Jing
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Andrew Wagner
Nov 07, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz GLC 300! We are overjoyed that our team could be of such great assistance to you- throughout and even following your buying experience. We are excited for you to enjoy your new vehicle, and we look forward to working with you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 05, 2019

i’ve gotten nothing but excellent service since purchasing my first Mercedes! Thanks so much David for always assisting me and staying on top of things !! Love how connected David has been with me More

by jewels matiasevich
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Christian Felix, David Covarrubias
Nov 05, 2019 -

Walter's Mercedes-Benz of Riverside responded

Jewels, Thank you so much for your 5-star review! It is our pleasure to serve you, and we are delighted to know that David has taken exceptional care of you since the date of your purchase. We wish you and your father the safest of travels, and we look forward to continue serving you and your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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