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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,434 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,434 reviews
September 03, 2019
E400 First Check Up The service was outstanding, had some a lot requests and all were met with out any concerns. Mr Austin was very helpful with meeting with all my reque The service was outstanding, had some a lot requests and all were met with out any concerns. Mr Austin was very helpful with meeting with all my requests in regards of my E400. More
by quesmax
Employees Worked With
Austin Schneider
September 02, 2019
Great place! Jin Lee is amazing. Terrific experience and great deals. We have purchased here many times and are always satisfied. It’s worth the drive. Thank Jin Lee is amazing. Terrific experience and great deals. We have purchased here many times and are always satisfied. It’s worth the drive. Thanks! More
by Sweet deal
Employees Worked With
Ray Burke, Jin Lee
September 01, 2019
great service! I love going into Walter's for service...Eddy and Krystin always leave the best impression with their immaculate attention and commitment to their cli I love going into Walter's for service...Eddy and Krystin always leave the best impression with their immaculate attention and commitment to their clients. More
by Mr Tan
September 01, 2019
John Shelley Thank you John so much. Didn’t know how much I wanted a new car until you reached out. I’m Loving the E convertible. Thank you John so much. Didn’t know how much I wanted a new car until you reached out. I’m Loving the E convertible. More
by SoCalgurl
Employees Worked With
John Shelley
September 01, 2019
Best Dealer Experience Ever Title says it all. Have been to many MB dealers in the past by Walter’s far exceeded our expectations. Could not have been possible without the assi Title says it all. Have been to many MB dealers in the past by Walter’s far exceeded our expectations. Could not have been possible without the assistance of Eddy! Truly amazing sales experience!! More
by Lee
Employees Worked With
August 31, 2019
A family experience Truly appreciate John Shelley for all he helped me with on my recent Mercedes purchase. Treated me like I was his family! Thank you John Truly appreciate John Shelley for all he helped me with on my recent Mercedes purchase. Treated me like I was his family! Thank you John More
by Sicilian Boy
Employees Worked With
John Shelley
August 31, 2019
Walters Mercedes Is Like Family We’ve been very happy customers of Walters service department for several years. Because of being treated so well by Cody Burt in Service when it came We’ve been very happy customers of Walters service department for several years. Because of being treated so well by Cody Burt in Service when it came time to obtain our new 2020 GLE350 we went directly back to Walters. We were met on the floor by Morris Gaines who also impressed us with his excellent customer service. We left there in our new vehicle feeling like we’d just made a new friend. Without a doubt anyone we’ve dealt with over the years at Walters has been kind, courteous and always goes just a little bit further than expected to see that we, the customer, are leaving there with a smile on our face. More
by cntry_rose
August 31, 2019
Outstanding Walter's Mercedes-Benz is without a doubt among the most excellent car dealers in the nation made so by Andrew Wagner and Raul Ayala. This sales team Walter's Mercedes-Benz is without a doubt among the most excellent car dealers in the nation made so by Andrew Wagner and Raul Ayala. This sales team personify excellence and professionalism in the automobile industry. Their courtesy, sincerity, and attention to details are without peer. More
by jcary5
August 30, 2019
Excellent Customer Service I came into the dealership looking for a specific vehicle. I had the good fortune of being introduced to Alfonso Hernandez as my sales representative I came into the dealership looking for a specific vehicle. I had the good fortune of being introduced to Alfonso Hernandez as my sales representative. Alfonso was honest, friendly, genuine and accommodating. A few days after the purchase, I received a thoughtful video thanking me. It has been a great experience and I highly recommend Alfonso and the team at Walter’s Mercedes. More
by MLS
Employees Worked With
August 30, 2019
Best service! Service was great! Joe was extremely helpful. He provided quick and efficient service. I love coming to this dealership, my car is in the best hands! Service was great! Joe was extremely helpful. He provided quick and efficient service. I love coming to this dealership, my car is in the best hands! See you next year More
by MorganM.
Employees Worked With
