Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,435 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,435 reviews

August 19, 2019

Their Business is Cars Then People I have purchased from this dealership group as well as had continuous servicing for both cars.over time. I know them, how they think and operate. The More

by Brooklyn Richie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girls in rental car department and hostess who greets...please take a well-earned bow
Aug 20, 2019 -

Walter's Mercedes-Benz of Riverside responded

Brooklyn, Thank you so much for your amazing review! We are so honored to have your loyalty, and we are thrilled that your recent visit to our service center exceeded your expectations. It is our utmost priority to maintain your safety and satisfaction, and we will certainly continue to provide you and your vehicle with our best care in the future. Thank you so much for confiding in our dealership for each of your sales and automotive service needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 18, 2019

So happy with my new car To John, the friendly and bright salesman who made it all work for me; thank you so so much. The wife and I love our new GLC!! :) More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
Aug 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Danny, Congratulations on your new Mercedes-Benz GLC! We are overjoyed that John could be of great assistance to you and get you and your wife into a vehicle that you love. We thank you for the opportunity to serve you, and we hope to see you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 17, 2019

Above and beyond service! Joseph Loera went above and beyond with taking care of my car and my vacation plans! My car broke down right before I was to drive 425 miles one way t More

by Casamariposa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this amazing review! Your satisfaction is so important to us, and we are overjoyed that Joseph could ensure that your vehicular issue did not interfere with your vacation plans! We are proud to have your loyalty, and we will continue to go above and beyond to serve you and your vehicular needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 17, 2019

Best Mercedes dealership in the Inland Empire This is my second Mercedes purchase and I wish I would have bought my first Mercedes here. Rena Orellana and Christian Garcia were great to deal with More

by Wilson56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix, Rene Orellana
Aug 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz! We are so glad that we had the opportunity to work with you, and we are proud that our team earned your confidence! We wish you safe travels in your new ride, and we hope that you continue to confide in our dealership for each of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 16, 2019

C63s AMG Andrew and his partner Raul make dreams a reality. Had a little issue that was addressed professionally. Look forward to doing business in the future. More

by Dsoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Aug 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are so pleased that Andrew and Raul could resolve your concerns and ultimately get you into the vehicle of your dreams. We warmly congratulate you on your new Mercedes-AMG C 63 S, and we, too, look forward to the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 16, 2019

Torn leather seat JR Rodriguez is one of the many reasons I continue to return to Walter’s Mercedes Riverside. The seat was not only repaired, but replaced. Because I More

by Numberonetwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Aug 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! It is our goal to make our customers' experiences as seamless as possible, and we are so pleased that JR consistently ensures that your vehicle is taken care of- with quality and efficiency. It is our pleasure to serve you, and we will be sure to continue providing you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 16, 2019

Excellent service, friendly and genuine people. This was my first new truck buying experience. From the first inquiry, they showed a willingness to go above the call of duty to be of service. Friend More

by Techno Empire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your first new truck! We are so glad that we could assist you with this special purchase, and that we could provide you with a great deal and overall experience. We wish you safe travels in your new ride, and we look forward to the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 15, 2019

Great People, Great Service! Walter's Mercedes Service Department is the best we have taken our vehicle to. Adam Garcia was absolutely fantastic, kept us informed and updated. He More

by SpaceMonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Aug 16, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving us this very kind review! Providing thorough and transparent service is so important to us, and we are proud that you found our efforts to be so exceptional. It is an honor to have earned your confidence, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 13, 2019

I would give John Shelley 6 stars if I could I’ve bought close to 10 cars in my lifetime and I thought I knew the drill until I met my salesman John Shelley. No games no tactics just a great atti More

by RealtorDeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
Aug 13, 2019 -

Walter's Mercedes-Benz of Riverside responded

Deb, Thank you so much for your amazing review! It is our goal to make our customers' experiences as positive as possible, and John will be thrilled to hear that you found his assistance to be so exceptional! He certainly is a wonderful asset to our team, and we couldn't be more pleased to know that he provided you with the quality experience that you so much deserve. We wish you the safest of travels in your new vehicle. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 12, 2019

Purchase Great service, very happy to help and answer any questions. Helped set up features for the car , phone ..... went in car and showed how everything wo More

by Mo'scakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Andy Towns
Aug 13, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! It is our pleasure to serve you in any way possible, and we are glad that our assistance met your satisfaction. We hope you enjoy your new vehicle and all of its wonderful features. If you ever have any further questions or concerns, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

...
351
...