
Walter's Mercedes-Benz of Riverside
Riverside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Amazing Experience! I can’t speak highly enough of Raul and Andrew at Walter’s Mercedes of Riverside. The experience was amazing the moment I inquired on a vehicle. A per I can’t speak highly enough of Raul and Andrew at Walter’s Mercedes of Riverside. The experience was amazing the moment I inquired on a vehicle. A personalized video showcasing the vehicle was sent to me within hours, and an appointment made. I was very indecisive about what I wanted, but never felt rushed. Raul was so patient, pulling several cars for me to drive. Both salesmen were very knowledgeable about the vehicles, which helped me make my decision easier. I highly recommend this dealship! More
Love my CLA coupe John Shelley is an extremely helpful and friendly salesman he knew what I wanted and understood my budget and made me feel very well taken care of. Jo John Shelley is an extremely helpful and friendly salesman he knew what I wanted and understood my budget and made me feel very well taken care of. John is the ideal salesman honest and open would recommend him 100 times over. -Josh Casillas More
Needed scheduled service and eck bond estimate I had a tiny tear in my seat when l brought my car in for scheduled service. I asked Alex to send a pic to eck bond since l already filed a claim. He I had a tiny tear in my seat when l brought my car in for scheduled service. I asked Alex to send a pic to eck bond since l already filed a claim. He sent the pic in. And, took time to explain the process. He said eck bond may send a rep or, authorize them to do repair. He came to the waiting room to tell me eck bond was replacing the seat and that he would request the part to be ordered. He said he will call when the seat comes in. He also stated there was a recall that was done with the maintenance. Alex Rodriquez gave me outstanding customer service. More
Nice and easy I just got the first service on my new CLA. Cody was my agent and he made it super easy. Thanks so much, Cody. Great work I just got the first service on my new CLA. Cody was my agent and he made it super easy. Thanks so much, Cody. Great work More
Mike Sales is the man.! Had a great Car buying experience at Walter’s Mercedes Benz in Riverside, was doing some research online in the Car Gurus app and I found what I was l Had a great Car buying experience at Walter’s Mercedes Benz in Riverside, was doing some research online in the Car Gurus app and I found what I was looking for at Walter’s. I contacted the store and several people got in touch with me about car availabilities, prices and offers for several days but wasn’t until I got in touch with MIKE SALES that I felt comfortable, He was very making sure I had all the information I need it to give them a try, Calls,Text, emails and even videos of the cars, I made a same day appointment with him and head to the dealer. Mike is really friendly and know he’s numbers very well, I explained to him and I was a first time buyer and I have Zero credit history and even like that he started looking for options to get me into my new car.! He got all my info and and left to the credit department and I could believe when he came back and said “I got you approved, It wasn’t easy but we did it” We test drive the car and filled all the paperwork and drive back home in my new car.! If you are in the market for a car, Give Walter’s Mercedes Benz a try and ask for Mike Sales, he’s going to go above and beyond to get you a car. More
Amazing John Shelley helped me getting my new car and he is amazing at his job and very hard working. Thank you for helping me. Great work . John Shelley helped me getting my new car and he is amazing at his job and very hard working. Thank you for helping me. Great work . More
Great service from start to finish I just purchased a new car from Alfonso Hernandez. I was trading in my leased Mercedes and wanted to get into an SUV. He made it so quick and easy for I just purchased a new car from Alfonso Hernandez. I was trading in my leased Mercedes and wanted to get into an SUV. He made it so quick and easy for me and was so thoughtful and friendly. I got a great monthly payment, fantastic service from every single person I encountered and an amazing car. They all made me feel like I was valued as a customer and highly recommend seeing anyone here. Not like any other Mercedes dealership I have been too- this one is the best. More
Quick straight forward deal, great aftersales support. Ask for Raul Ayala and Andrew Wagner. Awesome people to work with. They are very straight forward, no hidden tactics and goes that extra mile to keep Ask for Raul Ayala and Andrew Wagner. Awesome people to work with. They are very straight forward, no hidden tactics and goes that extra mile to keep you happy and earn your business. Raul personally delivered my car to San Diego. He took effort to call me frequently to make sure that i understood the new features that came with the car and it is setup properly. He also reviewed the maintenance contract from finance department with me to make sure that I understood what i was getting. Going to MB of Riverside from San Diego was worth the effort! More
Rene helped me get my dream car! I met Rene Orellana while getting my car serviced as my lease was coming to a close and I needed to get an inspection. I immediately connected with hi I met Rene Orellana while getting my car serviced as my lease was coming to a close and I needed to get an inspection. I immediately connected with him not only on a professional level but I felt like I was talking to a friend. I am a new mom and he’s a father of 3 we spent some time swapping stories about our kids and I told him about my dream car of the GLC Coupe! I was in a hurry this day and couldn’t test drive but he did give me his card and a quick background of the car so I can set an appointment with him when I was ready. I come from a strong Customer Service and Loyalty background so I always appreciate a genuine person who cares about the customer they are serving. I went home and told my husband “we will be buying my new car through Rene!” We set up our appointment on Saturday May 18th for a test drive with Rene. My husband is old school and said “no matter what we are sleeping on it.” We even took his car so there wouldn’t be any “temptation.” We went in thinking we were going to go to a few dealerships that day to test drive and weigh our options. Rene greeted us with a smile and treated us like family walking into his home. He immediately took us upstairs to look at and test drive the GLC Coupe. I was in love, he can see it and my husband knew it too. We sat in his office and talked business. Of course me and my husband had a deal so we left there to “sleep on it”. However, I value service and fell in love with that car as well as Rene and his attention to detail on our wants and needs. He was transparent the entire time. I don’t like negotiating so he had us give him a ball park and he worked his magic to get us a deal we all felt comfortable with. Never once did I feel pressured. Though Rene tried his best to get us to leave there in our new car my husband and I had a deal. We didn’t go anywhere else to test drive I knew what I wanted and I wanted to give our business to Rene. Monday May 20th, we called Rene and finalized the details. My son was sick so he made it as easy as possible letting me get everything I could get done over the phone. Making it a quick trip to sign and exchange my car. Thank you for employing people who have the old school customer service mentality! That’s hard to find these days. Walter’s Mercedes Benz has an eye for talent. Our finance guy, Andy Towns rocked! He insured we were satisfied with all the final details and made it quick and easy for us. He gave us tips and pointed us in the right direction on pre-paid services and lease protection plan. I highly recommend both! If you are thinking about buying/leasing a MB go to Walter’s and ask for Rene! This is my second lease through them and I know it won’t be my last! More
B Service Excellent, professional,timely,and expert service provided by Service Advisor JR Rodriquez. A truly trusted advisor will seek advice for any issues p Excellent, professional,timely,and expert service provided by Service Advisor JR Rodriquez. A truly trusted advisor will seek advice for any issues pertaining to my C300. More