Walter's Mercedes-Benz of Riverside

Great Service & Experience - Purchase 2016 Mercedes E-Class Mike Sales, Justin Campbell and the whole team at Walter's Mercedes were great to work with from start to finish. They were highly informed and pleas Mike Sales, Justin Campbell and the whole team at Walter's Mercedes were great to work with from start to finish. They were highly informed and pleasant and didn't put on the pressure to make a sale. My family and I felt that we received quality service and a fair price. I wouldn't hesitate to drive from LA to Riverside again to work with Walter's! More

Repair service I came in for service on my vehicle, the oil indicator warning kept indicating my oil was too low or high. I was told to replace it would be a $636 . I came in for service on my vehicle, the oil indicator warning kept indicating my oil was too low or high. I was told to replace it would be a $636 .00 job parts and labor. After about an hour and a half, David Greene advised me that after totally analyzing the unit, it wasn't the problem, but instead adjusting the oil level was the simple solution. I came away with a clean vehicle and no charge for the service. More

Inherited A Second Family I have worked very hard in my life to be able to afford and drive a luxury vehicle. My family, as I were so proud when I purchased my first vehicle in I have worked very hard in my life to be able to afford and drive a luxury vehicle. My family, as I were so proud when I purchased my first vehicle in 2015 from Walter’s Mercedes. It was a symbol of career, success and hard work. Everything my parents worked hard to instill in me as young woman. Walter’s was there for that. This time around, my transition was letting go of a negative chapter in my life and moving forward to rebuilding. My story is somewhat tragic, which I will not share on here, however Peter was not only empathetic but worked very hard to provide me with many options. The entire Mercedes Benz sales team, provided me with so much positive advice, and treated me like family. It was almost 5 close uncles got together to help their niece close a chapter and move forward to rebuilding a more positive and productive life. It was the most touching experience I ever had, and not to mention, the car is spectacular Mercedes Benz, especially at this dealership, and more so working with Peter, is an experience, not just a vehicle. Thank you again for helping me and nudging me in the right way to let go of the old and move forward with the new. This experience not only touched me, but when I got home and shared the experience with my family, they were also touched at the amount of care that was provided to me during this time in my life. Thank you again team Walter's! More

Amazing Service As always I’m very pleased with my service advisor Cody. He is incredibly professional and I feel secure and confident when I service my car. I was al As always I’m very pleased with my service advisor Cody. He is incredibly professional and I feel secure and confident when I service my car. I was also lucky to meet Justin who gave me great price for my tires and informing me on the importance of having the right tires. Thank you Cody and Justin. Keep up the great work and I’m your fan. You guys are amazingly pleasant. More

Great Service Experience Came in for my 20,000 B service on my S550. As always JR Rodriguez provided excellent and professional service and the car was ready in the estimated Came in for my 20,000 B service on my S550. As always JR Rodriguez provided excellent and professional service and the car was ready in the estimated time. Good job JR and your excellent service techs! More

Great customer service Ryan was extremely helpful every step of the way. He understood exactly what we wanted and listened. He helped us set up our new vehicle and reached o Ryan was extremely helpful every step of the way. He understood exactly what we wanted and listened. He helped us set up our new vehicle and reached out for further questions. More

Love my new car A friend referred me to Andrew Wagner and I am glad I listened. Him and Raul were patient with me while I test drove several models and decided on whi A friend referred me to Andrew Wagner and I am glad I listened. Him and Raul were patient with me while I test drove several models and decided on which one best suited my needs. They made sure I transitioned smoothly to the new features and followed up several times if I had any questions. Thank you for all of your help. I love my new car. More

Cody, has taken care of me and my cars over the last 6 years I arrived 1 hr before service closing with a tire issue for my E350. I was set to leave for military training the next morning for the weekend and was I arrived 1 hr before service closing with a tire issue for my E350. I was set to leave for military training the next morning for the weekend and was now in a pickle. Cody stepped up and got me a courtesy car and took care of my tire issue allowing me to save time and get to training. While the matter was easy to do on his part it meant the world to me due to the time situation. He is an asset to the company. SFC Dwayne E. Wooten US Army More

Outstanding Car Buying Experience Mr. Burke and Eddy Elsayed were such a pleasure to work with. If I could give an 11 star rating, I would. Customer for life. Mr. Burke and Eddy Elsayed were such a pleasure to work with. If I could give an 11 star rating, I would. Customer for life. More