Walter's Mercedes-Benz of Riverside

in and out under a hour recall air bag was very easy with appointment. Adam Garica was very informative about the entire process, Thanks again for your care in handling my Sp recall air bag was very easy with appointment. Adam Garica was very informative about the entire process, Thanks again for your care in handling my Sprinter. More

The best staff ever, Mike Sales and Christian They make you feel so special when you walk in the door, they are very knowledgeable and friendly. Thank you Mike Sales and Christian, Two great guy They make you feel so special when you walk in the door, they are very knowledgeable and friendly. Thank you Mike Sales and Christian, Two great guys More

Top Notch Service Nothing but the best service at Walter's Mercedes Benz. Joseph was above and beyond helpful with my service experience. He kept me informed during t Nothing but the best service at Walter's Mercedes Benz. Joseph was above and beyond helpful with my service experience. He kept me informed during the entire process. He had recommendations that I thought was very helpful. I appreciate Joseph for following up with me regarding the service I received. Kudos to you Joseph! More

Great experience I had a great experience from the beginning to the end. Eddy was fantastic and made the overall experience enjoyable. I have already recommended to fa I had a great experience from the beginning to the end. Eddy was fantastic and made the overall experience enjoyable. I have already recommended to family and friends. More

Service great Joseph is welcoming, updating me all the time regarding the status of service. I donit have to wait for a long time. Answers question s and concerns p Joseph is welcoming, updating me all the time regarding the status of service. I donit have to wait for a long time. Answers question s and concerns promptly and knowledgeable. Very respectful and helpful. More

Amazing customer service time and time again. Ray Burke and his team, especially Dina and Filomena, gave a complete 5star service during my recent new lease experience... from sending bespoke pers Ray Burke and his team, especially Dina and Filomena, gave a complete 5star service during my recent new lease experience... from sending bespoke personal video clips of new cars coming into the dealership to personally dropping off my new GLE 450 2020 SUV to my home address... Amazing service Ray.. i'm not going anywhere else for my future vehicles. Thank you More

Alene sales man Alene was professional in every way. I had a lower offer and he advised me about important things to watch for.sure enough what he had told me to watc Alene was professional in every way. I had a lower offer and he advised me about important things to watch for.sure enough what he had told me to watch for happened so I came back to Walters to purchase my car. He found a really smart deal for me. Basicly I bought the car at Walters because I wanted to buy my car from him, a person I felt comfortable with. You are fortunate to have him working for you. I would treat him as a valued asset. Nothing happens until someone sells something. Your sales staff are the most important employees. It’s not sales managers who keep the doors open it’s the salesmen who keep the lights on. Can you tell I have spent time in sales? I have and I’ve taught sales technique. The first manager I met I must say was very personable. Don’t remember his name but he made me feel I could return if my other deal did not work out.not the last car I will buy from you More

J.r. Rodriguez was very helpful and polite. It's probably one of the best customer service I've ever received, J.r. Rodriguez is very professional and very helpful, he's very knowledgeable about It's probably one of the best customer service I've ever received, J.r. Rodriguez is very professional and very helpful, he's very knowledgeable about the cars and the process of the service department. More

Wife’s E350 brake service I had another fine service experience at Walter’s Mercedes Benz of Riverside. David Greene and Cody Burt provided excellent service support of my wife I had another fine service experience at Walter’s Mercedes Benz of Riverside. David Greene and Cody Burt provided excellent service support of my wife’s E350. I was provided a quick check in, advised on time for brake service and cost, and provided a loyalty vehicle. Vehicle was completed earlier than estimate, and checkout was a breeze. More

Great Experience! We found Andrew Wagner to be extremely knowledgeable, highly professional and one heck of a nice guy. He and Raul Ayala were a dynamic duo when it cam We found Andrew Wagner to be extremely knowledgeable, highly professional and one heck of a nice guy. He and Raul Ayala were a dynamic duo when it came to answering all my questions about our new Mercedes. Overall great experience! More