Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,444 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,444 reviews
March 25, 2019
Amazing Service As always I’m very pleased with my service advisor Cody. He is incredibly professional and I feel secure and confident when I service my car. I was al As always I’m very pleased with my service advisor Cody. He is incredibly professional and I feel secure and confident when I service my car. I was also lucky to meet Justin who gave me great price for my tires and informing me on the importance of having the right tires. Thank you Cody and Justin. Keep up the great work and I’m your fan. You guys are amazingly pleasant. More
by Love my Mercedes
Employees Worked With
Justin, Cody Burt
March 24, 2019
Love my new car A friend referred me to Andrew Wagner and I am glad I listened. Him and Raul were patient with me while I test drove several models and decided on whi A friend referred me to Andrew Wagner and I am glad I listened. Him and Raul were patient with me while I test drove several models and decided on which one best suited my needs. They made sure I transitioned smoothly to the new features and followed up several times if I had any questions. Thank you for all of your help. I love my new car. More
by Marisol @ Sol Bloom Designs
March 24, 2019
Great customer service Ryan was extremely helpful every step of the way. He understood exactly what we wanted and listened. He helped us set up our new vehicle and reached o Ryan was extremely helpful every step of the way. He understood exactly what we wanted and listened. He helped us set up our new vehicle and reached out for further questions. More
by Lidia12
Employees Worked With
Ryan Dunahoe
March 23, 2019
Cody, has taken care of me and my cars over the last 6 years I arrived 1 hr before service closing with a tire issue for my E350. I was set to leave for military training the next morning for the weekend and was I arrived 1 hr before service closing with a tire issue for my E350. I was set to leave for military training the next morning for the weekend and was now in a pickle. Cody stepped up and got me a courtesy car and took care of my tire issue allowing me to save time and get to training. While the matter was easy to do on his part it meant the world to me due to the time situation. He is an asset to the company. SFC Dwayne E. Wooten US Army More
by SFC Wooten
Employees Worked With
Cody Burt
March 22, 2019
Great experience Thank you Ryan and Dina for helping me get into a beautiful Mercedes CLA250 I like the level of knowledge and customer service you provided to me. Nex Thank you Ryan and Dina for helping me get into a beautiful Mercedes CLA250 I like the level of knowledge and customer service you provided to me. Next time that I look to upgrade I know where I am going first. Mercedes-Benz of Riverside. Thank you so much again. More
by Benz-Army
Employees Worked With
Dina Backer, Ryan Dunahoe
March 22, 2019
Outstanding Car Buying Experience Mr. Burke and Eddy Elsayed were such a pleasure to work with. If I could give an 11 star rating, I would. Customer for life. Mr. Burke and Eddy Elsayed were such a pleasure to work with. If I could give an 11 star rating, I would. Customer for life. More
by Shelley
March 21, 2019
Great customer service J.R. Rodriquez was a lot of help with my last service! He helped me figure out how to use some my technology on my car and my car was back to me very J.R. Rodriquez was a lot of help with my last service! He helped me figure out how to use some my technology on my car and my car was back to me very quickly after being serviced. More
by Tammyraftery
Employees Worked With
March 21, 2019
Excellent Service Joseph Lorea was polite, courteous and skilled on all fronts with regard to the service of my vehicle. I'm glad I brought my business to Walters Merce Joseph Lorea was polite, courteous and skilled on all fronts with regard to the service of my vehicle. I'm glad I brought my business to Walters Mercedes Benz and would recommend them to anyone who want 1st rate top notch service!!! 100% More
by Crist1d
Employees Worked With
March 21, 2019
Great Customer Service Lenard Baker and Jared Rodriguez were great to work with. The paperwork was quick and easy and they explained everything we needed to know about our Lenard Baker and Jared Rodriguez were great to work with. The paperwork was quick and easy and they explained everything we needed to know about our new Mercedes. They were very professional and gave Great customer service. I would definitely recommend Walter’s Mercedes Benz of Riverside. More
by Kat123
Employees Worked With
Lenard Baker and Jared Rodriguez
March 19, 2019
Great experience Mr. Joseph Loera was awesome!! He was friendly,, knowledgeable and funny!! I was out of there within an hour. I give him 10 stars. Keep up the good wo Mr. Joseph Loera was awesome!! He was friendly,, knowledgeable and funny!! I was out of there within an hour. I give him 10 stars. Keep up the good work. More
by Taj
